I brought my truck in for recall updates as well as the need to purchase new tires due to an on…read moregoing issue that has been unresolved since the purchase of the Truck. My service Rep. Donovan was a great! He spoke confidently and honestly gain my trust and appreciation. He made sure he communicated with me throughout the process and listened to my concerns. He and his team went the extra mile to ensure things were handle correctly and took the time to resolve the unresolved issues. His professionalism has gained my trust in Ford again and give me confidence in trusting my vehicle to Donovan and his team again.

Took my BULLITT there for a leaky tire on the driver side rear last week. Was told the tire was not…read moreable to be patched and needed a new tire. Left my car there went back to work at the Fort Worth VA. They called me when my car was ready. I washed my car today and discovered a dent at the bottom of driver side door. it looks like when they lifted my car to change the tire something hit it. There is nothing worse than damage caused by somebody else. Nobody said anything. do not go to that dealership for anything.

Please NEVER buy from here! The best sales pitch, the worst customer service. They messed up our…read moreaccount, towed our vehicle and then when the mistake THEIR MISTAKE was figured out, we received the vehicle back, they stated they were waiving a couple payments (lied they were deferred) no apology no accountability no nothing for what we went through in the three week timespan ... if it wasn't for us sending in proof and following up, they would have NEVER investigated the situation! STAY FAR FAR AWAY!

If I could give negative stars I would. This company is a scam! I've had my car for 3 years no and…read moreI've gone through so many issues with them. I first worked with LiLi who was amazing!!! No complaints! But when I received the car I was told I would get a year of free oil changes. Went to get one 3 months after I got the car and they said I was lying.... I've had a million issues with them since then but today I called the financial/collection number as I was told I could pay a certain amount by tomorrow. Called to pay it TODAY and spoke with an Oscar on the phone. He told me I owed more than double of what I was told yesterday. I then asked if there were any notes on my account saying I spoke to someone and if I could be transferred to him. He then told me that there were zero notes on my account and that no one was in the office that I could be transferred to... AND HUNG UP ON ME! I then called again and spoke to Gilbert (others were in office obviously), which is who I spoke to yesterday. He then confirmed the notes on my account, said many people were in office and apologized for his colleague. Thank you so much Gilbert for helping me out and making it a smooth process. At the end of the day... please DO NOT BUY A CAR FROM HERE NO MATTER HOW CHEAP!

I got rear ended and my bumper needed to be replaced. Yes, seriously. Lol. AllState said, I can…read moretake my vehicle to get repaired at any repair shop I wanted. I remember always passing by here so, I decided to drop it off at Sewell Lexus. I'm so glad, I did. I was treated like a queen. Let me explain. This Dealership is amazing. It is uniquely designed and very eye catching. They have a average size Front Desk Reception. The Lobby is lovely. They offer complimentary, Coffee, Sodas, Tea and Cookies. There are a few chairs to sit down and some desks to fill out your paperwork. They also have a Smart TV with a dynamic picture setting installed in the wall. The Christmas tree is up and lit and it is oversized and beautiful! Erik assisted me every step of the way explaining how insurance works, how long repairs take and what the process was like. He also ne also goty vehicle repaired in a shorter time frame. I received my vehicle in better condition than when I dropped it off. They washed my vehicle and vacuumed it and put all my stuff in my trunk nice and neat! They took my breath away! Ive never felt so good before. I was smiling so hard my cheeks were hurting.Lol. The Cashier blessed with some Ghirardelli Milk Chocolate and emphasize that repairs are a lifetime warranty! So, thankful, I took my SUV to Sewell Lexus of Fort Worth!

I was looking for a Lexus. I stopped by Sewell Lexus of Ft Worth to test drive a couple of cars. I…read moregot the most amazing sales person: Spencer Vaughn. He was knowledgeable and very easy to work with! Good dealership.. great sales person!

Great place to buy a used car! David took care of me when I needed him most!read more

"Your Job is your credit". " All you need is a valid drivers license, proof of income, proof of…read moreresidency, and a down payment aligned with the car you are purchasing". " That is all you need". All that is big fat lie. They left out the part where they run a full credit report on you and if you happen to have a bankruptcy 12 years prior , or you have a ding on your report , you are denied! Denied!, Denied!. Cars, the vehicle I was looking at was filthy dirty. Did not look like they even attempted to clean it up before putting it out on their lot.. While inspecting the car, I tried to open the hood and the latch was broken. When they finally did get the hood open the engine compartment was trashed, rust everywhere, dirt where dirt should not be. Its dealers like this that give the used car business a bad name! Oh and the staff? They were super friendly until they determined you were unworthy of the service they claim to offer which is helping people get into a vehicle who have less than a perfect credit score. After the Denial, they could not wait to get you out of their store and off their lot. It did not have to turn into a complete horrible waste of time had they just been upfront with what the stipulations were to get a car from them. Moral to this story? I guess you have to lie, cheat and steal to operate a business like this.

Don't recommend this place if you're in a hurry to buy a car. All cars are salvage they only had an…read moresuv that was a clean title. And after they saw I wasn't going to buy anything they told me to stop wasting their time when I was still looking around. Everyone was so rude especially the bald guy Jesse, they girls wouldn't say anything but their stares were uncomfortable.

They are the most lovely people I've ever met! Definitely a blessing to have stopped and looked at…read morethis place. Shoutout to Valentin, such an amazing man helped us out to the max as well as the owners of this dealer. Go visit !!!

Great experience. Talk to Luis. He gave me a very fair price for my two Hondas I wanted to part…read morewith. He paid me cash and the paper work was professional and minimal. Not your typical use car guy.

I would rather rate 0 stars. Buyers beware! I purchased a car from Noches Auto Sale after a month…read morein a half of driving the car the engine went out. Also the car had a bonded Title meaning we could not get a cleared title nor register the car. I can't believe that these people are still in business. If you care about your hard earn money I wouldn't buy a pencil from these people. After battling with this issue for 3 months they final said to get a law and hung up the phone. Bad car, bad service, and bad business.

I feel like I don't need to say much because, come on, it's Santander. But okay, here it is. Shady…read morebusiness practices, difficult to get answers, and an attitude of "too bad, sucks to be you". Worst of all, a friend for whom I co-signed (big mistake) defaulted but I was still responsible for the payments. Their collections department started dinging my credit score with zero communication to me. I only found they were doing it when I checked my credit report. They're awful and should be out of business.

Called them coz got a letter to call them to know why my credit application was denied. Had to call…read morethree times and each gave me different answers- first two saying I need an account number first. The third says it was denied because 'frozen bureau.' When I asked what does it mean, she says 'I don't know. Call the car dealership