BEWARE CAROLINA GARAGE SERVICE! My older garage door was…read morerotten and after one of the springs broke, I decided it was time to replace the door and upgrade the curb appeal of my home. After interviewing 4 garage door companies, I selected Carolina Garage Service based on their price (3 of the 4 companies sold the same exact garage door) and seemingly stellar online reviews. This was even after the "estimator" blew off my initial appointment and the owner Spencer Kempton called to reschedule for the next morning. I ordered a 8'x7' Doorlink 431 insulated garage door with Stockton windows for the top panel and add decorative spear hardware. The techs were also to replace the existing track and spring but retain my newer opener for $950. I paid a 50% deposit via Cash App on Wednesday and the work was to commence on Thursday. On Thursday, the installers arrived at my house at 11:00 am and proceeded to start disassembly of my existing garage door. While we were going over the job, one of the installers remarked that if I wanted the "upgraded garage door rollers", they would install them for an additional $80. I pushed back since that wasn't what was discussed and, through my interactions with the other garage door installers, I learned that the "upgraded" rollers were the standard rollers that came with the door. At that moment, I should have thrown them off the property and called the cops. When they unloaded the new door, I noticed that it didn't appear to be the correct model (it was stamped 430, which is a non-insulated door) and did not have the insulation requested. After they called the owner Spencer Kempton, they said that he ordered the wrong parts but they would supply an insulation kit. Spencer would later say this was the fault of the distributor Southern Ideal Door. About an hour into the tear down, they asked to borrow tools to remove the existing door (another bad sign) and then about an hour after that, they left to retrieve different tracks and springs. Mind you, they removed my entire garage door and left the job site with my entire house and garage exposed. I ended up sitting on my front porch for the next hour while I waited for them to return; watching over my stuff. The techs eventually returned with different tracks - this time too short and attempted to install them anyway. After 3 panels were "up" and the track only partially installed, they started to wrap up, vowing to return the next morning to finish. With only 3 panels up, my garage was still open to the elements and potential thieves. After convincing them to screw in one of the old panels to the wall to provide some look of a garage door, they left. Friday morning came and so did the excuses as to why they weren't coming Friday - maybe Monday. They claimed that they needed "angle iron" from their distributor. Angle Iron (the metal bits that the garage motor and track are suspended by) is available at every hardware store for about $15 for 6'. At this point, figuring that it was highly likely that they would not show on Monday either, I messaged the owner Spencer Kempton and his installers telling them that they can pick up the door pieces left at my house on Monday, refund my $475 deposit via Cash App, and they were fired. A couple hours later, I spoke with the owner Spencer Kempton who proceeded to offer me a $75 discount, then offered to send someone else, and then another discount but no refund. He stated that the door could not be returned and that I could have someone else come and finish the job. I declined all offers as the installers took most of the door parts with them and this wasn't the door I had ordered anyway (it wasn't insulated). At some point our conversation, he also admitted that he is living in California, attempting to start another garage door company there and that his installers had not installed a garage door like this before. He was attempting to guide them via the phone but simply, they were incompetent. At this point, I have an incorrect partial garage door, the wrong sized track, not all of the parts, and have now hired another installer to start the entire job again for another $1000+. BEWARE Carolina Garage Service

Fantastic experience with Spencer and Carolina Garage. I…read morehad two new garage door openers installed the entire process was a breeze. Not only did the install go off without a hitch but he took the time to walk me through all of the features of my system. I have to say, it's just great to have a service call happen and go smoothly. Already planning replacing the doors when the budget allows and will be calling Spencer to do those as well.

Cody responded to our call for help in a professional and timely manner. Arrived promptly and…read morefound the problem quickly. He replaced our Garage Door Operator and Electronics at a very reasonable price and did the work, including clean up, professionally. We are pleased with the results and appreciate the opportunity to support local family owned businesses.

