Either I've been extremely lucky with my recent experiences, or this place used to be like heaven and now it just exists on the mortal plane. I say that because the customer service I have received has gone well beyond what I'd have expected at a Gamestop in this day and age. I used to be a Pro member, but I let my subscription lapse, just because I wasn't buying that many games. When I stopped in to buy a gift, I got the question we all dread at the register: Would you like to sign up for yada yada yada. Except on this occasion, those yadas held valuable information. It started out as the standard pitch, "It's $15 a year and you get a $5 coupon each month, which could be applied to this purchase." THEN, dear friends, it took a turn. See, I was buying a Switch game, and here's where the situation, my tastes and needs, were effectively analyzed by a human who understood me. "You come in store to use it, but if there's nothing you want, you can buy a $5 Nintendo card to use on their e-shop whenever you want." Mind. Blown. Suddenly paying $15 a year was the best decision I could make. Sure, I got sold, but by a person who understands me and what I want. Someone like me. It felt good, it deserves five stars. read more

Always get great service. Store is always clean and organized. Knowlegable staff. Highly recommended

Just went in to trade several games for cash. And the girl with the blue hair wanted to deny my trade in because she said that she had to walk to the safe (which is like 2 feet away) and grab cash. LAZY and RUDE. I'm a big spender at this location, and if i wanna trade 7 games, I should be able to with no problems. I will be going to a different location for now. I miss Garrett. read more

If you or your kids are into video games you already know all about this place. This GameStop is new to the area, built just after the the new "Mega Wal Mart" behind it was completed around mid 2007 I think. My wife likes going to this one better than the others because it has a Starbuck's next door. The thing I like about this location is there are much shorter lines than the nearby Crystal Court store. At the other store the line gets pretty bad. Also if this place doesn't have the game you want they will call around and find it for you. We got an 80Gb PS-3 system from here when other places in town (*ahEm* Best Buy) were telling people that no one in town had any and they were impossible to find and what not. One thing I have to say about GameStop though. Sometimes they will mark the used games up way to high...Gamecube games at least. They were selling Mario Double cart, Smash brothers, and a few others for $39.99 used when the Toys'R'Us up the street had new copies for $29.99. Maybe that is a bad example since the games are not being produced any more but be sure to shop around before buying used. read more

I really hate going into these buildings, the only time I push myself to walk into a gamestop, is if there is a sale going on. The worst part I always dread about the whole trip is going to the register, I dislike constantly being pressured into pre-ordering some game and signing up for their yearly subscription. The other part that really annoys me about this place is the trade-ins. I rarely trade in games, only when I really hate the game. And of course they low ball you for your products (it is a business and they're trying to make a profit, even if its 100% pure profit from used games), but when they tell you the value of your games, they take $$$ off your game because it's scratched and there is a buffing/restoration fee... Which is good and all... BUT... When I go buy a used game especially Xbox 360 and PS2, they are completely trash. Why is there a restoration fee on my trade ins, if none of the pre owned games that I buy have been restored??? Yes there is a 30-day guarantee but with gas $4/gallon, I'm not driving back anytime soon. This is usually only a problem on games that are less than $15. If a game is more than $15, the price difference between a new copy and a used copy is almost always less than $5 so I choose the new copy so I don't have to stress (also game developers actually get money this way). I'm sticking to Amazon, and BestBuy on occasion. read more

The staff is very knowledgeable and helpful and everything is priced very fairly! I would 100% rather go here than to a Walmart or Best Buy to get my games because games are the employees expertise and they can assist you and give their input on games you're thinking about getting. It's also fun to go in just to browse used games because you can usually find some great deals and it's nice to have a store dedicated to just games and gaming related stuff. Support you local GameStop's people! read more

They are the only gamestop that is consistant on not doing midnight releasing on top games even when they say they do for u to pre order at their store. Called every game stop around the area and are all doing early releasing except this one. So I was tricked into pre ordering their. Very unprofessional hope they find new management cause these guys don't know customer service and keeping their word so now I have to drive get my money back to go drive to another game stop and pre order again. Worst gamestop never going back. read more

I had a horrible experience in trying to do business with this location. I arrived before closing time however they were more interested in leaving promptly upon the minute they were to be be closed whether they had a customer or not. This is after we had a game reserved to pick up and even called on the way there. After driving an hour there and getting there before closing time they still turned me away. I use to spend hundreds there for my kids every year however no longer have interest in giving anyone who doesn't appreciate their customers a single dollar. I'll gladly find another place to give my business. I hope those who were so eager to leave and turn a customer away learn more about running a business and worry less about getting paid for simply punching a clock. read more

I love gamestop I'm a huge game fan and they have just about every game I wanna get if I feel like getting the game but they have just about everything u have as a gamer or to have a fun time playing xbox 360, ps3, ps4, and/or xbox one and personally myself I prefer xbox read more