I needed some slippers, a girl named flower helped me at the store. She's the best employee there…read more Buy their shoes.

When we visited this store recently there really wasn't a whole lot of good sales. They had similar…read moresales like other shoe stores, buy 1 get the 2nd 50% off or another product at 50% off. We visited during lunch time and the store was pretty busy with customers and a lot of the workers were just stepping out for lunch. When we checked out I noticed one guy at the register and the line was quite long, but he was working 2 registers at the same time.... Wow, is all I have to say. When it was our turn to check out I realized the tag on his shirt said "assistant manager", if Famous Footwear doesn't promote this guy to management then you're crazy. With no hesitation, he was handling 2 customers at the same time, juggling questions customers also had. He even informed me that the 2nd item didn't have to be shoes and could be any other items with less or equal value to honor the 50% off, so I ended up getting my younger son a lunch bag here. This gentleman was very informative, very friendly and still managed to multitask. Prices weren't that great as far as sales and I always like good sales, but when you have great customer service then a lot of times people come back due to the service. I would definitely come back and hope that Famous Footwear acknowledges that gentleman because he is an outstanding worker.

We stopped this Merrell location twice on our last trip to Northern California. This store had a…read moregood selection of clothing and shoes, a great sale, and wonderful service. This was the chance for my husband to do some power shopping. Shivering at the door with our dogs, we were immediately invited inside. The staff was extremely nice and helpful here. When they treat our dogs well too, it's almost a 5-star store right there! My husband bought some some shirts, my son found some gloves, and we bought tons of great stuff for my brother and father-in-law for Christmas! It was nice that the staff was so helpful in finding out all the right sizes and even pointed out which items were on sale. I had never shopped at this store before, but I now have a nice store to find wonderful items for family and friends. With the added great service, I am now a huge Merrell fan!

I stopped by the Store because I've been going there since I was a small girl. At one time my…read morebrother and I could both fit into the giant clog outside, early 70's! They've always had a great selection and this last visit I walked out with 4 pairs of Ecco, 2 L'Artistes. I get so many compliments when I wear Artiste shoes, they're one of a kind and when I first got introduced to them I bought them at a small boutique shoe store in Long beach CA and then later found them online through Amazon. What a delightful surprise to see Solvang Shoe Store carry the line along with Birkies, Ecco, Dansko, etc. Kelly was very patient with me as I tried on pair after pair. Then Gabriela called me after I returned from my trip to update me on some Birkies I was inquiring about. Great service! See you next time I pass through the Central Coast to stop for my Danish cookies and see what's new at the Shoe Store!

Solvang Shoe Store is a popular local store that makes…read morewooden shoes and other stylish shoes. It's is located in downtown Solvang. It is a popular tourist destination. Overall, it's a nice shoe store.

Came over here to find a particular sneakers. They didn't have it. I look around including the…read moreclearance rack, I found one that I like and it is in my size. The staff are friendly, helpful and wearing masks. Social distancing and limited capacity is enforced. Hand sanitizers are on deck. Free parking in front.

The workers at this location are so nice. Any question you have they will gladly answer it. I was…read moreinterested in shoes that were on clearance and they let me know they can order the shoes for me at the same price and have it shipped to my house for no extra charge. I consider this great customer service. So many employees don't tell you anything unless you ask these days. Here they will go out of their way to accommodate you and help in any way they can.

If your feet don't fit into the size in the big box stores, or you want something of quality with…read moresome personal attention, this is the phage for you. Truth be told, i've been coming to this store of and on fir 50 years. i have a "wide" foot & back those "good ole days", shoe stores carried a wide selection of sizes and widths. Flash forward 50 years, more choices in styles, but less size choices. If you want high quality steel toed leather work boots, made in the USA Red Wings, or wide selection of trail shoes. this is the place to come. it's reasonable prices for great quality. on this visit, it was Corny's grandson at the counter. come in the morning, you meet his son.

Been in here a few times and the service is always amazing! They are knowledgeable and helpful…read more Highly recommend this business!

Courteous and professional staff. They ask if you need any help the moment you step in.Wide…read morevarieties with reasonable prices.

Never again. I came in here to grab some flip flops real fast and the cashier on duty at the time…read morefelt Like It was okay to follow me To the back once i got done grabbing my shoes. when i proceed to the front and ask for military discount he told me they had It, and I showed him my id and he get didn't give me a discount but still found time to ask me to donate to March of dimes and if i wanted a card with them. Like no. I dont want anything if you can't even complete the simple thing i asked you for. Besides that good deals on shoes and socks.

The only person working there yesterday, a young guy, didn't greet us, nor even look at us the…read moreentire time my family and I were browsing. He walked by us with inventory without eye contact or ask if we needed assistance! So rude and the worst customer service! Never returning!

Any time we stop by the outlet, this is one store we make a stop at because my kids like shopping…read moreat this store. I also like this store because they have a lot of cool things here. They sell tons of Marvel, Harry Potter items, a lot of old sitcoms/cartoons and a lot of Japanese Anime. We came here earlier this week for back to school shopping and I noticed there were quite a bit of workers, but when we came to check out there were 2 ladies at the register and we went to her line and the lady closed the register and pointed to the girl next to her and said "she'll check you out right over there". Right before that, I watched her yak her mouth with all of her coworkers about a new POP toy she was going to purchase when she was off her shift and then when a new customer would walk up, she would point at another direction and have the other workers help. Wow Hot Topic! I didn't know you were hiring people to not work. Bad look on Hot Topic. We shop here frequently and was in shock to see that type of attitude. When we went it wasn't busy at all, so not sure why that worker was already acting like that. Not sure if I want to come back, but I'm sure I will because my boys like to shop here. Hope your experience is better than mine guys!!! Good Luck on your visit!

This is my husband's first to go place when any of us need new shoes. He's a WSS rewards member, so…read morehe likes to apply any funds available to the balance owed. The store always seems stocked and clean. They have every brand that I can think, plus the apparel is state of the art. I believe the prices are reasonable because brand-name shoes are expensive regardless of where they are bought. I've never encountered a rude employee, but I've never encountered a friendly, helpful employee. We bought our soon to be 6th grader two pairs of shoes for $120, and they are exactly what she wanted, so that makes me happy!

My last two visits, I was helped by Lorena, @ the Bakersfield, Niles location. Lorena was very…read morehelpful, on getting another pair, of work shoes, ordered for me. I was very pleased with the first pair that I purchased, so I decided to visit again, and see if they would be just as helpful, this time around. They didn't disappoint. I would recommend them to anyone I know.