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    Smallwood Appliances

    3.7 (3 reviews)

    Services - Smallwood Appliances

    Appliance repair

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    1 month ago

    Doug is amazing. Very honest and trustworthy. Appreciate his honesty. Highly recommend.

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    2 years ago

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    8 years ago

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    Appliance Network

    Appliance Network

    1.0
    (20 reviews)

    They know nothing about replacing seal on my LG dryer door. Keep saying seal was too big but if…read morethey pull up video on you tube they could see how to do it. Got upset with them because I ordered a seal from the LG certified parts and these 2 goofs said the part was wrong and wanted to order a seal themselves at a mark-up. Canceled me as a customer because I got upset and told their office girl to cancel me because they felt uncomfortable with being in my presence. Two 20 year plus old guys afraid of a 76 year old man and his 73 year old disabled wife. Only reason they canceled was their total ignorance in repairing anything. What a crock for being appliance repair. Stay away from these people and let their business die in obscurity for which it will. By the way my daughter's boyfriend fix it for us.

    CAN'T WORK ON LG FRIDGES!! I called and scheduled an…read moreappointment for someone to check my LG Fridge, it just totally stopped working without any warning. Told this to the lady on the phone and they sent someone out. The "repair guy" comes out and looks at it, runs a test and is like yea it's the compressor and HE doesn't replace them. Acts like he doesn't know how. Says he will have someone call me back about scheduling someone else to come out. So, 2 days later I don't receive a call, but a random text about rating my service. I'm like what service?? I call them back to see what happened to my follow up call. And this new lady answers the phone and proceeds to tell me they don't fix compressors for LG!!! Like what?? Gave me a sad story about how its been hard to find a good repair guy for this kind of stuff. She lacked the ability to explain why it was so hard to fix these fridges. Even though she said she had been in the business for over 10 years. Didn't explain to me why the repair guy said they could. She said she would have someone else call me to explain things better, which never happened!! She had an attitude and was just horrible! Not professional at all. I'm out $80 for a service call for someone to tell me my refrigerator is not running, like a bad 90's joke. Just like this company --A TOTAL JOKE of an operation!! Not sure how companies operate with poor skills at all levels!! I wouldn't call these people to fix anything!! Total waste of my time and money!! Thanks for nothing!! ***Oh and it looks like they pay to have their bad reviews taken down off GOOGLE so this site is a better representation of how bad the company is!!

    A-A Appliance Repair

    A-A Appliance Repair

    4.0
    (24 reviews)

    Let me preface by saying that I almost NEVER leave reviews because I am so overly particular,…read moreeasily disappointed and am generally difficult to please that any review would be contaminated by this. I'm making an exception here because the experience was so outstanding.....from the initial call, scheduling the appt, showing up when promised and making the repair quickly and affordably. Terry Haynes, the owner is to be commended for his personal service and dedication. My Kenmore washing machine got sick....filled with water but wouldn't run. I got on the internet, as the YP don't really work efficiently any longer, found some companies and made a few calls. Terry by far and away stood out above the rest.....not only did he completely understand the likely problem (and told me ahead of time of the probable cause), he offered a prompt appointment day/time and quoted me his fee structure for repair. Terry called ahead of the appt, showed up on time, diagnosed the problem (the one of three mentioned on the phone), and fixed it within minutes. He could have easily tried to sell me the actual part that broke (the lid switch) which would have been $50+ above the service call but instead said...."if it were me I'd just bypass it because it will fail again and it's only a minor safety feature".....it's actually helpful in my opinion to be able to open the lid and see how it agitates.....I can stop it just by pausing the cycle buttons. Honest and forthright.....he left the decision to me. Additionally, Terry said if I ever had questions about other issues he gladly accept my call and help me over the phone......no third party without knowledge, no Indian call center.....the actual guy doing the repair looking to improve his service. I'm frankly a little concerned about making this review because my guess is that he'll start to become more successful because of it and I may lose a good contractor because of his company's growth, good attitude and business practices. Jeff S Fishers.

    Unfortunately this is the first time I've ever had to write a negative review…read more I reached out to Terry on April 6th asking for him to fix my stove. He went by and gave me a quote of 695 dollars to fix it. Said I had to pay in advance because he had to buy parts and there is no refund. So I paid him and when we initially talked he said about 2 weeks parts will be in and we'd be in touch. 2 weeks I reach out he said he hadn't heard anything yet. Month goes by I again reach out again says only half the parts have came in but he will check. 6 weeks goes by I reach out, just waiting on 1 valve he says. Then he ghosts me for months at a time says "I'm on vacation I'll check when I get back" 78 days after I paid him he says "Yes, I will be refunding your money back. Because I checked with the warehouse and they ordered the wrong parts. I apologize for all the delay in hassle you had to go through." I have requested through Venmo from him multiple times with no response. That was 14 days ago and he hasn't responded to any of my text. I have been very respectful and just want my money back for services not rendered.

    Smallwood Appliances - homeappliancerepair - Updated July 2026

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