This place is exactly what's wrong with many collecting hobbies. Yea, the selection here is pretty…read moregood. That's mostly because the prices are terrible--worse than eBay and Facebook marketplace scalpers. Case in point: there's a pokemon illustrated set that just came out. It's $17. You can still get lucky at retailers and it'll be restocked. Here, just 2 days after launch, they're selling for $50. Just nuts. I guess it's clear this isn't a "card shop," it's a scalpers storefront. Don't go here looking for Lorcana--guessing the margins are too low. Except for their singles, which they sell for $2-4....crazy pricing for Lorcana. Anyways, i won't be back. Will have to continue my search for a card shop that's ethical and somewhat reasonable. --------- Edit in response to business reply: 1) i agree conversation could go a long way. But when your pricing on a brand new Pokémon set (which doesn't have a set market yet) is already 3x MSRP, what productive conversation can happen? It's just a straight up gouge. I'm not naive to expect to get everything at MSRP, but i think 3x markup 2 days post launch is unreasonable. 2) i did ask about Lorcana. I was told you "don't carry much" and "didn't have any right now." 3) you seem to be implying that you're aware prices are high and can then be negotiated lower. If that's how you want to do it that's your prerogative, just understand that's offputting for new customers. It's hard to want to establish a relationship and have a conversation when the first impression is being taken advantage of. And when your response to pricing questions is "well the hobby is thriving!" I don't think that's off base.

Places like this are why people are now looking to buy digital media only, the need to price gauge…read moreand bad customer service. It turns what for many is a great hobby into a greedy money scheme. There was not one game at this place that was priced competitively, even the least desirable games are over $5 what you could get them for at other shops. Their workers are immature and when this is communicated have a bad attitude.

Everything was reasonably priced and the workers were nice but the selection was a small but…read moreeverything was good stuff.

Disney Lorcana booster packs are $5.99 MSRP.. this store sells them at $14.. a $8 mark up. Worse…read morethan scalpers. You can get them cheaper on eBay. Dont support stores like this.

Eric at xtreme games is always welcoming, kind and helpful. Is very knowledgeable about disc golf…read moreequipment and is a great resource to new players or veteran players alike. He is kind and patient with children and always friendly. He goes above and beyond when it comes to customer service. I would highly recommend xtreme games for anyone looking for disc golf, Pokemon cards, magic the gathering, board games, and much more. I've used their online catalog many times when searching for hard to find Pokemon cards.

It's a great store, friendly and helpful staff Great…read moreselection of stuff And quite affordable

My boyfriend and his friends love coming here on the weekends to unwind after a long week at work…read more It helps that it's in an expansive strip mall with lots of shops nearby, including a Dominick's and a nail salon next door. He's complimented the staff and remarked that they are very knowledgeable, especially with Warhammer Fantasy. They're always willing to help (but not overbearing, as has been the case with other Games Workshop locations). There are several tables with a variety of amazingly detailed scenery set up and ready to play on, and there always seem to be games going on. But even so, him and his friends have never had a problem finding an open table. They've also been a fan of the other regulars, and we tend to see a couple familiar faces each time we stop in. This location not only goes the extra mile to plan and host special tournaments, but also painting seminars to spark interest and help those who are newer to the game. The store usually has a lot of expert painters that have been more than helpful and friendly. He says he's gotten some good ideas from them.

I've been coming here since 2018/2019. The owner is a great guy who will always take the time to…read moretalk to every customer who comes in. They have great board games, magic the gathering, and Pokémon product all for a great price. I would highly recommend coming here and checking out the store. There's a second store in DeKalb IL as well.

charges scalper prices despite being retail store. I'd rather pay a scalper for their prices cause…read moreat least they took effort to go to store and get their inventory, a retail store charging scalper prices for good delivered right to their back door is disgusting and completely anti-consumer.

I walked up just now to find a sign on the door saying they had to leave and would be back in 15…read moreminutes. Really not acceptable to have only 1 person working who then takes a 20-30 minute break and just leaves the store unattended. I needed a quick present for a party I'm currently going to, so I have no time to wait. This cost them a sale, as I now have to go elsewhere and as a result I'll arrive late to my party. Really disappointed by this, do better!

