Marie is the Best. She has helped us book fabulous vacations over the years. She goes above and beyond. I highly recommend her for your travel needs. read more

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My family has used Marie at Galvan's Travel for approximately five years. Our first large family trip, about four years ago, was overall enjoyable, but there were several issues that should have been red flags. One family member's extra airline seat ticket was not provided to us, creating stress before our flight, and we had difficulty reaching Marie regarding our early morning departure. When we arrived at the hotel, there were also booking issues that resulted in an hour-long check-in process. Despite those problems, the remainder of the trip went well, so we decided to book through her again. This most recent experience was far more disappointing. Over the last three years, our trip dates had to be changed several times due to family emergencies and other life circumstances. Throughout that entire process, we had booked two king-bed rooms and one double-bed room. At no point were we told that king rooms were unavailable. About a month before our trip, a family member noticed that the itinerary listed double beds instead of king beds. She contacted Marie, who told us she had checked with the hotel and confirmed that the hotel had king-bed reservations on their end. When we arrived after more than 5 1/2 hours of travel, exhausted, hungry, and overheated, the hotel informed us that we had never been booked for king rooms. We contacted Marie, and her response was, "Okay, so what do you want me to do about it?" The tone and attitude were shocking and unprofessional. She told us our options were to accept all double-bed rooms or try to move to a different hotel. She claimed she contacted the hotel to resolve the issue, but it wasn't until my sister-in-law spoke with another hotel employee that a manager became involved and worked on correcting the reservation. Fortunately, the hotel staff were kind, understanding, and able to secure one king room for us while we kept the double rooms for the other reservations. Marie later claimed she paid more than $600 for a king-room upgrade, yet hotel staff informed us that the room types were the same price. What disappointed me most was not just the booking error but the lack of accountability and compassion. Marie repeatedly commented on how many times the trip had been rescheduled. To that, I can only say that I hope she never has to experience the family emergencies and health concerns that caused those changes. Clients deserve empathy and professionalism, especially when dealing with circumstances beyond their control. Rescheduling a trip does not excuse booking errors. If the reservations had been entered correctly from the beginning, changing travel dates would not have altered the room types we requested. Unfortunately, after multiple booking issues over the years and the way this situation was handled, our family will not be using Galvan's Travel again. Based on this experience, we cannot recommend their services to friends or family. read more

Marie was very helpful in helping us plan a trip to Costa Rica in the summer of 2025. She has been around for many years and my husband and I were very happy to return to help us with travel arrangements! Super nice and thorough! She was able to find a hotel that fit our budget (all inclusive), get airport/hotel transfers, and it turned out perfect! read more

Mary was great. Very knowledgeable with insight and recommendations. She has booked multiple trips for our family. A large family trip to Aulani, a 4 day trip to Lisbon, and a 10 day trip to London and Paris. Mary made sure we were right where we needed to be. She took care of shuttles and rental cars and hotels. read more

Maria is so helpful and so lovely. She knows her stuff. she helped us with our trip to Greece with airfare and also hotels in Athens and also transportation to and from the ship and to the airport she is awesome. read more

Her service is impeccable and she provides the best experience you could hope for! Marie works with you to make sure that all of the details are taken care of. We have booked several trips and never had a bad experience read more

We booked a cruise to Alaska at the last possible moment with Marie at Galvan's Travel. Marie was on top of everything from the moment we arrived at her office. There were difficulties with our initial flight but one call to her reassured us she was on top of everything. We will definitely book with her in the future because we'd have been totally lost and overwhelmed by the unexpected situation that arose... read more

Miss Marie Gavin is a sweet hearted lady. She goes above and beyond to ensure your trip is planned and everything is as it needs to be so there is no problems when traveling day comes! She'll even make sure you'll receive the best price that fits your budget. Also if you're unsure how to do cetrain things (I.E. electronic visa application) she'll help you through it. over all she's a 10/10 read more

Marie Galvan has assisted my Mother and Father with travel arrangements for many years, mostly Cruise trips. My parents have always spoke highly of her service. Today I reached out to her for assistance on a very difficult request involving International Flight Travel. Marie did not hesitate with offering her service. I am done being on hold with the Airlines for hours waiting for service. My lesson learned, contact Marie. Thank you for your service. read more

I had never taken a vacation without my family before and was nervous about traveling but Mrs. Galvan was the absolute best and made it so easy to book a cruise and gave me step by step instructions on when to be where and what to bring. She even gave me a vacation check list of what to prepare before I leave! So helpful. While having an amazing cruise, we were sent complimentary bottle of Champagne and a dinner upgrade from Galvan Travel! How sweet! I was gushing about my experiences to my family who are also San Leandro natives and they told me that Galvan Travel was their travel agent as well! Couldn't recommend her more! She is amazing! read more

My family has been using Galvan's Travel for the past few years. We have been so happy with the service that we received. From Cruising to our latest trip of Disneyland,Universal Studios , and Medieval Times everything was great. I am looking forward to setting up our next family Vacation.. The Chiovare & Byboth Family read more

Marie helped us plan a vacation to Portugal and the Azores for our 50th wedding anniversary. We had a wonderful time and made many memories. There was one glitch in one of the hotel reservations which Marie fixed immediately. Definitely will use her again for our future travels. read more

Mrs. Galvan was awesome in helping my girlfriend and I book part of our trip. We had tried numerous places ourselves and couldn't find the right price for the trip in question(universal studios) she got us a great deal and booked the trip for us! Will definitely be coming back for any other travels read more

Cherie is amazing!!! She patiently and successfully helped me plan a trip to Italy for me and my daughter. We had a vision and a wish list in our mind. Cherie stayed on top of the changing cost in air fair and kept me updated constantly. She promised she would get us to Italy. She knew how important This mother daughter trip was to us. Today we got it all booked and within my budget. I would highly recommend her to anyone. THANK YOU SO MUCH read more

Marie Galvan has been arranging our travel for the last ten years or so. We've also had her plan vacations for our children and for travel with groups. It's been great to have had Marie in our corner to take care of problems that inevitably arise when vacationing frequently. I saw a 'one star' review on this site and I can't possibly understand how this person had the experience she claims to have had. I never hesitate to recommend Galvan's Travel to anyone. read more

I've used Marie twice now, the first time for my bachelorette party - she helped plan a cruise for 7 of us to go to Mexico. Everything was amazing and she ensured we had top notch service. The second time we're using her for a trip to Australia. She got us amazing flight prices, ensured we're getting there early enough (we're taking a cruise), and is handling all the logistics. I would highly recommend Galvan's Travel! read more

Awesome place can really count on them to set up a great vacation. Also very reasonable

Use them before and was satisfied, went back to use them again. Marie was Rude and disrespectful. Will not be using them again. Too many other places to go that you get customer service. read more