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    Garage Kings Delaware North

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    4 years ago

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    Trout Concrete

    Trout Concrete

    3.0
    (2 reviews)

    I can't say enough good things about Trout Concrete. I initially hired them to remove a poorly…read moreinstalled concrete patio, but after speaking with Joshua (the owner), I decided to go a step further and have a new pea gravel patio installed along with a step under the door. I also had some brick repairs done on my retaining wall and had the driveway seal coated. Every part of the project was done with care and precision. The work was impeccable--they even worked through Memorial Day to make sure everything was completed to my satisfaction. Joshua takes immense pride in his work and it shows. He thoughtfully assessed what needed to be done and consistently went above and beyond to ensure the results not only met, but exceeded my expectations. After a previous bad experience and almost being scammed by another so-called "contractor," I was understandably cautious. I asked a lot of questions--so many that I even annoyed myself! But Joshua answered each one with patience, professionalism, and kindness. His passion for his work is obvious, and it gave me so much peace of mind knowing I was in good hands. If you're looking for a contractor who delivers high-quality results, values your satisfaction, and truly takes pride in their craft, look no further than Trout Concrete. Don't hesitate--they are prompt, thorough, and genuinely committed to doing the job right. I absolutely plan to work with Joshua and Trout Concrete again. Next up: repointing my steps and possibly creating a new path in the yard!

    Josh was rude to him at times he did not finish up some of the things that I paid him to do and was…read morevery rude at the end. He told me that he could not spend much more time on my job. It was supposed to take 2 weeks. It took him 3 months. I would not recommend him. I don't think he's ready to start his business yet. The one loyal worker that worked with him. Martise was very nice. Josh was rude to him at times mortise work very hard. Josh would go off for hours saying that he was getting supplies and would come back. Hours later, only to sit down to get on his phone. Some of the work he did. I was happy with at first but towards the end, he got sloppy things that I asked them to do. He wanted to do his way, and that's what the customer wanted. I paid him a lot of money, never late when he asked for money, he said in his contract. He wanted the money when jot was completed. When he got money before the job was completed. And I'm still not happy. I tried to be patient with him. Knowing that things do come up things do happen, but he took advantage of my kindness. He left electrical wires exposed in the rain and told me that it would be okay, really. The amount of money that I paid him. I should have been satisfied. I think not.

    Floor Concepts

    Floor Concepts

    3.8
    (5 reviews)

    I went with Floor Concepts because they came highly recommended, but unfortunately I did not have a…read moregood experience with them. The flooring itself came in quickly and the install was scheduled. We took a vacation day from work for the installation, only to receive a text from Karly the day before saying they needed to reschedule with no explanation or apology for the late notice. Once the carpet was removed, we were told a subfloor needed to be installed. The subfloor was installed. We rescheduled the install. We specifically scheduled the install for 1:00 PM because we had earlier commitments.  The installers arrived early and immediately complained that they had been "sitting around all morning doing nothing" and asked why we didn't call for them to come sooner. There was a full unopened box and another half open box of flooring left over. While cabinets were going to be installed in part of the area, that information apparently was not relayed to Karly. However, even accounting for the cabinet area, there was clearly still too much flooring left over for such a small space. When I called Floor Concepts to see if we could return the unopen box Karly was extremely rude and insisted she personally measured everything correctly. (even though she missed the kitchen floor being higher than the room we were renovating) Talked to Sean and got nowhere with him. I later went into the store to show them a picture that the installers reused the old transition instead of installing a matching new transition. It looks terrible. Once again, Karly was extremely rude and blamed us, saying we must have installed the wrong thickness of the subfloor. That was not true. The subfloor height matched the powder room floor, which was also being replaced. Karly had personally measured the space and it was obvious even before the carpet was removed -- that the kitchen floor sat higher than the flooring being installed. I called and spoke with Sean and once again got no where with him. He told me there was nothing he could do other than offer to sell me a custom transition piece for another $200-$300. Seriously, for a 2.5' piece of wood? Shouldn't that be included in the price? At that point, I was completely done dealing with Karly's attitude and Sean's unwillingness to help with anything. While the flooring itself looks nice, except for the transition that doesn't match the customer service, communication, scheduling issues, and unwillingness to take responsibility made this a very disappointing experience overall.  I did not feel like a valued customer.  There are plenty of other places to choose from for our next flooring project.

    Billy is a great facilitator for the business and the installation for both hardwoods and carpet…read morewas friendly, seamless and professional. Great, local Delaware business.

    Garage Kings Delaware North - flooring - Updated August 2026

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