I am not one of these people that goes online sending emails about my bad experience.. this I…read morecan't let go. On Friday 01/31/25 I went in to your store location 716 E Rollins Rd Round Lake Beach, IL 60073 United States I did not get guys name that works there But I was in that store about 12.15pm got there. I told him I was there for my pre order pick up and I wanted to see how much a can get for a trade in for a game I had ... while we where talking he asked me for my id.....Without realizing it I gave him my game stop gift card ..honest mistake.. he then with attitude says to me I need your id I said im sorry and he didn't need to give me in attitude With attitude he replied. I didn't give you attitude I just asked for your id. I gave him my id and told him to just give me my pre order ..with dirty looks and bad attitude he help me ... he game me my game Then I asked the girls next to him if she can help me because he had an attitude.... As she went to help me. He then asked me to leave the store .. I told him I want her to help me. And he said no. I want you to leave the store. He then tells me I am banned from ever going to that store ...I am 49 years old. And I never in my life have ever been treated that way. I love game stop I've been shopping there for over 30yrs I will never set foot there again. ...this is why people prefer to shop online and why these store are closing

I can't say I frequent a lot of game stores. But alas, my kiddo is into Pokémon and is begging for…read morea pack any second he can. So when we walked past this downtown Madison gamer hub, you better believe he wanted to go in. When you walk in half the shop is merch and the other half are tables/chairs for gaming. It seems like they have a ton of tournaments/opportunities to play a multitude of games. (Peep their Facebook page for the weekly schedule.) I liked the large amount of games they had (for such a small space). They had some hardcore card games but also some light hearted-- Poetry for Neanderthals and more. Pricing seem steep, to me. But again, I'm not a huge gamer so I may not know what I am talking about. My kiddo found his Pokémon card set of choice. We snagged them. In and out. I can't say the staff was overly friendly or helpful but they were prompt. That being said, we walked past this hole in the wall later in the week and there was an adorable pupper in the window! That alone makes this a 3.5 star rating.

Gio is the best, bro gives nothing but good vibes and great at tell you what's new and is really…read morehonest

This is one of my favorite retro gaming stores! I often make a trip from the city since it is…read morefairly close by. The owner is so nice and they are always getting new stock. Definitely check them out!

To start on a good note I bought an Xbox One from this store about 2 years ago and was satisfied…read morewith my purchase but unfortunately, my later purchases and experiences have been very disappointing. About a month ago the second system I bought was a PS2 and had previous repairs that were not disclosed to me upon my purchase of the PS2. Yesterday I went to play said PS2 and removed what i thought was built up dust and gunk from a previous owner but the system stopped working entirely. While i understand I bought a used system i should be made aware of repairs or fixes made that have been done with the system that im purchasing and should not be paying the same price of a system in good working order without repairs. Me being me I let that go but over this past weekend I also went back and bought 2 games from this store only to discover that one case was missing the disc. I understand that mistakes can happen, but undisclosed repairs and selling an empty game case shows a serious lack of quality control and lack or care to your customer. Customers should be able to trust that used systems and games have been properly inspected, that repairs are disclosed, and that games actually include the disc. With my experiences in mind I would not recommend this store unless you want to take the risk or they improve their inspection process and disclosing repairs on theirs systems. I will say the employee that was working when I came to replace the missing disc did his best to mend the situation of the missing disc but I'm highly disappointed with the quality of systems and games ive purchased from this store be weary of what you purchase from these guys

Cool little game shop, great rpg and board game selection. Friendly staff and clean space.read more

