Where can you shop for the latest electronics and gadgets, receive expertise assistance and repair…read moreyour phone screen all under one roof while paying a fraction of what big name retailers are charging? Exclusive Wireless that's where. Located in a strip mall on the southwest side of Chicago in the neighborhood of Ashburn, this cellphone shop on steroids is worth the trip from anywhere in Chicago for these real deal savings. I am picky and difficult to impress but this shop has me hooked and saves me a bunch of money. I initially was referred here by a friend to repair the screen of my brand new iPhone. As I entered I couldn't help but notice the giant walls full of phone cases and video games. I was greeted immediately and offered assistance. I' explained my mishap to the employee who then assessed the damaged phone. He then took my contact info and ensured me he would be able to fix my phone. The best part.... FOR HALF THE PRICE the competition quoted me. Not only that but half the time. I returned an hour later to my screen looking brand new. I was so impressed and happy i purchases my son a video game with the extra money I saved. Overall a great experience!!! HIGHLY RECOMMEND

I just had my phone repaired they charged me 140 and they did a excellent job fixing my phone, No…read moreglitches no scratches

I drove down to Illinois from Wisconsin to pick up something in Prospect Heights and while I was…read moredown there I called around to various video game stores asking if they had a used game I had been looking for. As I was having less and less luck in the northern suburbs, my search led me to the south side. Literally the 10th store I called was Back in the Game on 78th and Cicero and thankfully they had the game with both the original case and manual. Though it was an hour away from Prospect Heights, I made the drive. The guy running the stote was fantastic. He had no problem setting aside the game for me and was very appreciative of how far out of the way I was going for it. He even gave me a discount card in case I found another game that interested me at any of the Back in the Game locations. The selection was decent and the prices fair. I'm glad I made the trip and will likely keep them, along with their sister stores, in mind for my future video game needs.

great people and they do a good job helping and finding gamimg stuff …read more if you are gamer looking for old retro games or to buy controller that the place

Open when they feel like it , services prices change every time I come , charge you whatever they…read morefeel like that day

Fixed my Xbox Elite Series 2 controller with them! Fast and affordable! Thank youread more

Great store, so glad places like this still exist! They have everything from old consoles and games…read moreto modern accessories designed for old consoles (hdmi video cable converters, controllers, etc.). Everything is priced fairly and competitive with other similar retro stores.

I loved the service that I got from here, every time I asked a question over the phone they were…read morereally nice and actually gave a crap what I was looking for!

John was the goat , helped my girl and I out on getting a gameboy we got three harry potter GBA…read moregames men in black , fantastic 4 and a gameboy ourselves. it was amazing talking to him and he was so knowledgeable about different games , systems and finds ! shout out John bro !

Came in for some PS2 games. They have retro games for every system you can really think of. Fair…read moreprices. I definitely would come back.

This place is exactly what's wrong with many collecting hobbies. Yea, the selection here is pretty…read moregood. That's mostly because the prices are terrible--worse than eBay and Facebook marketplace scalpers. Case in point: there's a pokemon illustrated set that just came out. It's $17. You can still get lucky at retailers and it'll be restocked. Here, just 2 days after launch, they're selling for $50. Just nuts. I guess it's clear this isn't a "card shop," it's a scalpers storefront. Don't go here looking for Lorcana--guessing the margins are too low. Except for their singles, which they sell for $2-4....crazy pricing for Lorcana. Anyways, i won't be back. Will have to continue my search for a card shop that's ethical and somewhat reasonable. --------- Edit in response to business reply: 1) i agree conversation could go a long way. But when your pricing on a brand new Pokémon set (which doesn't have a set market yet) is already 3x MSRP, what productive conversation can happen? It's just a straight up gouge. I'm not naive to expect to get everything at MSRP, but i think 3x markup 2 days post launch is unreasonable. 2) i did ask about Lorcana. I was told you "don't carry much" and "didn't have any right now." 3) you seem to be implying that you're aware prices are high and can then be negotiated lower. If that's how you want to do it that's your prerogative, just understand that's offputting for new customers. It's hard to want to establish a relationship and have a conversation when the first impression is being taken advantage of. And when your response to pricing questions is "well the hobby is thriving!" I don't think that's off base.

