Great experience working with Matthew and entire staff at Enterprise we recently purchased a Ford…read moreCargo van, no hassles, very helpful and honest. We were treated so good we found a F-250 for our company and did not hesitate to call Matt again to handle our purchase. It is a pleasure buying there as it should be. Great products, prices along with top notch service. Highly Recommend! Nelson Brothers Empire Garage Doors of Naples

Terrell and Josh were so helpful! Needed a SUV. Terrell followed up with me and was very…read moreprofessional and kind. Quick process and I love my car! Thank you!

We bought a third car and never drive our BMW X3. It's not that we didn't love it, we just don't…read moredrive as much. We both work from home and our big adventure now is a 3 mile trip to Publix. So we decided to sell the SUV. Mind you a car that just sat in the air conditioned garage. A car I just had ceramic coated. A car that literally doesn't have a ding or dent anywhere. And miles do low I'm embarrassed to even mention. It's cherry. This is our third car over the years we sold to Carmax. Again, such a smooth process. Gabrielle helps us and we were out of there in about 20 minutes. If you want a fair price and a stress free process--check out Carmax.

Wish I can give 0 stars. I rarely leave negative reviews, but our experience with Jose at CarMax…read moreFt. Myers was incredibly disappointing. My fiancé and I came in ready to purchase a vehicle with a signed PSECU AutoDraft in hand. The only complication was that the co-signer was out of state. We were repeatedly told by Jose that there was "nothing we could do" unless we financed through CarMax. He claimed their e-sign system had been down for a month and insisted our only option was to switch financing. Not wanting to give up our 5% credit union loan without exploring other options, we left and started making calls ourselves. To our surprise, another CarMax location in Naples immediately offered solutions, including remote e-signatures and even FedExing documents if needed. That was incredibly frustrating to hear after being told so definitively that there were no alternatives. It made us feel like our outside financing wasn't being respected and that we were being pushed toward CarMax financing instead. As a pregnant customer trying to secure a safe family vehicle before our baby arrives, this experience added unnecessary stress to an already emotional and time-sensitive purchase. We understand policies exist, but the lack of effort to explore solutions or advocate for us was disappointing. I hope CarMax Ft. Myers better trains its staff on available options for customers using outside financing, because no customer should have to call another location to receive the help and answers they should have been given in the first place.

Never leased a car before. Landin, Sales Advisor, was so helpful and informative about all our…read morequestions and his knowledge of the crv, very accommodating and professional. Trey, Sales Manager, was very helpful in getting us to a fair number for leasing. Really worked with us and with some conversation, I drove away very, very happy. Will definitely go back!! Would absolutely recommend!!! Thank You both, Heidi

I have a problem with my rack and pinion, a common problem identified with a memo(?) by Honda on…read more2018 Honda CRVs. Unfortunately, it is NOT covered with a recall. The car only just turned 40,000 miles. I would never buy a Honda again. BTW, I previously owned a 1989 Honda that I nead nearly 30 years, I would say a long-term customer.

WARNING: Deceptive Practices at AutoNation. should be Zero!…read more My experience here was a textbook example of why buyers need to be cautious. After test-driving a truck, we ran a diagnostic ODBC scan that revealed multiple engine misfires. When the manager Andrew Lesseur, took the vehicle back, he claimed his "odb code machine" showed nothing. However, when we re-scanned it ourselves, the codes had miraculously vanished. I called him out on clearly resetting the computer to hide the engine issues, and his reaction was unprofessional and very defensive. Got caught (POS) ! Hiding mechanical failures is dangerous and deceitful. I'm glad this wasn't my "first rodeo," or I might have been stuck with a lemon. Avoid this location. I appreciate the salesman was very helpful Mr. Fernandez. Wish you the best.

Don't recommend. Typical auto dealership. I was there 8 hours to get a car and a so so deal. I will…read morenot buy there again. I will go back up to Michigan and buy

I'm from out of town and had some minor damage to my car. It was enough that I would not be able to…read morereturn home in a week. Galloway was the closest Ford dealer so I went there in spite of the 1 star reviews on this site. I couldn't have been happier. Had no clue where to go as they have multiple buildings. Stopped in at the first one and met a woman at the desk who was friendly and guided me where to go. The next stop they all were most accommodating and in an effort to resolve my issue in the shortest amount of time since I had no reservation sent me to their quick lane building where Mauricio came to greet me. Basically took me under his wing as he looked things over, took me to his office and gave me a quote. I had to leave my vehicle while they ordered the parts and delivered the following day. Was given a ride in their free shuttle back to where I was staying in Cape Coral. Was called the next morning around 8:30 or so that it was complete and ready for pickup. They offered to come and get me but a friend gave me a ride over. Everything went so smoothly and my contact couldn't have been better. Thanks to all that helped which could have gone much much worse.

Joseph Sansonetti in service has always gone above and beyond for any of my service needs.read more

Went in for an AC charge and clear the Check Engine Light…read more Got up sold for $2000 more work and check engine light was still on.

THE ONLY ONES WE TRUST!…read more It was really hard to find a reputable group of car guys (and gals) in SWFL. But, after a string of shady experiences, we're so thankful to have found Terry Wynter. Juan and the rest of the guys are super helpful, kind, and do a great job. I no longer have anxiety about getting ripped off (or even paying for work that clearly wasn't completed!). Thanks, guys!

Scheduled an appointment for a diagnostic check to find out why my car alarm is going off randomly…read more That was for 8:00am Friday morning. I dropped it off because I was told they did not have any loaner vehicles left. I receive a call at 12:33pm saying the tech is working on the vehicle it should be another hour. I call the shop at 3:52pm asking on a status on my vehicle, he said let me check and called me back saying they aren't quite done yet. I finally receive a call at 4:25PM saying my vehicles finished and they can fit me in on Tuesday to fix the problem. By the time I was able to get my car the service dept was closed and the sales workers inside had no idea why I was there. 8 hours later and over $200 to see what going on with my cars electrical system. (Keyless Entry Unit or something along those lines)

Just purchased an SUV last week and took to service after the holiday. No appointment was ever…read moresetup by the salesman. They'd had my SUV for 2 days with no phone calls from anyone as to what's going on. I finally called to see and service said the salesman was to call you.So on a note of having my SUV a little over a week not happy with them