Our Game Truck experience was incredible! This was our third year inviting them to our party, and we will absolutely have them back again for years to come. The GameCoach was kind, engaging, and quick to get a controller into guests' hands as they stepped into the truck. Most of our party guests have special needs, and the GameCoach treated every single person with patience, respect, and genuine kindness. That meant a lot to our family. From start to finish, the communication was clear, efficient, and completely hassle free. Game Truck helped make the day fun, smooth, and memorable for everyone. Highly recommend! read more

Very disappointing and not customer-focused. Both of my parties were scheduled outdoors at a park under a pavilion. My original party was rained out, so I rescheduled it for a month later and that date was also forecasted for rain. These were outdoor events completely dependent on weather, yet there was essentially no flexibility. The first time, I was told they could still show up, which meant parents would sit outside in the rain and cold while kids played in the truck. That's not a reasonable expectation for an outdoor park party. I was only allowed to reschedule after pushing back, and their reconsideration only came after I sent an email expressing my concerns. For the second date, I canceled on Thursday for a Sunday party and did not ask for a refund because I already understood the rigid policy. I accepted the $150 loss. Then Saturday night, I received a text confirming the party. I responded that I had canceled on Thursday. The reply was "OK, I see it now," followed by another message reminding me that the deposit was nonrefundable even though I never asked for a refund. For a company that books outdoor park events, having zero flexibility for weather something customers cannot control is not customer-focused and reflects poor business practices. The lack of flexibility combined with the tone of communication made the entire experience very disappointing. read more

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Our person was Justin R and he was great! Super patient with the kids and helpful. The kids were definitely excited and his energy was amazing. He was there and on time and let the kids play all the way until the last minute. He was super knowledgeable about all the games and respected wishes on whatever games we did not feel comfortable with the kids playing. I highly recommend him!! read more

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Our experience with Game truck was spectacular. We worked with Tristan (Coach T). He was so helpful and patient throughout the entire process. We thank you for your patience and ensuring our experience was worthwhile. read more

On time and polite and the kids had so much fun!! From scheduling to making my payment it was easy and convenient. read more

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The owner for Frisco area is rude and disrespectful. No sense of customer service. They don't tell you there is extra fees for Roblox and Fortnite. The gentleman that works on the truck is a sweetheart read more

I hired them for an event and it was very easy to book. They arrived on time, the truck was clean and the driver was extremely professional and great with the kids. I highly recommend them. read more

The service was phenomenal. The driver was punctual, friendly, professional, and courteous. My child and her friends really enjoyed themselves! I highly recommend them. read more

Game Truck Arlington game to the rescue for our Church Fun Festival. A last minute request to hire Game Truck turned into a tremendous success for everyone who attended our event. Mr David Richardson was very patient and accommodating. read more

What a fabulous experience it was celebrating our grandson's 13th birthday with a game truck. If you're looking for a fun and worry free party for kiddos look no further. Easy to book, arrived on time and the young man was so kind and assisted everyone with the games they wanted to play. No mess. No fuss. Game truck right outside front of the house. Definitely win win and everyone had a great time. Bobbi Arthur NRH read more

Very professional and courteous. The truck arrived on time and offered a fun time for all. I would highly recommend the game Truck! We booked this for my sons 16 th birthday and everyone had a great time! read more

My son had the best 10th bday party ever! The guys were great and all the kids and grownups had a blast! Thank you so much!! I will definitely let everyone I know about you guys! read more

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We had such a great experience with Game Truck. They were timely and communicated so well. The day of the party we had Justin who was so kind, patient, and all around amazing with kids AND adults! Everyone had such great things to say about the truck and all the kids had a blast! We will definitely be doing this again. (other parents said they would love to do for their kids as well!) read more

Professional, prompt, and courteous service. The staff was helpful in every way and pleasant. The game selection was VERY broad. There is nothing better than having kids' faces in joy with a game truck. They had a super-appropriate music selection. Game Truck was able to accommodate a last-minute day & time change. Worthy of the investment every time. I recommend this great service to all. I even made sure the parents took a pic of the card for reference! Excellent!! read more

Amazing experience. We did this for my son's 13th birthday. This took ALL of the party planning stress away. Now we're planning a parents night out at home for the parents. This is worth it! Our gaming hosts were awesome & extremely polite. read more

This was totally worth the money! My 12yo was super excited and so were all of his friends. Justin was very professional and knowledgeable! The truck was clean and well equipped for boys and video game playing! Highly recommend! read more

If I could choose fewer stars I would. He cancelled our 8 year old party reservation 10 min before the start time while he was on site. He refused to set up , we have used multiple other companies and never had an issue with the set up location. Our child was very disappointed And cried at his own party. Thanks David and Kim. what did you tell me about karma? Good luck read more