Games Universe in Mequon: Sellers Beware!…read more I went into Games Universe in Mequon to sell more than 1,000 Pokémon and Magic: The Gathering cards. I was told the cards would be scanned individually and priced at 50% of TCGplayer. That sounded reasonable. Before going in, I personally scanned every card using CollX to get an idea of the collection's market value. CollX estimated the collection at more than $500, so based on Games Universe's stated 50% buying rate, I expected an offer somewhere around $240-$250. After approximately 24 hours, they called and offered me $64. That works out to roughly 6 cents per card. These were not worthless cards. The collection consisted primarily of vintage commons and mostly unplayed cards that had been in my possession for more than 20 years. There were dozens of cards in the $1-$3 range and nine copies of Seething Song that they themselves valued at approximately $11 each, and a Pokémon Blaziken V that I had valued at around $28. When I went into the store to discuss the offer, Conor explained their system in a condescending manner. I started by asking about the nine Seething Songs. He confirmed they valued them at $11 each--$99 worth of cards. At 50%, those nine cards alone should have represented roughly a $50 offer. According to their $64 total offer, that would leave only $14 for the other 1,063 cards. That was when I knew something was seriously wrong and the experience felt extraordinarily deceptive and predatory. If a store tells customers their cards will be individually evaluated and purchased at 50% of market value, an offer that amounts to roughly 6 cents per card raises serious questions. I have been buying, selling and playing Magic for approximately 30 years. I explained that I was the sole owner of these cards and that they had been in my possession for more than two decades. Conor's response was that none of that mattered to him and that he didn't need to "hear my credentials." It didn't need to become confrontational. It could have simply been a conversation about the cards and the offer. Instead, Conor's increasingly aggressive and condescending tone became particularly troubling as it became clear that I was not going to accept what I felt was an attempt to take advantage of the uneven leverage they apparently believed they had over me. Once I decided to take my cards back, and therefore take the potential profit from those cards away from the store, the entire transaction went sour and the interaction became increasingly unprofessional. Conor became agitated and verbally aggressive, making comments I won't repeat here. I took my cards and left. When I got home, I scanned the collection myself using the TCGplayer app. The results were eye-opening: 1,011 Magic cards: $401.26 61 Pokémon cards: $49.83 Total TCGplayer value: $451.09 Games Universe offered me $64. By their own stated 50% buying guidelines, that collection should have generated an offer of approximately $225.54. Instead, they offered me $64--roughly 28% of what their own buying policy would suggest and only 14% of the total TCGplayer value. The numbers don't lie. I walked in expecting a legitimate card-selling experience based on the terms they gave me. I walked out with my cards because I no longer trusted the process. Maybe there is an explanation for their $64 valuation. If so, it should have been transparent and obvious from the beginning. What I experienced was a massive disconnect between the buying process they described and the offer they actually made. If you are considering selling cards at Games Universe, do your homework first. Know your cards' value, get multiple offers, and don't blindly trust a stated percentage of market value. I will never step foot in that store again. I gave Games Universe an opportunity to conduct an honest and professional transaction, and in my experience, they destroyed whatever trust could have existed. For me, that's the end of the story and the end of my business with Games Universe.

Growing up in Pittsburgh, I used to love coming to The Exchange. Now I was happy to see that…read morethey've expanded (to be honest I'm not sure which locations came first). The Exchange is the perfect place to find new/used video games, movies, cds, toys, consoles and more! Everything is organized in sections by type of game or appropriate genre of music or type of movie. It may seem overwhelming at first, but it's almost like a library of all things cool. The staff is super helpful. When you want something, you'll need to ask them for help as everything is behind glass and locked so you don't steal- good call on their part. Prices are reasonable for the most part. Some things like vintage games can be a little pricey but it makes sense. I bought about 6 or 7 old video games from NES Super NES and Sega for $38. I think I did well. They now have a rewards program that's free to sign up for so take advantage of that. I love this place whether I'm in Pittsburgh or Chicago. Definitely will make a trip or two every time I'm here.

Shopping here feels like buy deodorant for 15$. You may like the smell but receipt never makes…read moresense, I hate everything about the store with their prices and I want to just toss this brand buy my own. Again, everything about this store, simply not worth it, if this were a candle store I'd probably never walk back in and this has games. - lack of games - overpriced games - forgetful staff - not useful policies - (Broken games) - jaded staff - theft of discounts and useless membership(literally just giving them extra credit for their stocks and prices, which they will take from you regardless of whether you're a member or not) - (Overpricing for taxes) - The games The scammy, scummy and their games suck, the only reason I'd go back is if their consoles are cheaper than the ones online. They have 200$ games and half a thousand dollar consoles, I rest my case.