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    Garage Door Express

    4.8 (6 reviews)
    Open Open 24 hours

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    Services - Garage Door Express

    Automatic garage door installation

    Manual to automatic door conversion

    Garage door opener replacement

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    4 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    Ask the Community - Garage Door Express

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    980-259-9618

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    Tupelo Door & Specialty

    Tupelo Door & Specialty

    5.0
    (1 review)

    I've used Tupelo Door & Specialty Glass twice for repairs to my garage door, once three or four…read moreyears ago when the spring counterweight broke and today when my door opener mechanism failed. I left a message late last night after hours and they called at 7am this morning. By 8am my door was fixed and I was on my way to work. Very quick and polite service at very reasonable rates. I have no reservation about recommending them.

    From the owner: At Tupelo Door & Specialty, we specialize in high-quality garage door services and custom door…read moresolutions for residential and commercial properties. Whether you need a new garage door installation, opener repair, spring replacement, or a specialty door designed for a unique space, our experienced technicians are ready to deliver precision work and dependable service. We proudly service all major garage door brands and models, using durable materials and industry-leading tools to ensure lasting performance and safety. From routine maintenance to emergency repairs, we offer fast, reliable solutions—often with same-day service. What sets Tupelo Door & Specialty apart is our attention to detail, honest pricing, and commitment to customer satisfaction. We go beyond basic service by offering custom specialty doors tailored to your aesthetic and functional needs. Our goal is to combine quality craftsmanship with friendly, professional service that makes every project smooth and stress-free.

    OGD Overhead Garage Door

    OGD Overhead Garage Door

    1.0
    (1 review)

    Frustrating experience. Started out very well with the OGD tech, who was very friendly. He measured…read morefor my 2 doors & answered my questions. After that, salesperson contacted me to discuss options & pricing. I placed the order. Went downhill from there. While waiting for the doors to be made & installed, I scheduled 3 other related projects w/3 contractors, all of which needed to occur after the doors were installed. These were: installation of flashing, painting of garage walls, & resurfacing of garage floor. On the day of the scheduled door installation, apprx 20 mins before the appt, I got a text stating OGD would not come that day & they needed to reschedule. No phone call, just a text with no reason given. I called OGD who said the doors were damaged & they didn't know till just now - which means the doors were never inspected prior to installation day. I expressed my dissatisfaction with the lack of communication & told them I now had to push out & reschedule the other 3 contractors. OGD didn't own the problem & only said it wasn't their fault because it was a manufacturing issue. After the hassle of rescheduling the other 3 contractors, OGD cancelled a 2nd time, blaming the manufacturer. I contacted OGD requesting a discount since the other contractors charged me cancellation fees for rescheduling twice. It took multiple phone calls back & forth, but a discount was applied. The doors finally came in & were installed. Over the next week or so, the other 3 rescheduled contractors completed their delayed projects. I noticed that one of the doors began making a loud squealing noise when opening & closing. I also noticed that the inside of the other door had black marks that I hadn't previously noticed & that some of door material was coming away from the door. I contacted OGD. They sent their tech who tried unsuccessfully to remove the black marks. He pushed the shifting door material back in place. He said that 24 of the 28 panels should be replaced. The tech stated the reason for the shifting material was because these doors are not steel on both sides, only on the outside. He took photos of the black marks & the shifting material. (I knew that I ordered steel only on the outside, but the salesperson never advised that the inside of the door, not being steel, would be soft pliable material. I should've been advised of this by the salesperson before I chose the door type, but was not.) The tech said the reason for the squealing noise was that one of the door tracks was installed incorrectly. He moved the track to its correct position, but that necessitated painting touchups, so I had to schedule the painter to come back in, incurring an additional painting expense. I contacted OGD again. I expressed my dismay to my salesperson that I had never been advised that if the doors were not steel on the inside, the inside finish would be soft pliable material. Had I known this, I'd have ordered the upgraded doors with steel on the inside. I asked to speak with a mgr & was told that I must only speak to the salesperson & there was no one in mgmt that I could speak to. I also requested an additional discount for the black marks, & requested that OGD cover the additional painting touch up cost caused by the incorrect installation of the door track. I finally contacted a person in customer service who requested that I send him photos & the invoice for the painting touchups, & he'd check & get back to me in 24-48 hrs with reimbursement confirmation. I sent the requested photos & invoice. I did not hear back. I made multiple followup calls & left multiple messages with no replies. I finally got thru to a customer service person. She pulled up my account & said she saw that I kept calling OGD over & over. She said the person I spoke to was no longer with OGD, & that "there's a reason he's gone." I asked her why no one ever returned my calls after he was gone. She didn't have an answer. She said someone would get back to me by end of day. No one called. I finally got someone & was told that they would not honor what I'd been told their rep.

    From the owner: Since 2011, OGD Overhead Garage Door has been the local team Charlotte homeowners and businesses…read moretrust for garage door repair, installation, and replacement. Our technicians handle springs, tracks, rollers, panels, and openers, with emergency repair when you need it most. We bring superior attention to detail and clear communication from the first call to the finished job, treating your property like our own.

    Garage Door Express - garage_door_services - Updated August 2026

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