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    Gao Grotto

    5.0 (1 review)

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    2 months ago

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    Portillo's Champaign

    Portillo's Champaign

    3.3
    (236 reviews)
    32.2 mi
    $

    We were so glad to find a Portillo's on our vacation. We had visited them in Florida a few years…read moreback and really liked the food. This one in Champaign was just as good. I got the Italian beef with sweet & hot peppers with the gravy on the side (I don't like my sandwich falling apart on me) and french fries. My husband got the hot dogs, which came dressed with a dill pickle, tomatoes, and hot peppers, and a side of onion rings. We also splurged with the yummy-looking desserts (strawberry shortcake and lemon cake) in the cooler near the register. Everything was so good. The beef (which there was plenty of!) had so much flavor even without the gravy. The bun it was on was hearty enough to hold it. The hot dogs tasted good quality. The fries were good (not at all greasy), and the onion rings had such a good flavor, not overly breaded. The desserts were a perfect ending. The restaurant was very clean (including the bathrooms). There was someone cleaning something (including the walls) the entire time we were there. I wish we had one closer to where we live here in Ohio!

    I've been eating at Portillos for over 30 years. I tell everyone about them. I don't know if times…read moreare tough or what but it's not the same. Or maybe it's just the location. I ordered a big beef. And it had close to the same amount of beef a regular had on it. When I ordered the kid that was at the register seemed lost. How do you want your beef. To me there's three options. Dry, wet, or dipped. I said wet he said so dipped. No just a little extra wetness. So you want it on the side no. Just wet. So on the side. So I had to add my own gravy. Why do I have to make my sandwich. Cause if I did I would've put a lot more beef on it. Then they completely had the bathrooms closed for cleaning how's one supposed to wash their hands after eating.

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    Portillo's Champaign
    Portillo's Champaign
    Portillo's Champaign

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    Dog N Suds

    Dog N Suds

    4.0
    (48 reviews)
    43.6 mi
    $

    2 stars. TL;DR -…read moreroot beer in frosted glass is divine; onion rings were delicious; service is lacking. We were intrigued by the root beer and loved the idea of enjoying it in a frosted mug, so we popped over for dinner. We ordered a myriad of things, all of which were eventually served in one giant paper tray with zero markings to identify what was what. And our root beers? Served in paper cups. When we asked about the frosted mugs, we were told they were about to close and had suspended tray service. However, the car that pulled in AFTER us received frosted mugs... and so did the folks seated at the picnic tables. So... huh? We flagged down a different carhop and asked why those patrons were still being served mugs. Again, we were told it was because they were about to close. But the sign clearly stated they closed at 10 PM, and both parties arrived after us and received mugs after we'd already been told service was suspended. Was this a case of dining while Black? In this current political climate, I honestly never know. I certainly pray that wasn't the case. The carhop apologized and didn't offer any additional excuses. She simply said she'd speak with the manager. Shortly thereafter, two frosted mugs appeared, filled with some of the creamiest root beer I've had in quite some time. I prayed over mine again because, listen... I worked in restaurants. I've seen crazy things. For the record, the hours posted on the menu board are incorrect. They actually close at 9 PM on Saturdays, not 10. And right at 9, the lights shut off completely. So if you plan to keep eating, you'll need to turn on your dome light like it's a tailgate party. The onion rings and root beer were genuinely enjoyable. The hot dogs, burgers, fries, and fried mushrooms were mid. Just... meh. Nothing to write home about. But what truly irritated me was the corn dog. Everybody knows the best part of a corn dog is that crispy little batter nugget near the stick. WHY would they scrape it off?!?!?! Who does that? Why would you intentionally remove the batter from the stick? I was absolutely appalled. Pffft! I'd return for the root beer or maybe a root beer float, but I'd strongly advise arriving before 8:30 PM if you actually want the full frosted mug experience.

    Fast food done perfect! Quick accurate service with a smile…read more Fantastic cheese coney dogs. YUMMY!

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    Root beer - in a frosted mug! Delish!
    Root beer - in a frosted mug! Delish!
    Corn Dog - why scrape off the best part?!?!?!?
    Corn Dog - why scrape off the best part?!?!?!?
    Charbroiled

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    Charbroiled

    Gao Grotto - burgers - Updated August 2026

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