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    Galaxy Home Recreation

    2.4 (20 reviews)
    Closed 10:00 am - 7:00 pm

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    May 8
    Nicole T.

    So I am once again amending my review-and I shoukd have done this a few weeks ago. After I posted the last one Neal did reach out to me which I appreciated. They also had a team come out and clean the pool and filters as well as giving me a second set since the first ones had been through so much. Though the road was long and arduous with many bumps and bruises along the way. We finally have a beautiful pool, that we are enjoying immensely! So to Josh. Neal & especially Levi I say thank you. I regret it was such a stressful install for all of us but I am grateful for all you have done to make things right and get me swimming! Now if my grass will finish filling in, it will be really lovely!

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    1 month ago

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    11 months ago

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    6 years ago

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    Ronak S.

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    6 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    9 years ago

    Best place in Tulsa for indoor and outdoor Recreation and Patio furniture and hot tubs!

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    7 years ago

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    8 years ago

    Great experience! Good prices and customer service. I will certainly use them for all my pool needs from now on.

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    10 years ago

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    Fiesta Pools & Spas

    Fiesta Pools & Spas

    3.6(14 reviews)
    3.1 mi
    $$

    Mike the Pool guy that came out and his assistant were great. They explained everything to me as…read morethey went. My problem is with the woman how makes the appointments named Kerry. I left a message to have a phone call returned twice and didn't receive one. When I was able to finally track her down, she was very rude and condescending. To the point I wish I never spent money with Fiesta. I didn't feel like a valued costumer. They opened my pool but wanted to charge me extra to tell me the state of my pool and equipment in an email. I feel if something was off about the pool they wouldn't have hasted to make some money off the repairs. Same way their chemicals are ridiculously overpriced. GO SOMEWHERE ELSE! 2 stars just because of Mike the pool guy.

    I just bought my house, first time having a pool. I made an appointment online to winterize and put…read morecover on my pool and paid for the service online. I did not receive a follow up email to confirm my appt or inform me of an appt. I called in and spoke with Kerri Record who let me know that email goes to spam sometimes and she would email or call me back with a date and let me know they put on cover. No email in spam. Week and a half went by with no communication, so I sent in email so I could know a date. She replied saying the date. On the day of while they were servicing I received a call from servicer saying they would not put on cover because it wasn't bought from them although I was not informed of that. Very frustrated with service as I stated I did not have prior knowledge of pools. Not a happy customer and will not be using them again.

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    Fiesta Pools & Spas - Clear and dog friendly water!

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    Clear and dog friendly water!

    Signature Pools

    Signature Pools

    3.0(4 reviews)
    4.6 mi

    This is a review I should have written a while ago, but we had hoped they would correct all the…read moreoutstanding issues, they haven't. In the words of another reviewer this is the most unprofessional company we have ever had to build a pool, and we have had 3 pools built. If I could give them a minus star, I would. Poor communication. Equipment and supplies not delivered or not even ordered. Employees unprofessional to the point of rude. Plaster looks terrible and that's after draining it and repolishing it twice!! Slop and glop inside both skimmers. Copping coming apart, and it's only been one year. I could go on and on. Do your homework and find someone else to build your pool!

    This is the most unprofessional company that I have ever done business with. Getting any sort of…read morecommunication throughout the process took multiple attempts on our part before we got so much as a response. Oftentimes the responses were minimal and did not address our concerns. There were issues during the build process like mis-laid tile, crooked coping, complete destruction of the yard and sprinkler, etc. When I brought up the sprinkler damage I was told that they would place a steel plate to prevent further damage after the repair, and that did not happen. Trash was routinely left all over the yard along with remnants of rebar, PVC, tiles, etc. They used my paving stones from other areas not in the worksite to help hold down their materials. I all, the work crew was very unprofessional and not respectful of the area. I was left to clean up after the work crew, because none of them took pride in cleaning up the job site as they went. Additionally they pulled/plugged the wrong drain upon install, so as I was filling the pool it was draining into groundwater. Many of the problems were as a result of lack of supervision. There was at no point routine checkins from the owner or another foreman, so workers were simply left to do as they please with no quality control or checks in place. We finally, 5 months later got to a somewhat finishing point, and now, after nearly 8 weeks we still cannot get a response to complete the punch list items. Our contact person has quit and I have been contacting the owner, Brian, for weeks with absolutely zero response.The auto-fill/leveler was not installed as discussed at design, so with the increased rains I have had to frantically and repeatedly call to get someone out before the pool floods over. I still have not been shown how to complete this as a result of their lack of installing the auto-fill/leveler. We requested a UV filter pump and that part is STILL not here, even though we signed the contract in August 2021. The pump will not properly communicate and continually shuts off. One of the spa jets is broken and does not spin. The spa jets are not consistent in their placement; some are exposed about 1/4in, and other 1/2 in. There is no consistency, nor are they flush as you would expect with a spa. The bubblers are not consistent on the tanning ledge; one is weak and one is strong, sometimes only one works. There are footprints in the plaster from where someone walked on it before it cured. For something that was supposed to have been an exciting home improvement project, this has been nothing short of a nightmare. If I could give Signature Pools a 0 star I would. I would NEVER recommend this company, ever.

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    Signature Pools
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    Signature Pools

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    Galaxy Home Recreation - poolbilliards - Updated May 2026

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