They claim to have same day service...in by 9 out by 5. It's not true…read more I drove over there to have 6 shirts dry cleaned and was told it would take 2 days. Also, the shop is filthy.

Shirt came back with a big brown water stain on it, which was not there when it was sent in. Went…read moreback and showed it to them looking for resolution, but not angry, but walked out angry because of the attitude. The guy kept repeating how he couldn't trust what I was saying like it was a he said/she said between me and the actual company doing the cleaning. 1) Your business is the front facing establishment I am doing business with - this is your responsibility. 2) he sent it back for free, which I was fine with - why the attitude? He made me mad, but it was unnecessary given we had a next step. When I went back to get it, it was almost all out, and he said he would send it back again, but again, it was the attitude. "This is the last time I will send it back for free" like it was my fault it happened - and at that point I'd already made up my mind I wasn't coming back regardless because of how he treats his customers. My husband went to pick up the shirt (it was his) and it was actually all out, but they started telling him how the stain wasn't pointed out the first time and he said that's because it wasn't there when it was brought here. They argued with him saying it was red sauce (no, it wasn't) and then another guy from the back came out swearing at him telling him he was a scam artist. We had arrived at a pretty easy solution, but they upped the tension each time to really piss us off with their attitude. Just be more customer focused!!

I want everyone to know how amazing this place is. Greta, who worked on my suit, did a fabulous…read morejob. This suit was incredibly special to me because she incorporated pieces from the dress my mom wore at my wedding into the design. My mom passed away a few years ago, so this was my way of honoring her and keeping a part of her close to me. The outcome was so beautiful that I became emotional the first time I tried it on. I want to sincerely thank Greta for the wonderful workI I walked out with a suit that means the world to me, and I couldn't be happier.

While I always want to support my community as someone I was shocked at the pricing for a simple…read morehem and taking in of a pair of pants. I had heard such great things about this place. I know they have to keep their doors open. I just was truly shocked. I am also just not satisfied with the end product? And yes I could have asked for adjustments but I did not have time. These items were needed for an event. I also looked online and it said 3 weeks would be a sufficient amount of time to have what I needed done. And I felt like I was treated pretty coldly when I first came in when I told them I needed the item by a certain date. Told I was "cutting it close". I don't know. Again I really do understand and I'm glad this place exists. I just will not be returning. Especially for smaller Items.

We've been going to Melisa Mahof's for the past 5+ years and can always count on their team for…read morequality work! Great value for the cost and speedy turnaround times for everything from standard dry cleaning to tailoring a new suit.

One of the best in the business. Melisa has altered four pairs of my trousers to the perfect…read morelength, taper and cuff... every time without fail. She listened intently and double checked I was happy with everything before I left. She's also incredibly friendly and the quality of work for the value/cost makes me go back again and again. I cannot recommend her enough. She's the best.

High quality tailoring and a very friendly owner, this is where we go for all of our tailoring…read moreneeds.

I want to start off with that I didn't end up getting my coat tailored here, and I am sure they…read morewould do an amazing job if I had. This review is more about pricing as transparency. I went in with a wool trench coat that needed a hem, taken in at the waist, and sleeves shortened. She said $150 just for the shoulders to be done, $150 for the hem, and total would be about $500. I had forgotten the price of what the hem was so I asked again, and she changed her mind and she said $200 just for a hem... she changed it from $150 to $200. The coat itself was $270, and it as quoted $500. So I left. I went to another tailor with excellent reviews and she quoted me $80 for all 3 things. Again, I'm sure they would do an amazing job, but I did not like how I was being scammed and this deterred me from ever going back or recommending them to anyone.

I first found Fit N Stitches through a Google search in 2007, and I've been a loyal customer ever…read moresince! My relationship with Nadia and her team began when I needed alterations for a bridesmaid dress on a very tight timeline. After contacting several places, she was the only one able to accommodate my request before the wedding. Over the years, I've trusted Nadia with simple and complicated pieces: formal attire, work wear, and even everyday clothing. She is equally skilled at taking garments in or letting them out while maintaining a flawless fit. What I love about Nadia and what sets her apart from others, is her creativity and problem-solving ability! She always finds a way to make it work. We often brainstorm ideas together to improve the fit, update a design, or even transform a garment into something more unique. Her attention to detail is exceptional, and the finished product always looks as though it was originally designed that way. At this point, Nadia is the only tailor I trust to alter my clothing -- I often joke that she's my personal fashion designer! If you're looking for a talented, experienced tailor who is dedicated to delivering a perfect garment, I highly recommend Fit N Stitches. The seaming, craftsmanship, and overall quality are consistently outstanding. Added bonus: the store phone number uses text for easy communication

Wonderful small store with very kind and talented staff. They were able to assist with a wedding…read moredress in a reasonable time frame unlike the other, larger stores and with some dress alterations. The workmanship was beautiful. BONUS, it is east of the busy Wicker Park blocks so each time I have gone there has been plenty of parking.

I brought my dress for a vow renewal last minute for alterations and they were very helpful and…read moreaccommodating for my needs. They did the alterations quickly and beautifully. I will definitely use them again for these services.

This team quite literally saved the day. I bought the most beautiful beaded mini dress from Europe…read morefor my wedding reception -- but it needed a little extra room in the hips (the "hippy girl" struggle is real). On short notice, they made it happen flawlessly. They let the dress out just enough to keep the pattern intact and even created an alternative bow attachment that made dancing easier. The turnaround time? About 3-4 hours. The craftsmanship? Perfect. Their pricing was fair, the service kind and professional, and they were calm under pressure -- which is all you want when you're a bride. Worth every mile of the drive from the South Loop.

My daughter was quoted $6-$700 to clean her wedding dress and veil. She dropped it off and paid a…read moredeposit. I picked it up for her and was charged an addl $500 so the total charge came to over $1100!!! This is a scam. Do not go here! Beware!!

The absolute best alterations in the city. He is a MAGICIAN and has done wedding attire, difficult…read moredresses, and various items for my entire family.