Always great experience. Quick and good service . Day or night, weekend or weekday Pooja is always there to book your tickets

Pooja is the best travel agent I have worked with. She is very responsive, professional, and a pleasure to work with. When my flight was cancelled, she went above and beyond to help - from reserving seats to working with the airline to make my long layover stress-free. She is an outstanding choice for any travel planning needs. Very strongly recommend. read more

I cannot recommend Pooja of Bay area travels highly enough! From the very first conversation, she demonstrated an incredible level of professionalism, attention to detail, and genuine care for creating the perfect itinerary. What truly set Pooja apart was her ability to listen and tailor the itinerary to my exact needs. If you're looking for a travel agent who is knowledgeable, responsive, and truly passionate about what they do, your only stop is Pooja of Bay area travels. read more

Pooja was awesome! We needed to set up a 10 day last minute trip to India and Pooja was able to deliver on everything from flights, hotels, driver, guides etc. We could not have pulled it off without her! read more

I have had nothing but good experiences with Pooja. She is always quick to respond, she was able to get fairly complicated itineraries together and has been very helpful when we needed to change tickets due to family emergencies. I can highly recommend working with her and the team! read more

When I travel, I usually purchase tickets by myself and do my own itineraries but this time it was complicated since my husband and I planned to visit many places in Europe. Honestly I was skeptical about contacting this place because I didn't know them and was not sure if they would be reliable or not but I decided to give them a chance. Luckily I contacted them. Pooja responsed to me right away and asked for our budget. The next day she emailed me our itinerary and I was so impressed since she gave me more than what I asked for. We got shuttle to and from our hotels. She showed me that she didn't only want our money but she really cared.( She suggested to change our train tickets to a coach class not business since it was just 2 hours ride) When we were there,everything went smooth. She even checked in after we came back!! It was beyond our expectations. Thank you Pooja for making our 10 year anniversary trip so impressive and memorable. We will definitely come back to you :) read more

I dont remember when I book an international trip myself. I remember I had to spend days searching for deals and comparing flights to know that each passing day the flight price use to get higher. It was frustrating and time consuming. Finally one of my friend recommended Bay Area Travels and since then I never looked back. Pooja is the person to go back to, for all our travel needs. Best in communication, followups, professionalism and proactiveness. !!! HIGHLY RECOMMENDED !!! read more

A friend recommended Bay Area Travels few years back and since then we have been purchasing all the tickets through them. Pooja is just amazing. She is very polite and patient, prompt with her responses and always finds the best deals and fares. I highly recommend taking their services for any travel requirements. read more

Pooja was extremely very helpful in booking our tickets to india. My kids and I were traveling on different dates. I had so many questions and requests as my kids were traveling separately. She was very patient, accommodating and helped us thru when we changed the dates. She was meticulous in every aspect. I highly recommend working with her. She is simply awesome read more

I've had great experience working with Pooja in my search for flight tickets. My itinerary is somewhat complicated and there were a few criteria that need to be met. Nevertheless, Pooja was extremely responsive and worked tirelessly to find the best itinerary for my flights. Not to mention that I changed my dates a few times. She even responded to emails in the evenings, which was beyond my expectations. If you're looking for someone to help you book your flights instead of searching online yourself, Bay Area Travel will not disappoint. I highly recommend this company. read more

Pooja was a dream to work with! This was our first time booking through an agency and I cannot thank her enough. We had a complicated itinerary and budget constraints to work with and she was very easy and efficient to communicate with. She got us great prices and was always available when we needed to reschedule. We are definitely only booking through her in future! read more

I discovered Pooja and Bay Area Travels through a recommendation at work and I'm so happy that I reached out to her. Hands down, she gets me the best travel deals and has gone above and beyond on multiple occasions to accommodate my preference and duration for layovers and even airline preferences. I never used travel agents before (mostly due to fear) but Pooja has completely changed my mind. I highly, highly recommend her to everyone! read more

This review is long overdue. Pooja has been helping me with my travel needs for the last 7 years and she has never disappointed me. She is quick to respond, be it before, during or after office hours. She has been a great help this year as well, when I am planning to spend a few days in Hong Kong on my way to India. She found me a ticket at a price that was not available anywhere else. She not only books the tickets, but follows through with all the other needs, like seat reservation, meal request etc. As I say to all my friends, she is my go-to person for my yearly visit to India. I highly recommend her! read more

