Super satisfied!!! Service was fast, simple transaction,…read moreand good pricing! Got a call back saying it was repaired ready to pick up, got there, and they tested but unfortunately the disk tray got stuck and said it'll be repaired the next day. I was completely fine with that because they cared about customer satisfaction and their work. Called me back after I got home saying they would deliver it straight to my house! Even better! Now it works like new! I haven't touched this Ps2 since 2013 and now in the big 26 works better than ever. Thanks for bringing back my childhood!

If you have an older console or handheld that needs repairs, drop them off with Raul. He can fix…read moreanything. Great shop! This is the Second time he has saved my old hardware from ending up in a landfill.

I loved the service that I got from here, every time I asked a question over the phone they were…read morereally nice and actually gave a crap what I was looking for!

Wow this place is very nice and organized. What I like about the workers here is the fact that…read morethey know their store anything you ask them they have an answer. All The games they have are in good quality. Too bad is too far from My place I recommend it to all the gamers out there have fun

John was the goat , helped my girl and I out on getting a gameboy we got three harry potter GBA…read moregames men in black , fantastic 4 and a gameboy ourselves. it was amazing talking to him and he was so knowledgeable about different games , systems and finds ! shout out John bro !

Came in for some PS2 games. They have retro games for every system you can really think of. Fair…read moreprices. I definitely would come back.

Lots of arcade games in a smaller space. Great for parties too. Good value entry for kids and…read moreadults. Only open to public on the weekends.

I loved re-living my youth with PAC-MAN games. I could totally beat MS. pac on Sega back in the…read moreday. Such a cheap way to revisit PAC again. I love this exhibit so much!!

Reckless Records is an absolute gem in Chicago, and as a visitor, it was a major highlight of my…read moretrip to Wicker Park. The variety of music here is fantastic, and I was thrilled to see such an extensive selection across genres. I especially loved their Latin music options--they even had dedicated sections for Shakira and Rosalia, which was such a treat to see! One of my favorite finds was their anime soundtrack section, where I couldn't resist picking up the Castle in the Sky vinyl. Plus, they had very fair pricing too. It's clear this store is curated with passion and care, making it a must-visit for any music lover. 10/10 recommend stopping by Reckless Records for anyone visiting Chicago--you won't leave empty-handed!

Still top tier after all these years. Staff so knowledgeable. Happy to see people who still…read moretreasure quality vinyl.

They take too long to call you back after keeping your electronics. I had to call them after they…read moresaid they would be in touch. Not good business AND they still couldn't fix my game.

they are terribl, I came in to get my hdmi port fixed and they lied and said it usually takes 30…read moreminutes but its going on 3 days now. when they call you they tell you it costs $100 but when I went in there and paid it was $130. They are also rude and have attitudes.

When we were in Indianapolis about a year ago, we went to an Exchange store and my husband was…read moreobsessed with it, so when we saw there were multiple in Chicago we knew wehad to go to one. They have items for all your gaming and movie/show watching needs. They have systems, games for generations of systems. On top of video games, they also lots of dvds, including collectors editions. I love dvds in the tin collectors boxes and they had plenty of them, including a cool Simpsons season 6 tin of Homers face. If you are looking for a place to buy something used or maybe even sell something of yours, I'd recommend checking out The Exchange. I certainly wasn't disappointed.

Absolutely adore this local shop!…read more Been coming for years & happy to support it. Yes, you might have to wait a bit to trade your items - but their offers are fair & their offerings are in FAR better condition than GameStop. Staff is friendly & not trying to push any sales on you. Knowledgeable too! There's retro to next gen game & console offerings, movies & music - you might stumble on same rare finds. Definitely worth a look. Stop by next time you're in the area! You won't be disappointed.

I gotta say that this store is above average Ashe the…read moremanager takes great care in working with clients. I don't consider myself a super gamer but I have told the staff what I've played and liked and or disliked and every title they recommended what above and beyond. Thanks pony tail guy for saying the last of us. Such a brilliant game and so sam fisher stealthy

Completely lied to me twice about a promotion they had going on regarding used accessories. They…read morehad me come back once because the "right person" wasn't there. Then the second time they told me that they weren't honoring the corporate promotion. Complete waste of time and exactly why these stores are closing everywhere.

Bad customer service, bad communication and bad employees they are rushing to get you out they have…read morea attitude no help at all and there wrapping gift is awful

Great selection -- for all ages, a good spectrum of price ranges. And lots of games, which I really…read moreappreciate for my game-loving nieces & nephews! Also the service is incredible! Today, I was looking for a specific version of a game for my niece's birthday and Simone went above and beyond over the phone to help me locate it.