My father, a 95-year-old veteran, decided to move to Billings from Great Falls in February of this…read moreyear. Our first choice of an assisted living facility was TenderNest because a good friend had lived there happily a few years ago. The mission statement for TenderNest states that , "TenderNest constantly strives to exceed the expectations of our residents and their loved ones." This was certainly our experience! Our dad lived in several different assisted living venues in Great Falls, so he (and we) were familiar with the care and routines and knew what to expect. The staff (especially Clyde!) made my dad feel so comfortable and at home! They truly did, "enhance his quality of life, create a fun, loving, and cozy environment and do whatever it takes!" to create a wonderful home for Dad. This statement of values from TenderNest is true and obviously informs the day-to-day care practices of the employees. Our sincere thanks to the folks at TenderNest for providing a beautiful living environment for Dad at the end of his life. Our family will be forever grateful.

From the owner: Tendernest is assisted living designed for comfort and independent living with the security and…read morecare you want for your loved ones. TenderNest has two locations to serve you in Billings and Laurel, Montana. Our facilities offer Private rooms with bath Personalized care 24 hour staff Three home cooked meals daily Daily activities Planned outings Games We also have daily housekeeping services, assistance with medication, transportation and a staff RN. Experience our exclusive TenderCare Program and see why we are the best choice for your loved one. Call us today for your tour.

I have had experience with selecting senior housing in California and Montana. Without a doubt…read moreMission Ridge is the best you can find. Their structure provides continuous care through independent living, assisted living, and nursing home facilities which makes caring for your loved one easier. As my mother's health deteriorated the Mission Ridge staff worked with me to ensure her needs were meet. She was able to move to a different location on campus. Her friends could still visit her and she was part of the same care family. The staff went above and beyond caring for her. They were like family to her and to me.

From the owner: Mission Ridge is an active senior living community that provides living opportunities within…read morenurturing environments of hope, dignity, and love within Independent, Assisted, and Memory Care settings. Many of our land and aquatic wellness classes are open to the public. Located on the Billings West End, we are a part of St. John's United that provides a full continuum of services on multiple campuses.

I am a family member of a resident at High Gate Senior Living. I, too, am considered elderly…read more When the chips fall, which they will eventually, I would consider myself LUCKY to be the recipient of caregiving at this facility. There are so many wonderful people who work at High Gate! In the Memory Cottage, Amber, who apparently LIVES in the kitchen, is an example of an employee with standards so exemplary that I am continually astonished by her expertise at her job. She over-sees all kitchen activity and participates in everything that happens there. No easy task. It's not common to come by someone with the loyalty, pride and skill in a profession as demanding as Amber's. AND no matter how stressful the moment, this remarkable woman continues to greet my family with a warm and energetic smile. We are so grateful for everything that she does and for all that she is !!!

So my Grandmother passed on Tuesday morning. This place didn't call emergency contacts before she…read morewas critical in the hospital. Dies Tues and Wed they call to say they have already rented her room get her stuff out. All 3 years had a raise in rent of up to 400 dollars. She lived there 3 years and other people who have passed away got condolence cards not her. Please don't move your family here. I rate it literally 0.

The very atmosphere here is one of camaraderie and care. I am a care worker who comes in from an…read moreoutside agency to work with different clients and this is one of my favorite places to go. The workers here are incredibly dedicated in how they treat the residents, it's always a pleasure to come here and the apartments are very nice. They will deliver food/or have it downstairs. They also have an option for helping with meds. It's an amazing place for memory care with dignity, in addition to a safe place to live for those who are not yet in need of a higher level of care.

My family and I went on a tour of the facility for a loved one. We arrived at our scheduled time…read moreand had to wait 30 minutes. The facility is very lovely and the ground are well kept. Rooms/apartments are large with call buttons if needed. They offer a lot for residence. However what brought this down to 1 star is the person taking us on the tour. They were rushing us and often were short in answers. We felt like we intruded on her day. After a long talk with family we,decided against here. If we were rushed how are residents needs handled. It might have been a bad day for this,person...who knows.

if there was a spot to put negative stats i would. i dont even know where to start. the staff, the…read moremanager, the food, the care... its all horrible i would never put my loved one in a place like this ever again. we have been treated horribly i can't believe this place still exists. please please be careful when searching for help and please dont go here.

Layer up before admitting anyone to this facility, you'll need it! In the past 21 months, there…read morehave been 3 different administrators, each one worse than the last. All patients are treated as dementia patients, whether they have it or not. Lack of floor staff has been an ongoing problem; management is top heavy. The current administrator has been spreading unsubstantiated rumors about residents and staff.  When i tried to exercise my rites, they told me "You have no rites except the ones we allow you"; then when I argued with the currant administrator, she called law enforcement and had me taken in for a psychological evaluation, claiming she feared for her safety. They will threaten you and even place you on 24/7 surveillance, placing a staff member in your room to watch you, increasing the staff shortage. When I complained that I have a rite to privacy, I was told "no, you do not have a right to privacy". I was told I was not allowed to go to assisted living because of my emotional support dog; and I have heard from staff members that they started a rumor about him being vicious. Medications are not always on time, due to staffing shortages. The pharmacy used is out of Vancouver WA., and does not always send the medications or change orders without the nurse having to play 20 questions with them to get an answer. Meals leave something to be desired, and have been getting later than scheduled. Overall, I have been treated better in jail, I'm sad to say! I would give less stars, but this site will not allow.

Sean is great and the facility is very nice. But good luck getting any questions about bills…read moreanswered by Sebrina. She doesn't return emails.

What a beautiful new senior living community. There is nothing like it in Billings Heights! So…read morenice to have a full continuum of care senior living community in this area. Great folks and great fun living at WyndStone!

From the owner: WyndStone creates living opportunities within nurturing environments of hope, dignity, and love…read more Independent Living, Assisted Living, Memory Care and access to the full continuum of care at St. John's United are some of the benefits of being a member of WyndStone. Our Independent living community also provides land and aquatic classes that are open to the public.