1. Gap Factory

    1. Gap Factory

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    Arvin, CA

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    Gap Factory

    2.3 (3 reviews)
    Closed 10:00 am - 8:00 pm
    Updated over 3 months ago

    Gap Factory Photos

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    4 years ago

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    Coach Factory Store

    Coach Factory Store

    3.3
    (32 reviews)
    0.0 mi
    $$$

    I had an amazing shopping experience here on 5/1/2026. I was in search of an item and approached an…read moreSA who quickly offered to check in the back. Not only did they have the item I wanted (sold out online) she offered the same item in pink! My dream item! I said of course! She saw my excitement and also offered a unicorn purse that was available due to a missed customer pick up. I'll keep the bag name secret but let me just say, I'm on cloud 9! Excellent customer service!

    This location is beautiful, but I felt extremely uncomfortable the entire time I was there. The…read morestaff greeted me with an unwelcoming tone, and I felt like I was being watched the entire time. I was approached by five different staff members within 20 minutes, asking if I needed help. Usually that reflects great customer service, but it definitely felt like I was being monitored and suspected of shoplifting rather than actually being assisted. I came in knowing exactly what I was going to purchase. I wanted to browse the rest of their current in-store selection and see if I wanted to buy anything else. The experience was so unpleasant, I only purchased the one item and left quickly. Maybe they judged me based off of what I was wearing or how I looked? Whatever the case may be, it seems like I'm not the only one who's had a bad experience at this store.

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    The employees gathered at the register talking to each other...
    The employees gathered at the register talking to each other...
    Window display
    Window display
    Coach Factory Store

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    Gap Factory - menscloth - Updated July 2026

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