This is a very long overdue(nearly two years) review…read more My wife and I got married in October 2017 and we chose AST Travel's to book our honeymoon. Denise went above and beyond to make sure our honeymoon was the best and it was beyond PERFECT!! Denise booked our flight and a ten day all inclusive stay at Sandals Resort in Whitehouse, Jamaica and made the process extremely smooth. When we got there, she even paid out of her own pocket to make sure we had candlelight dinner on the beach. My wife and I are so grateful to have found Denise to help plan our once in the lifetime trip. I HIGHLY recommend Denise to book your trip, no matter where it is because she will make sure you enjoy every second of it!! Thank you so much for your dedication to helping us Denise!! We will be seeing you soon:)

Denise was wonderful. After a job change, I had a brief period of time that opened up all of a…read moresudden - and my partner and I had never had a honeymoon. We decided to jump on it, but had no idea where to go. Denise spent hours with me on the phone figuring out what we liked, and helping us center a trip around snorkeling (a first for me - I came from New England before living in SF - that I've always wanted to do). She found us a super swanky all inclusive room and finagled us special decoration and welcome packages for honeymooners, all within our budget and on a tiny timeframe. Then a few days later right before I was going to pay, I called her up at 9pm on a Sunday (please don't be rude to her like me!) worried that the hotel wasn't quite right for us - we were going to Mexico and it felt a little too 'professional' for us, plus I was wondering if there was a way I could just walk right out and snorkel each day. Denise spent hours more with me that night helping me find the perfect spot and plans all over again, with no complaint whatsoever - she actually seemed excited! She really seems to love her job and genuinely enjoys learning about you as a person and matching you to the right trip. Then she even met me in the city where was convenient for me to take payment. We ended up at Club Med, which I had never thought of, which had snorkeling right off the resort - and walked out and snorkeled almost every day of our trip. We also went to Xel-Ha, for another day of fish-watching. There were other options and tours that we'd gone over, but the resort was so good that once we were there we just found ourselves having a wonderful relaxing time with little distraction. Thank you, Denise!

Last year my friend and I decided to ask Isabelle for assistance to organize our trip to the Panama…read moreCanal. Thanks to Isabelle's excellent organizational travel skills we enjoyed an interesting and relaxing week on board of the Star Pride, sailing through the Panama Canal. We had visions of a Norwegian or HAL cruise ship, but Isabelle suggested to take a smaller ship, something we had not thought of. Her advice was excellent. We have been very happy with all of Isabelle's suggestions to put our trip together and I can highly recommend her.

Isabelle asks questions and listens to the answers. Consequently, the trips which she has planned…read morefor me have always met and exceeded expectations. Most recently I returned from a first time visit to SouthAmerica. Prior to this adventure, Isabelle of travel Genie, discussed what we expected and then enriched our experience by booking guides for some events, tickets to others and offered ideas which enriched our experience.All flights and hotel arrangements were what we expected. Thank you Isabellle

My family has used Marie at Galvan's Travel for approximately five years. Our first large family…read moretrip, about four years ago, was overall enjoyable, but there were several issues that should have been red flags. One family member's extra airline seat ticket was not provided to us, creating stress before our flight, and we had difficulty reaching Marie regarding our early morning departure. When we arrived at the hotel, there were also booking issues that resulted in an hour-long check-in process. Despite those problems, the remainder of the trip went well, so we decided to book through her again. This most recent experience was far more disappointing. Over the last three years, our trip dates had to be changed several times due to family emergencies and other life circumstances. Throughout that entire process, we had booked two king-bed rooms and one double-bed room. At no point were we told that king rooms were unavailable. About a month before our trip, a family member noticed that the itinerary listed double beds instead of king beds. She contacted Marie, who told us she had checked with the hotel and confirmed that the hotel had king-bed reservations on their end. When we arrived after more than 5 1/2 hours of travel, exhausted, hungry, and overheated, the hotel informed us that we had never been booked for king rooms. We contacted Marie, and her response was, "Okay, so what do you want me to do about it?" The tone and attitude were shocking and unprofessional. She told us our options were to accept all double-bed rooms or try to move to a different hotel. She claimed she contacted the hotel to resolve the issue, but it wasn't until my sister-in-law spoke with another hotel employee that a manager became involved and worked on correcting the reservation. Fortunately, the hotel staff were kind, understanding, and able to secure one king room for us while we kept the double rooms for the other reservations. Marie later claimed she paid more than $600 for a king-room upgrade, yet hotel staff informed us that the room types were the same price. What disappointed me most was not just the booking error but the lack of accountability and compassion. Marie repeatedly commented on how many times the trip had been rescheduled. To that, I can only say that I hope she never has to experience the family emergencies and health concerns that caused those changes. Clients deserve empathy and professionalism, especially when dealing with circumstances beyond their control. Rescheduling a trip does not excuse booking errors. If the reservations had been entered correctly from the beginning, changing travel dates would not have altered the room types we requested. Unfortunately, after multiple booking issues over the years and the way this situation was handled, our family will not be using Galvan's Travel again. Based on this experience, we cannot recommend their services to friends or family.