For past two years Pooja has been helping me in booking my international flight tickets. She is very good in finding the cheapest and comfortable flight. Last time I had a visa situation and I had to reschedule my return flight couple of times. I was able to reach out to her easily and reschedule my tickets without any hassle. She is good in explaining things patiently and she is transparent. I highly recommend Bay Area Travels for anyone for their travel needs. read more

Pooja is super responsive and professional. Provides you with all the info clearly, and goes above and beyond in answering questions unrelated to airline tickets, e.g. visa requirements, passport expiry. Have been using her services and will continue doing so in future. read more

Pooja is awesome- not just diligent but very patient ...got me the best fares I am really thankful and grateful since she was really helpful and supportive at this difficult times!! Highly recommend her. read more

I have been working with Pooja for the last 6 years. She is very diligent in getting me the best possible fares. The best thing that I like is that she follows through for every requirement that I have until I come back. I will highly recommend her for your travel needs. -- Nirmalya read more

Pooja has been helping me to book international travel ticket for my mom. I was able to reach out to her easily and reschedule my tickets without any hassle. She is good in explaining things patiently and she is transparent. I highly recommend Bay Area Travels for anyone for their travel needs. read more

Pooja is amazing. I trust her 100 percent. She is on it every time. She is prompt, patient, sincere and understanding. I appreciate how she always tries to accommodate all my quirky requests. I get the sense that she is not just doing a job, she wants me to be happy and fully satisfied with my journey, my trip and even beyond that. Pooja, if you are reading this - Thank you and you are just awesome ! read more

Pooja is amazing! You can easily trust her to give you a great advice (which you cannot discount in these uncertain covid times) and an awesome price. The ticket booking, change and cancellation experiences have been smooth. As millennials, we were a little unsure to try this for the first time and have always been booking directly on the net but our experiences booking with her have turned out to be so great that she is going to be our go-to person for international bookings going forward! read more

Bay Area travels is amazing. They got my requirements upfront about timings, preference for airlines. They explained me the options. The whole process was extremely thorough. I would highly recommend Bay Area travels and will use it again. read more

I have purchased tickets from Pooja over the last 8 years, she is helpful, answers all the questions, pretty quick and accurate. It is easy to work with her and get tickets at good price. read more

One of my friend recommended Bay area travels to me... pooja was amazing and so smart in analyzing things and make it more simple to book the tickets for different bookings. She has given the same prices that she promised while holding the itineraries which went little higher by the time of booking. Thank u for the best deals read more

Really Good Agent, basically will get the best price around; The more important part is customer service (when plans change) and attention to various ways of saving money I recently had to cancel tixs and Pooja walked me by the best ways and got me the best tickets Very Patient and Very professional agent to work in Bay area :) read more

Pooja was very responsive, helpful and professional. She is very prompt and quickly reachable. Pooja understands our travel needs and suggests the safe flight to travel. She also helped me and gave good information about COVID related queries. Very informative and helpful. Thanks Pooja. I highly recommend Pooja for travel related services. read more

Pooja has helped me with complicated itineraries on 5 different travels over the years. The recent couple of trips have been during the COVID pandemic... and she knew the rules and travel restrictions; and kept track of flight changes and cancellations to make my travels smooth. I highly recommend Bay Area travels. read more

I'm not sure why I took this long to write a review for Bay Area Travels. I've worked with Pooja for more than 10 years (since I've met her at her previous place of employment.) She is patient, dedicated and honest with all her communication. She is also readily available, without judgements, to handle any hick-ups such as last minute cancellations or changes- be it on a weekend, early morning, late night etc. I've referred her to all my friends and will continue to do so. Thank you, Pooja!! read more

I have bought multiple tickets from Pooja. I really like her responsiveness. She has picked up the phone almost always or called me back in minutes. She is also very efficient. Emails with pricing and itineraries are quick and clear. I have recommended her to friends too. Will continue to use Pooja for travel to India. read more

