First time visiting the store: The gentleman who was the owner (I think) was extremely…read moreknowledgeable, friendly and helpful. Sadly, the help not the best. Barely grunted at me when approaching the register and at checkout he rang me up and then asked if I was a subscriber. I said no, and I asked what that was. He said if I pulled books with them I would have received 10% off. Which I would have done! But he asked me AFTER he ran my card. It should be mentioned, the store is very well put together and has great character. They do have a lot of back issues and high end back issues, BUT they are priced well beyond what they should be. Worth a one time trip, but probably only a few times a year beyond that.

This place is such a mixed bag. Everything that makes them great is simultaneously one of the…read morethings that irks me about the place. - They have a huge backroom, full of tables and chairs and miniature scenery for tabletop, lots of space for CCG tournaments or even people who want to just stop in and play. * Conversely, the back room is typically full of tournaments, or people who just stopped in to play... AND, it's their storage room so boxes and bins everywhere. - Their selection of games and minis is pretty cool, shelves and shelves full of the things gamers like. * Conversely, their selection pretty much seems like it is stocked by what the staff members like and several requests were met with "I don't know anyone who plays that." Prices are a little higher than most local games stores I've been to and the only things that go on sale are things no one wants to buy, but the staff is friendly and helpful.

They repaired the smashed glass back of our iphone. When I…read morecalled they said about an hour, when we got there they said 2 hours and it actually took 24 hours. But who cares they did a great job at 150.00 vs Aplles quote of 450.

This location had the best customer service offered by the manager, Jay …read more After having multiple issues with my device , I was able to get solutions and fast ,the service I initially received wasn't the worst but I was satisfied in the end .

WOW! A trip down memory lane. As soon as you step into this establishment, nostalgia comes rushing…read moreback to you. The days of my childhood spent playing Pokémon and watching the anime came back to me. This store is exceptional and truly a hidden gem. They have great quality products and have fair pricing. They even had Eevee and Pikachu mascots there for you to meet. My inner child heart was singing. I was able to get some stuffed animals and cards and I absolutely plan on going back soon. The staff was super nice and accommodating as well. Love and appreciation for Pokemon spans over generations and this is truly a shop where kids and millennial adults alike can find something to take home. Not into Pokemon but your children are? Bring them, let the browse and then grab a bite to eat at the attached cafe that serves delicious food and pastries. I can't say enough how cool and fun this place is.

These guys are amazing. They know everything there is to know about Pokémon. I love bringing my…read moreeight year old there.

Jordani did really good thought my phone would never work should deserve a raise. Was also quickread more

I am reaching out regarding a serious issue involving my Samsung Galaxy S25 Ultra following repairs…read moreperformed at the authorized Samsung repair provider, uBreakiFix in Royal Palm Beach, Florida. On April 29, 2026, I brought my Samsung Galaxy S25 Ultra to uBreakiFix for a back glass replacement. Aside from the damaged rear glass, the phone was fully functional with no operational problems whatsoever. I specifically chose this repair location because they represented themselves as an authorized Samsung repair center using OEM Samsung parts and procedures. I paid approximately $110 for the repair and was advised that the device would undergo testing before being returned to me. When I picked the phone up, I immediately noticed one side of the replacement back glass appeared slightly raised and not fully flush with the frame. I questioned the technician about this concern before leaving the store and was specifically told that this was "normal" because replacement glass would not fit exactly like a factory-installed panel. Trusting the expertise of an authorized Samsung repair facility, I accepted that explanation. Over the next two weeks, the same raised area progressively worsened until the back glass began visibly separating from the frame of the phone. I returned to the store and showed them the issue. At that point, I was informed that the separation was not normal and they agreed to repair it under warranty. I left the device with them again, and shortly afterward was told the repair had been corrected and the phone had been fully tested. Unfortunately, later that same day, the exact same side began separating again. After continuing to use the phone during normal daily activities, the loose back glass eventually caught on my pocket while removing the device. Earlier that day I had been exercising outdoors and sweating. Shortly afterward, the phone stopped powering on completely. Before returning the device to the store, I documented the condition of the phone on video because I was concerned about the repeated repair failures and wanted proof of the device's condition prior to surrendering it again. When I returned to uBreakiFix, I was initially assured the issue would be handled under warranty. However, after waiting several hours, I was informed the warranty claim had been denied due to alleged water damage. I explained that this was the same device that had already undergone two failed repair attempts involving the improperly sealed back glass. One technician stated that the phone had arrived sealed and that there was no way moisture could have entered because they had to use a hot plate to remove the back glass. This directly conflicted with the visible separation issues I had already documented. When I requested to speak with a supervisor or manager, I was initially told there was no supervisor available and that I would need to contact corporate myself. Multiple employees then reiterated that the warranty was void due to water damage, despite the documented history of the back glass repeatedly separating after their repairs. At no point was meaningful consideration given to whether the failed seal and repeated repair issues contributed to the device failure. As a long-time Samsung customer, this experience has been extremely disappointing. I trusted an authorized repair provider expecting professional workmanship and accountability. Instead, I have been left with a non-functioning device after multiple failed repair attempts. I respectfully request that Verizon/Samsung review this matter and assist with a fair resolution, including a review of the repair history, workmanship, and warranty denial. Thank you for your time and consideration. Alex Hejazi Update 5-29-26 have to add photos because google wont allow text

Recently I had a laptop that out of know where started to act crazy. On its own, multiple windows…read morewould open and close. So the natural thing I thought of was maybe I have a virus. So I ran all my virus protection including Malware and it still acted crazy. I asked an I.T. guy for assistance and he did his thing and told me the computer was shot and to buy a new one. To me, that was devastating as this was a new computer. The last thing I wanted to do was buy a new computer. I ended up hopping on Yelp, went into the search area, and had it send my issue out to vendors on the site. In a short time, they responded back to me, started the dialogue, and told me what the issue would be. He broke it down in simple and easy steps. When I followed it, it was exactly what he said it would be, a bad screen. Based on that, I told him to order me a screen. When the screen came in, I was called by the technician. At the store, the tech greeted me, told me he would have the computer fixed the following day. Which is exactly what he did do. Overall I am impressed by the business and the willingness to diagnose an issue without me even giving them a cent. They were fast, gave me a warranty, and I will certainly use them in the future if the need ever arises.

So I had to update my review & remove a star due to the lack of communication. When my laptop was…read moreready for pick up no one called me, when the diagnostics was complete & a part needed to be ordered no one called me & when the part arrived & I needed to drop my laptop back off for the work to be done, no one called me. In each of these instances I had to call the store to follow up it would've been if staff called or text status updates.

It was a great place to game and get games. Its closed now…read morebut I considered it one of the top video games stores in South Florida.