Our first time ordering a Game Truck it was hot inside the Game Truck the guy said the AC was on yet he had a little tiny fan blowing on him . Tells me that's why I need to keep the door closed and I said it is closed and it's still hot in here the kids are complaining that it's really hot in here that it's cooler outside than it is inside they didn't have Fortnite for the kids to play( that it was updating )so they had asked us if we wanted to just get the refund for the $50 extra that we paid for Fortnite along with Roblox so we said yes This was a disappointment because my son's birthday party was a Fortnite theme and all the kids wanted to play Fortnite the kids played other games but the biggest complaint was it was hot in there I know it was 100° outside but that Game Truck should've been cool and fresh in there for the kids and they were coming out with red faces sweating that's some bullshit for all that money we spent for them to be complaining and not having Fortnite was unbelievable I would not recommend this to anyone it's a big waste of money I used this to company because my friend who was at the party use the same company and they didn't seem to have that issue and for some reason we did and she lives on are block... so yeah I see good and bad reviews and this was a bad experience and bad review a waste of money please contact me so I can let y'all know what horrible experience it was for us and the kids . read more

Best thing I could have done for my 14 year olds birthday. David responded immediately with a quote & even followed up with a phone call the next day to go over my options. Even gave me a discount for booking the day we talked. My son & his friends LOVED the game truck. Our game coach was amazing! The music was spot on for my sons age group & he was engaged with the kids. I would definitely book another truck with this company. Thank you David for giving me all of the upsides of your truck....it didn't disappoint! read more

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Arlington Game Truck robbed my grandson of his once in a lifetime memory of his 11th birthday. They canceled his truck 5 minutes before his party was going to start. They left us stuck out with 15 children and nothing for them to do. They did not try to rectify the issue. They are money driven people who cares nothing about their customers. They thanked us by being very rude and disrespectful. I would never suggest anyone to hire them for any important occasion. read more

I couldn't have thought of a better way to celebrate my son's 5th and my husband's 40th birthday! They had games for ALL AGES AND GENDERS! I even think the adults had more fun than the kids! Gary with gametruck was amazing! He was very attentive to our guests and even played UFC with my husband! I highly recommend getting a gametruck for your gamer on their birthday! read more

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Awesome time. Reserved for my son's 10th Birthday. He and his friends had a great time. The host did a great job.

WOW, WOW, WOW!! This was the greatest surprise ever. The look on my son's face, along with his friends and family, as he stepped outside is one I'll never forget! They were utterly blown away lol The Game coach was enthusiastic, friendly, and kept music playing through the speakers that kept the kids dancing and playing simultaneously, it was awesome! Booking the game truck was smooth and easy. Communication was great, as I had questions. I will de be booking with them again, absolutely loved it everything about my experience. read more

We got the game truck for our grandsons 17th birthday, all ages had fun and we didn't have to load the car, unload the car and repeat when going home. The attendant was very personable and the truck was very clean. read more

I have never been so disappointed in a business until now. I had my son's 13-year-old birthday party and got a truck from three until 5 PM. The main reason that I ordered the truck even though it was fairly very expensive, this was a milestone for my son and I wanted to do it, so fort nite was the main reason to get the truck . They also advertise music, but music was not able to be played at first because of no service which is totally unacceptable since it was advertised which was one of the reasons that made me go with his company.I called on today which is Monday and the party was on Saturday I did not want to get myself worked up during the party so I decided to wait till the next business day. I spoke with about a gentleman named David and I told him that I had some issues in regards to the truck on Saturday. Instead of allowing your customer to make a complaint to you, you immediately got in defensive mode and I had to stop him and tell him that he didn't even know what my issue was and I think he needs to just listen to that first.I told him what the problem was and he justified both situations and then made it as if my money was nothing. David says we offer music and nobody else does so that's why we advertise it but if we don't have Service then we can't play music. Also we tell all of our clients about fortnite upgrade. I am already paying over $400, so why would it be an issue for me to add the d additional for 50 to get what I want. Then David goes to say that it will be in your confirmation email it has it on there. First off a confirmation is after you've already paid A deposit on something I knew nothing in regards to fortnite, not being included. I have never been so disgusted with the company like I am now, I am livid. And I told him that first off I paid over four hundred dollars and David stated you act like you're playing something any different what anybody else has. That made me furious , like Who cares what you pay everybody pays there like money is free money is given her money is not worked for. I had to hang up with him because they care nothing about their customers and anything everybody on here can share this I have never been treated this way and I would never treat my own customers this way who are paying me with their money that they were put in for service I'm supposed to provide. 0 stars read more