Pooja at Bay Area Travels is one of the best travel agent I have ever used. My family and I have been buying air tickets from her for the last several years and we don't plan to look elsewhere. Pooja is very professional and super-efficient in e-mail & phone communication and ticketing. Pooja provides multiple ticketing options with competitive pricing. Recently I bought tickets from her during my family emergency and she ticketed me within minutes. All her transactions are super transparent with no hidden fees or restrictions. She shares feedback (good and bad) from her other clients on certain airlines and routes, which helps you make the right decisions. That shows honesty and transparency. Someone at my workplace had recommended her to me few years and I have recommended her name to others and they all are still buying tickets from her. I highly recommend Pooja. read more

They charged me way too much for rescheduling the tickets which I was not informed about upfront. Ended up paying more than what I would have paid by booking tickets online plus the hassle of calling/emailing and waiting for their responses. read more

I have been working with Pooja at Bay Area Travels for many years to book flight travels for me and my family to and from India. Their services have been amazing in finding lowest fares and helping with seat reservations and meal preferences. On one occasion, we had to alter our travel plan, and Bay Area Travels helped us to make changes to our itinerary without any additional cost. I will highly recommend working with Bay Area Travels. read more

Pooja is too good in finding the best possible iternary for the lowest price......She is a just a life saver for me..... Once I booked a ticket by myseIf to Switzerland via Canada but was denied boarding due to transit visa issue..... I had to fly to Switzerland the same day for work or I would loose my job..... I was at the airport stranded when I called Pooja, the life saver, in the middle of the night...... She helped me get the direct flight although it was not through her system and she did not made a single penny out of it..... Working with Pooja has been a great experience for me as she takes takes the ownership of your travel booking and takes all the stress away from you..... read more

Whenever you call Bay Area travels, ask for Pooja. She is the best! If you are looking for the cheapest tickets, there are a lot of travel agents in the bay area who can get you one. The value add Pooja brings is in her advice on which flights to choose, and the help she provides if you need any itinerary changes or are facing some issues with return trips. She patiently listens to your requests, has no problems with generating multiple itineraries, and takes care of each and every request you put to her. I would go with Bay area travels anytime till Pooja is there. Circling back on the pricing, she has given me the cheapest fares almost every time so far. But the value add she brings is worth a lot more, so please don't go there with just the expectation of cheap prices. read more

I have been buying the tickets from Pooja for long time. She is very reliable, quick in response and good at finding the best deal of the season. I had problem with my return ticket last December, and Pooja helped me resolved that issue quickly though she was on her vacation that time. I would highly recommend Bay area Travels. read more

My travel plans are usually quite obscure, but Pooja has always been professional. The best part I like about her business is her patience and professionalism, and her honesty. She provides a fair price, and if she feels I could find a better deal elsewhere, she tells me that honestly. Very open communication. A+++. read more

I got a fantastic response every time. I have been seeking travel services from Pooja for last eight years and never got disappointed. Keep up the good work and all the best! read more

Pooja from Bay Area Travels has been my goto personal travel consultant for the past 5 years. She is very meticulous with planning and gets the best deals available. Especially while travelling to Southeast Asia. Pooja has helped my plan multi leg international trips with stopovers in China, Dubai, India and her prices have always been less than what I could find elsewhere. Pooja is very responsive: over email, phone and also takes good care after booking as well: services like seating and meal preferences. read more

I had an excellent experience working with Pooja at Bay Area Travels. I have been working with her for about 3 years now. During my recent interaction she went out of her way to ensure that my family's needs were met in planning our trip to Costa Rica. Throughout the entire process she is easy to communicate with. She sends clear emails and always responds promptly. This was incredibly helpful, as I was planning a trip that was only a couple of months away. Pooja made sure we were getting good rates. She also helped handling special accommodations as was traveling with my mother who has wheelchair and accessibility needs. I highly recommend Pooja. read more

Pooja has been exceptional and highly customer focused. Actually I had to text Pooja by mistake as there is a different travel agency with almost same name. It turned out to be that I am really lucky and pleased to found Pooja like this. She is highly knowledgable, pretty quick and got me fantastic deal for Singapore Airlines. You truly deserve great appreciation.!! I will highly recommend Pooja for her services. Thank you so much!! read more

I have been booking tickets through Pooja from last few years irrespective of which company she works with and she has been really helpful always. She works with us to get all different possible options and follows up everything very precisely. Really a very helpful travel agent to have. The fares I have been getting from here have also been very good. Totally recommend working with Pooja to all read more