Places like this are why people are now looking to buy digital media only, the need to price gauge…read moreand bad customer service. It turns what for many is a great hobby into a greedy money scheme. There was not one game at this place that was priced competitively, even the least desirable games are over $5 what you could get them for at other shops. Their workers are immature and when this is communicated have a bad attitude.

I went to the Crestwood Back In The Game location to pick up a fixed 3ds I had brought to be…read morerepaired and when I had asked the man behind the counter who's name was Caleb, if there was anything else wrong with the 3ds but he gave me a very rude answer. Also, I had to call 3 times just to figure out a single update on the 3ds rather than them calling me which is ridiculous and when I called on a Wednesday the week after I dropped it off, the same man had to put me on hold but I also called on Friday of that same week and a different man didn't even have to put on me hold since he knew already what I was going to ask before I even said.

The guy at the counter had a attitude and barely greeted me when I came in. I asked a few questions…read moreand that was a bother to him. I even showed interest in a Sega Console and he didn't attempt to give me a price or try and get the sale. Skip this place.

No one answers the phone. can't check stock before coming to make $1000 purchase, plus $500 in…read moreextras if you cant pick up the phone. Im in a place where this BS makes it worth not biying at anything ever now that I am wealthy enough to.

This is not directed at this specific store but the broader company policies of not insuring…read moredelivery of items. If you have a package stolen off your porch say that you simply did not get delivery because they will not send you a replacement item if you tell the truth. YOU are entirely on the hook for THEIR service, so just be aware. I would also suggest not making large purchases at one time, as this will only increase the potential loss you may suffer from THEIR service. They will however send you an auto-generated letter noting their deepest regret and wishing you better days.

This is one of my favorite retro gaming stores! I often make a trip from the city since it is…read morefairly close by. The owner is so nice and they are always getting new stock. Definitely check them out!

To start on a good note I bought an Xbox One from this store about 2 years ago and was satisfied…read morewith my purchase but unfortunately, my later purchases and experiences have been very disappointing. About a month ago the second system I bought was a PS2 and had previous repairs that were not disclosed to me upon my purchase of the PS2. Yesterday I went to play said PS2 and removed what i thought was built up dust and gunk from a previous owner but the system stopped working entirely. While i understand I bought a used system i should be made aware of repairs or fixes made that have been done with the system that im purchasing and should not be paying the same price of a system in good working order without repairs. Me being me I let that go but over this past weekend I also went back and bought 2 games from this store only to discover that one case was missing the disc. I understand that mistakes can happen, but undisclosed repairs and selling an empty game case shows a serious lack of quality control and lack or care to your customer. Customers should be able to trust that used systems and games have been properly inspected, that repairs are disclosed, and that games actually include the disc. With my experiences in mind I would not recommend this store unless you want to take the risk or they improve their inspection process and disclosing repairs on theirs systems. I will say the employee that was working when I came to replace the missing disc did his best to mend the situation of the missing disc but I'm highly disappointed with the quality of systems and games ive purchased from this store be weary of what you purchase from these guys

I love bookstores, so coming by Books-a-Million while in the mall on Tuesday was a no brainer. I…read morewas able to purchase my husband his Christmas gift here as well as a book for my nephew (which he has already received and loves). While I usually try to seek out small locally owned bookstores, we were already at the mall and had no plans of exploring the city, so this was the convenient spot to stop. If you need a book or a gift similar to what you can find at most nationwide known book stores (Barnes & Noble for example), then this shop will be a good stop.

Just opened a few weeks ago on Borders Express location, and finally we have a bookstore similar to…read moreBorders. I am really impressed with the way they replaced the shelves with their books that so remind me of Borders. Located in the North Side in Chicago Ridge (Yes they named it that again) and not so shabby! The prices are a little bit different but they still have a range of books to satisfy the best of readers. I know, most now will read through Kindles and iPads, but old school reading is what makes us understand all that was in the past. Come by and let them know you saw them on YELP, I am sure that will make them smile. See you here. And also, check out their wide range of clearance books located all over the store, seriously, start stocking up!