Nicole & her coworker (I didn't get his name) noticed I was lost and looking around aimlessly. It…read morewas my first time at this location but Nicole offered to walk me downstairs to the section I was looking for. I was worried this was a small location but they had just enough variety I was able to find exactly what I was looking for while browsing new things too. I really appreciated how friendly Nicole & her coworker was. I'll be back!

They hosted an authors meet and greet this weekend and stuck them all down in the lower level where…read moreno foot traffic was. Authors were pretty pissed... didn't sell a thing after spending time and money getting there setting up and going home. Pretty dumb

I had a way better experience than my first experience in 2016ish. This place is so much cleaner…read morenow! Way more organized than the dusty heaps it was before. Pricing is a lot more clear. Displays make way more sense now , they aren't just grimy clutter jammed together like before. The girls working there were also super friendly, welcoming, helpful, clean, didn't smell like BO and stale ash tray like prior employees, and they were knowledgeable about everything. Years ago it was a bunch of greasy smelly guys that were more interested in cringe bro gossip, hanging out, and texting than selling anything. The girl that worked there before had the personality and enthusiasm of a wet paper bag. What a huge difference! I just spent $180 on records and will go back in a week or 2 to buy more.

The Exchange over the years (at other locations) has ALWAYS been fair to me on trade-ins for store…read morecredit - but this place was the epitome of low balls (Bricks and Minifigs comparable???). They spent 30 minutes looking at a handful of DVDs/games, gave me a figure without telling me which items they were going to take, and then tried to convince me my extras were worth trash value. This place is turning into a Goodwill. Never going back here again. Clean store though. Sad.

Don't skip on this indie bookstore. Although located in a strip mall, it's got a great homey…read moreatmosphere with good coffee and tea, a cozy activity corner for kids, and new and used books galore. Clever displays repurpose card catalogs to showcase staff picks. And the friendly staff is very willing to give you recommendations of other spots to check out around town.

This is definitely A MUST visit when you come to Erie. It's…read morea community's bookstore that has recently added a coffee shop inside. They offer a wide selections of books, both well-loved (2nd-hand) and new, from Mystery, Romance, History, to Children's books. It is such a relaxing and peaceful experience to browse around the store, looking for a treasure to be found (You can also join their book club). If you are looking for a gift or souvenir, there are also small gifts such as stationary items or treats from local places like Lake Erie Candy Co. All the way in the back is a coffee shop that sources coffee from North Edge Craft Coffee (Erie's own roasting company), and a bakery, offering foods such as bagels and cupcakes. So far, I have only tried Chai tea latte and Dirty chai, but will definitely try other items in the future. My favourite part here, other than delicious drinks and books, are that they offer to buy back the book that you recently purchased, and will give you store credit to be used for your next purchase, or you can also bring in any books you currently own, and sell it to them for store credit. Grab a drinks, your favourite book and get lost in another world!

What the 'heck' kind of store doesn't have at least one available, working restroom? Next time,…read more(of which there WON'T be one), I'll just use any place in the store as a "convenient facility"!

Love this business! Always have great quality items!! There are always new items to choose from.read more

Another great indie store close to Presque Isle State Park. Nice selection of books with a great…read morekid's section and arcade and coffee shop next door.

This is such a nice bookshop! Independent too…read more I heard the kids section was great but it was so nice in person. The coffee shop attached had a great iced latte too! Bookshop cashier was kind and welcoming So many children's books (adult books too we just didn't spend much time looking at those) and merch and stuffed animals and games! A must stop if you're in the area

When you walk into a book store I want it to feel like home. This place feels like home it smells…read morelike a book store and the people whom work there love books and it feels safe enough to take my children to this place. I've met the owner and I love her, shes this person whom loves books and the people like her, and shes funny too. I wanted something different and they guys gave me 5 options and asked me a ton of questions. That's called getting to know your customer and them knowing you. I return to places like this. I spend money at places like this over and over again. Shop at this place and keep it in business.

Partly my fault. I brought in tons of fantasy books and got a nice store credit which I didn't…read morenotice had an expiration date. So they wouldn't honor my credit. I asked for my books back and got a chuckle for my request. Just warning everyone to notice your expiration date or get scammed for a couple hundred dollars worth of books!!!