Jameson was here within 1 hour after receiving my call repaired damage to my motor unit done by an…read moreunqualified serviceman from another company that had been recommended to me. Jameson did repair and service professionally and was very personable. Would highly recommend him and Garage Door Pro 7/8/2025

Responded to my request and same day service with detailed pricing. Text me arrival time. Quick and…read morehonest competitive prices. All layout on his tablet. Text me the invoice with details after the job is finished. Wonderful experience will be referring to all my neighbors and friends for all future garage door needs. A+++

Awesome experience. Centanio responded quick with an…read moreestimate and showed up on time. Did a great job repairing door in no time. Final price was even lower than estimate, how often does that happen? Will definitely be using them in the future. Thanks

The spring on my garage door snapped one morning and Aladdin had it fixed within a few hours of me…read morecalling. Super friendly, excellent customer service and at a great price! I will be using them for all of my garage door needs.

i would rate them zero if i could. the owner is very nice but the pricing is exorbitant. we asked…read morethe service fee and thought they said $75---the service fee is $175. they did fix the problem, he was here for 10 minutes.....charge $175. will not use them again......

Will was recommended by a neighbor who only does and uses the best of everything. When I called…read moreWill, he was happy to provide an estimate by phone/text after seeing a picture of my issue. The two other garage door services would only provide on site quotes, which felt manipulative. SO, I went with Will Laney. He handled the situation like a boss, organized, informed, mindful. I do not have a price to compare but I am happy with what he did and my experience overall. Very responsive, informed and good listener. Great service. Ten Stars!

Will may be great with overhead doors, but unfortunately our experience with him as a general…read morehandyman was very disappointing. He started out strong on a few of our home projects, but by the time he got to our fence, it became extremely difficult to get him to finish the work. The fence was not installed properly, and it has already started to fall down. We paid him on time and trusted him with the job, but now we realize we wasted our money hiring him as a handyman. We would not recommend him for this type of work.

I broke my garage door and it wouldn't close. I called and Jimmy came out immediately. He fixed the…read moreproblem but he also gave the door a tuneup without me asking! He tweaked the springs, the rollers and the arm while he was here. And he was nice enough to change the light bulb. He didn't leave until the door was opening and closing more smoothly and a little more quietly. This is the second time I've used his services, and I will definitely be using him again. Don't let his gruff demeanor scare you off. He takes pride in his work and it shows.

On Thursday evening about 5:00 p.m., the springs on our garage door broke. I couldn't get the door…read moreto go up even after releasing the setting to open the door manually. When a different company didn't show up to help me by 10:00 p.m., I called A Plus Garage Doors. Jimmy answered. He said they were open 24 hours a day but only came out at night only if it was an emergency. I asked, "What is an emergency?" He said, "Are you trapped?" I said, "Yes, we are trapped and I need to get my husband to a radiation appointment in the morning." Jimmy came right then and got the door up so I could get my car out. I was able to take my husband for his radiation treatment on Friday morning. He didn't charge me extra for coming out during the night. Then Jimmy came back on Saturday morning and replaced the springs on my Wayne Dalton door with a conversion kit made especially for it. The 10 rollers needed to be changed, too. I told Jimmy, "Thank you. You are my garage door man from now on." I appreciate that he showed compassion for me and helped me in the middle of the night.

Honest service and fair pricing. Ubaldo Garage Doors clearly explained recommendations, repaired…read moreour broken spring quickly, and even tuned up the entire system at no extra charge. Highly recommend!

I have used Franscisco multiple times and recommended him to multiple friends and family with…read moreequally good results. He has always been responsive, thorough and made sure everything was completed correctly. He speaks excellent English and is very knowledgeable.

Came out quickly and fixed the spring on my garage door. He was very professional but did run…read morealmost 1 hour behind schedule. It was well worth the wait because it was done in less than 30 minutes. When he finished he also showed me how to keep it running smoothly and quietly. Best price in town and we would recommend his services.

Dennie was so professional and man, he got me out of a jam quick. He was very straightforward and…read moredidn't try to upsell me on unnecessary stuff. You could tell he was passionate about the job he was doing. Anytime I need garage door work done, I'm going here and nowhere else. Thanks, Dennie!