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    Galen's Appliance Refrgr Serv

    1.0 (1 review)

    Services - Galen's Appliance Refrgr Serv

    Appliance repair

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    10 years ago

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    Appliance Pros

    Appliance Pros

    1.2
    (18 reviews)

    Chance Zullo has had a number of fake/failed businesses (some with his father, Chris Zullo) with…read morenumerous reviews detailing previous instances of fraud. Names of previous businesses include SPARX Appliance repair, Happy Home, Zullo Home solutions, C&C Total repair, Revive Appliance Repair, Modern Ops LLC. He currently operates under the business Modern Ops Repair, website Modern Ops Repair Online reviews detail the same scam: - Offer to come by for a $75 diagnostic fee - Discuss parts required for the repair - Explain that he will require 50% now and 50% when he comes back for the repair - Apologize that he only accepts cash, check, Venmo, or CashApp - He will go on to say that he will email a detailed invoice as soon as he gets home tonight - When days go by with sparse communication and no invoice, he will ask to confirm email and claim he will send ASAP - When you try to cancel services, he will note that there is a 35% restocking fee, but he will offer to refund the remainder ASAP - Ultimately, he will stop responding. Never send invoice. Never send refund. Never provide the service he claimed to provide. If you have experienced fraud from Chance Zullo or any of the businesses listed, please file a police report with officer Hasseld claims IP250076128 with the Indianapolis PD, as well as with the FTC to build a case against Chance Zullo and stop future scams!

    Stay away from them , they're horrible . I called them to fix my dishwasher, they charged me $347…read morefor the repair and diagnostic I paid $173 and we agreed that they will come back after couple days to fix it then I will pay the rest .After two days no one showed up I call them they said we couldn't come sorry , I had to call them again and again for two weeks , they keep saying we're sorry we are short handed and busy .I asked them nicely to give me my money back , since September I never get a refund I can't even reach them anymore.

    Duncan Home Services

    Duncan Home Services

    4.2
    (52 reviews)

    Eric came to our home about noon today because water was dripping out of our LG refrigerator and we…read morecalled them to take a look at it. We had completed a manual defrost twice in two weeks and water was still building up under the basket in the bottom of the freezer. Eric came in and got right to work, within 15 minutes. He had all kinds of pieces laying on the floor and he diagnosed it as the drain line being frozen up, not clogged. He was able to get it back together and working again, even less than an hour. part of the problem is we had the temperature set too low. We were very impressed.

    In late January of this year, Duncan replaced the ice maker in my refrigerator. The technician did…read morean excellent job, and the entire repair took about 15 minutes. Less than six months later, the replacement ice maker failed because of defective internal gearing. The part itself was covered under the manufacturer's warranty, and once again the technician completed the repair in less than 15 minutes. My issue isn't with the technicians or the quality of their service--it was with Duncan's billing policy. I was charged $289 for what amounted to a quick replacement of a warranty part that was known to be defective. While the manufacturer covered the replacement part, Duncan only warranties its labor for 90 days. After that, customers are responsible for the full labor charge, even when the failure is caused by a defective part that Duncan installed. In many cases, service companies can seek reimbursement from the manufacturer for warranty labor, yet I was still billed the full amount. I understand that businesses have overhead, technicians deserve to be paid, and service calls cost money. I was prepared to pay a fair and reasonable charge. However, $289 for a 15-minute repair on a warranty replacement part that failed in less than six months feels excessive. What was most disappointing was the lack of willingness to discuss or reconsider the charge when I raised my concerns. A little flexibility or customer goodwill would have gone a long way. Based on this experience, I will not be using Duncan again. If you're considering them, be aware that while they stand behind their labor for only 90 days, you may still face significant labor charges if a replacement part fails shortly after that period.

    Galen's Appliance Refrgr Serv - homeappliancerepair - Updated August 2026

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