This company doesn't even deserve a star rating nor should be able to continue to operate. This specific branch has inexperienced HR who has constant errors with payroll they have no clue how to operate a professional security company as they lack the understanding of the roles of a supervisor and a guard, they allowed sexual misconduct, I had to encourage them to reopen an investigation involving my supervisor (field support supervisor) and another guard. They don't train on the supervisor tier setting us up for failure so I used my prior retail supervision and security knowledge/skills, they hire just anyone to fill in at sites not allowing supervisors to interview to filter, they reject disciplinary out of fear of losing guards, the generalist for HR is a huge Karen when she calls for anything it's in a condescending tone and gaslighting is a regular thing, they're professional scam artists.
Prior/After Activities | Upon Taking Command as Site Supervisor
Conditions Prior:
*Office was unfit to operate (mounts of trash, clutter, no organization) 3 Day Clean.
*Forms were created incomplete fashion.
*Desks/Computers were unorganized, files not labeled.
*Voicemail/Directory wasn't setup professionally.
*Posts didn't have a complete Employee Handbook nor Post Orders.
*No safety/communication board.
*Offices weren't clean.
*Drug test/fingerprints cards not available.
*Uniforms not available.
*No traffic enforcement equipment.
*Officers we're not trained professionally.
*Major disciplinary issues (Multiple).
Conditions After:
*Cleaned and organized offices to professional standard.
*Professionally setup a voicemail/phone directory.
*Redesigned forms to a professional standard.
*Thoroughly checked and labelled files.
*Printed handbooks for guards.
*Created a safety/communication board.
*Called HR to send drug tests/fingerprint kits along with uniforms.
*Purchased traffic enforcement equipment (traffic vests, batons, and slow/stop paddle).
*Guards professionally trained (on going progress).
*Created an awarding system to show appreciation of the guards. (Guard of the Month & Year).
*Disciplinary issues (lowered).
Substituted at Other Site:
*Office was unfit to operate (mounts of trash, clutter, no organization). 2 day clean.
*Desks/Computers were unorganized, files not labeled.
*Office wasn't clean.
Notes:
*HR has been the worse I have ever worked with in my 27yrs, topping every field of service I have been in.
*Initially was going to resign after a couple of months due to the legal risk and headache of HR, but was begged not to and given a believable story "we're under new leadership".
*Terminated for consulting HR on legal matters and being a stern supervisor, not serving to their wants.
*Regularly threatened with termination.
*Told I wouldn't be paid my last paycheck and was given a gaslit lecture of how terrible I am; I thought I was on the phone with a toddler.
*Receive no stop harassing phone calls and emails.
***Please don't hire and especially don't work for this branch. Find a professional security company as the headache isn't worth it.*** read more