Marie is the Best. She has helped us book fabulous vacations over the years. She goes above and…read morebeyond. I highly recommend her for your travel needs.

Judy is amazing Lady. She booked two times for me trips to Hawaii had a nice hotels with the ocean…read moreview and set up the events for us I recommend this company anytime you cannot go wrong using this company ask for Judy

We booked a trip through a travel agency in Fremont - they recommended us joining up with Judy's…read moreTravel because of the areas we wanted to see. That was a God Send. Judy ushered us to fantastic venues for dining in DC. Whenever there was a problem, she was there to remedy it and make the entire experience wonderful. We would definitely use Judy's Travels again...

Ruchell was an amazing travel agent! In addition, this was my first time ever using a travel agent…read more She made sure we had all of our documents and transportation set up along with our tour guides. She knew the hot spots for us to visit. We had nice hotels and she gave us tips on how to embrace the culture over there in Japan and South Korea! We are already planning another two trips with her. I definitely would recommend.

This agency helped us with a fabulous trip to Bali several years ago. Good listeners! They heard…read morewhat we wanted and put together a dandy trip. Planning on calling them again soon to see what they can recommend and then seeing them create this vacation into reality. Can't wait!

They to cancel a flight in a 3 hop journey they attempted to charge me 4 times the ticket price…read more So the flight was not cancelled, I have to fly to a city further from home wasting time and fuel, fly back to the city I'm currently in wasting time and fuel and on both trips take up a seat that maybe someone who really wanted to fly between these cities could have used.

Thanks for the help! We received a referral from this business from the San Lorenzo Chamber. We…read morewere able to secure the Hawaii trip with an excellent rate for the family!

Update: They are moving to east bay in Feb 2007…read more For international travel, these guys are great. I dealt with Susi, and she was quick and accurate over email with prices and routing. I was able to get the flights i wanted cheaper than if i went thru kayak.com, plus she did all the work for me. This was one of many online travel agencies i dealt with, and it was the most pleasant - I just got lucky that they were based right here in SF. They would get 5 stars if they didn't take a week to respond to my initial inquiry. But its a small shop, and not everybody works over the holidays. NOTE: My tickets arrived as promised.

I contacted Susi at World Traveler's Club for help with air tickets all around the South Pacific…read morefor our planned visit in July - October 2016. I had attempted to find my way though the maze of tiny island airlines and obscure flight schedules without happy result. Susi sent me a proposed itinerary with thirteen flight legs which got us to all ten of our planned destinations. I sat down with it and tried HARD to improve on the plan. I failed to find a better solution, she had, from all the options, discovered THE optimum route and timing. AND the price for the entire schedule was a bargain ! I'll use Susi again in future. Recommended ! Chick Lewis

Lisa planned a fantastic trip to Italy for our family. It was a bit complicated with family members…read morejoining into the trip at different times, late additions to the trip, and other issues, but Lisa navigated through each change expertly. She chose great flights, wonderful hotels, and quality tours and activities. The communication of the itinerary plans were very clear, and she went over everything again with me right before the trip, and answered all remaining questions. Every detail was considered! During the trip, I reached out to get her advice/help from Florence, and she responded within minutes AND resolved my issue. She listened to what we wanted/hoped for our trip, respected our budget, and dealt with the changes and requests we made. If you're looking for a travel agent, I highly recommend Lisa!

Travel Center Tours and Travel are AWESOME!!!…read more I love all the agents at Travel Center! Joyce the owner runs an amazing, knowledgable and very friendly team! This morning Ingrid Lara helped me with my trip to Europe and I am so excited! I got more than I ever could have imagined and will never do self booking again! They rock!!! Let the professionals at Travel Center Tours and Travel handle it! They will take very good care of you!!! Happy Travels!!! M.P.

We had a great trip to Napa from SF / Oakland with Benny last weekend. Benny was very on top of…read moreanswering all of our questions and was extremely well organized. On the day of the trip, Benny had all of the addresses ready and kept us moving on time. The Sprinter van was new and extremely clean. We had 3 families on a trip together and this was a great setup. Pricing was also very competitive. Would definitely book this service again.

There's not enough good things I can say about Sunshine Star Luxury. I hired them for my husband's…read morewine tasting party in Sonoma. Our group kept getting larger with the final headcount of 26 people. Having several options of limos/buses, Benny was able to guide me in choosing the best option for our group. Benny responds fast to my messages and is very easy to work with! The day of the event, our driver, Doston came early so that gave me enough time to place our welcome presents inside the bus to surprise our guests. Doston helped me and he is also a great driver. We got to our locations on time. The bus itself is beautiful, comfortable, and clean. We really appreciate Sunshine Luxury Star and all its staff! Thank you Benny and Doston! I look forward to hiring you again!