Great turnout for our event. The fellas that came out to set everything up were great provided great customer service I will definately book again and have referred several friends for their events. read more

Excellent and prompt service... My 8 year old and his friends had a blast ... I would definitely reserve a game truck through this business again. read more

Man this was an awesome experience we really enjoyed ourselves you will not regret this experience

This was a complete success!! Our game truck operator Garrett was awesome!! The boys loved it and had such a great time!! All the latest gaming systems-clean!!! I give them a 10 out of 10!! Thanks for a great birthday experience for my son!! read more

I highly recommend this for the gamer in your life! The best part was that they were willing to come to the park where we rented a Pavilion. Even though the weather was miserable, the boys stayed in the truck most of the time and came out just long enough to eat and do presents...which meant no children running amok through my house! The kids all had a blast! The game coach was fantastic. Thanks guys! read more

I've thrown lots of birthday parties for my children over the years and this was by far the least stressful for the parents. One attendant kept a bunch of kids entertained for 2 hours while the parents got to socialize. Both boys and girls had a blast playing games and dancing. Highly recommend! read more

Such a fun and easy birthday party! My son and his friends had a great time playing tons of games! The grown ups enjoyed it as well. The host was wonderful - made sure that the little sisters got some Just Dance time when they were ready. I also appreciated the opportunity to remove games that my kids are not allowed to play. Highly recommend this party! read more

Best. Party. Ever. I hired Game Truck for my seven-year-old's birthday party. The attendant was knowledgeable and courteous, and so patient with the kids. I would do this again in a heartbeat! read more

Booked the event in advance, paid deposit. The day of the party, 15 minutes until scheduled start time, no game truck. I thought, "oh, maybe there is traffic" since the event was at 5:30pm on a weekday. 5:33, still nothing. I call, he says he has nothing in the schedule. I tell him I paid my deposit and have a confirmation email. He tells me he has bad reception and will call me right back. He calls back and tells me that the first truck they sent out had a blow out on the way over so it had to turn around and the other one is on its way, but will be nearly an hour late. Fine. I have 6 and 7 year olds running around my house waiting on it and excited. While I'm waiting for the truck, I pull up my confirmation email to make sure I didn't make a mistake. I also use the link on it to check my status and read up on the details. They were supposed to call me 5-7 days ahead of the event date to confirm again. They did not. They were supposed to call the day of the party to let me know they were on their way. They did not. Oh, and they didn't have all of the games they had displayed in the truck as being there... My son picked the one he wanted to play off of the display that was up to choose from, they didn't have it. It was the only Star Wars game. Bottom line, they forgot about me. It happens, right? My issue is that I was lied to and they offered nothing- maybe 30 extra minutes with the truck or a discount. Nothing. They were 50 minutes late so my son's best friend got exactly 12 minutes in it before he had to leave. He and my son were upset. I emailed later to tell them all this. Nothing. No response. If you are going to hire a game truck, do not hire Game Truck Arlington. read more

Great experience all the way around! Hosted a party for 20 5-7year olds and they loved it. The game coach was great and the assortment of games was age appropriate. Highly recommend Game Truck Arlington!! read more

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Absolutely amazing experience! I originally had booked a different company for a Saturday. They emailed me two days before the party to cancel. I was so stressed bc everyone already knew it was supposed to be Saturday and it was short notice to change. David said he was available on Sunday and was very helpful and professional. He followed up the appointment with an email and called before the party to update me. Everyone that was able to make it had a blast. Parents asked for the company number that evening. Definitely will use again. read more

Game Truck was off the chain! My son's birthday party was a hit! The host and driver of the truck were great, very attentive to our guests. Plenty of room for everyone and large selection of games. I highly recommend Game Truck - Arlington. read more

My son and his friends thoroughly enjoyed the Game Truck Arlington which was a part of his 10th birthday party. The company came through for me at the last minute and their services as a whole exceeded my expectations. I would definitely recommend this company to anyone and I look forward to using them again in the future. read more

Our game truck birthday party was a great success. Reserving the truck was easy and quick, and I received email confirmations of everything. Coach G, the host, was helpful and very patient. The kids were satisfied with the variety of games and the physical accommodations of the truck. The only comment from my 15 year old was that you have to take turns for single player games, but that the host was excellent about getting everyone rotated in. The kids loved it and it made for an easy party for parents. read more

My son had his 11th birthday party this weekend and the second half of his party was the Game Truck. The kids couldnt wait until the truck arrived. The driver was on time, very friendly, patient with the kids, interacted and laughed with them, and the truck was complete with all of the latest games. My son and his guest had a blast.! I would recommend this to anyone. No clean up, no mess, and no noise in your own home is an added bonus. read more