We moved my mom to Global Pointe after The Kenwood asked my mom to leave due to her cognitive…read moredecline. I chose Global Pointe for the close location to my home as well as the seemingly positive staff and beautiful facility. She moved in Dec 2023 and 3 months later she fell and broke her hip and I moved her out. The memory care staff was not very kind or helpful. They promised my mom would be bathed as she never was at The Kenwood. They did not keep their promise. I don't think her room was cleaned much and I would come and clean her floors. Her bathroom was not cleaned often either. I had to tell staff to do her laundry as it was very stinky and full. Luckily my mom could take care of herself, but needed help and she did not get consistent help. I came almost every day to check on her as the memory care was not very large and she had a huge breakdown when she found out she was locked in, which they charged us extra money as she caused an issue for them. The staff is not trained in dementia and was frequently on their phones and not seemingly interacting much with the elderly clients. Two months after my mom moved in I met with Steve Hoppe, the nursing director, and had some concerns I brought up with my mom and he pretty much ignored them. The food was not really balanced and Sunday the kitchen was closed and they received boxed lunches and dinners. I really regret moving her there as she fell and broke her hip before dinner one night and only one staff person noticed she was not at dinner and went looking for her. She was in pain in her room. The room was cleaned up when I went to her room after she was admitted to the hospital and no accounting of what happened was had. The staff had no idea how it happened and came up with lame excuses. There are no video monitors and no accounting for staff. When someone falls and breaks their hip they are given about a year to live. My mom spent two weeks in the hospital and only the wonderful activities person came to visit. I highly recommend the activity staff there. The director, head of nursing, etc. no one called or seemed to care and when I moved my mom's things out I was kind of ignored. It seems they are barely getting by with staffing. My mom was sometimes fearful there and would call me with recounting of being afraid of staff. One of the nursing staff just stood in my mom's room looking at her when she fell and broke her hip. I would not recommend their memory care as now my mom has good care in another facility finally, but breaking her hip compromised her and she has declined a lot since then and is not in a wheelchair and cannot walk.

it is the biggest regret of my life that I chose Global Point Memory care for my Mom. She was there…read morefor 8 months. She frequently did nor receive basic morning and evening cares and slept in the same clothes for up to three days. Staff rarely interact with residents outside of directions and water is served inconsistently at meals- sometimes multiple meals in a day will not have water. In the last two months Mom was there her sheets were washed once ( she had different sets of sheets with distinct patterns) and had three showers. It is a beautiful facility with cold staff and uncaring administration. There is no monitoring of personal cares. They had a 10% cost of living increase which in their letter informing of the increase linked it the 8 percent increase in social security. They also notified families of significant increases in service costs and several new levels of care which resulted in their highest level of care increasing by almost 4,000 a month without providing definitions of the new levels of service,

Office experience:…read more The front desk operator will hang up on you if she does not want to do a task that is not to her liking...

Both our parents were residents of the transitional care/rehab unit at various times over a few…read moreyear period (2021,2024)If you are considering care here please be cautious. We moved both our parents out of the facility due to our concerns for their safety and wellbeing. We raised concerns multiple times with several levels of leadership and did not see any significant change in care. We were assured that improvement was/is occurring but we did not see the fruit of these apparent efforts. We have concern for others seeking care. Be aware that a care facility can meet state assessment benchmarks but still provide substandard care on a day to day basis. We found this to be true here. The other negative reviews we read totally line up with our experience. Our loved ones deserve better.

Our family is forever grateful to The Glenn Hopkins for the wonderful care, love and support shown…read moreto our Dad and family. When our Dad made the difficult decision to sell his condo and move to a Senior Living location, we visited multiple Senior Living homes but kept returning to The Glenn Hopkins. Scott and the wonderful Marketing Team were very patient, allowing us to visit multiple times as they understood this was a major decision for our Dad and family. Dad chose The Glenn because it felt like home and we knew he would be cared for very well. Dad spent the first five months in The Towers. He was so happy with his one bedroom w/den and couldn't get over the fact that he was being served meals in a dining room with white linen tablecloths. It felt like he was dining out every day. In June, Dad had to move to The Terraces Assisted Living where he lived for the next 10 months. Sandra, Julie, and Jen were so fantastic and accommodating as he required many schedule changes based on his changing health. Dad formed many friendships with the other residents during his time at The Glenn. They looked out for each other and we are thankful for his wonderful neighbors. He also made many friendships with the staff who cared for him. It takes very special people to do all that the nurses and aides do every day and to do it with love and patience. Dad made the choice that if something happened he did not want to go to the hospital. Instead, after suffering a stroke, he spent his final days in his home being cared for by the people who knew him and cared about him. Our family is OVERWHELMED by the love and support that was shown to our Dad and us during his final days, and the days that followed as we planned his service and moved his belongings out of his apartment. It was a steady stream of staff and neighbors who came to show their love for him and say goodbye. The staff also provided so much comfort and support to our family each day. They shared stories of their family members, gave us lots of hugs, and told us "we cared for your Dad how we would want our Dad to be treated". It was very touching when some of the staff took their personal time and came to the funeral service. The Glenn was an extension of our family and we knew Dad was loved and received exceptional care every day. Dad frequently said "God brought me to The Glenn". We are thankful this is where he lived and thankful to everyone who touched his and our family's lives. We would highly recommend The Glenn Hopkins to anyone looking for a Senior, Assisted Living or Memory Care home. Family of Al Carlson

I heartily agree that The Glenn Hopkins is a wonderful place to live. My reasons may be a bit…read moredifferent from most others, however. Two years ago I decided I wanted to live closer to my children and to downtown Minneapolis, so I sold my town home in Elk River. I no longer wanted to own real estate, thought about finding an apartment, but I'm 84 and knew I'd need services at some point even though I don't now. I have 8 children and the thought of their trying to decide "what to do with Mother" made me feel I should be the one to decide. I shopped around a lot and found the Glenn by far the most appealing senior residence. I still don't NEED any of their services, but I use the shuttle a lot, have learned to navigate the Metro buses and can get around so easily that I sold my car six months ago. What pleases me most is 1) the opportunity to volunteer here as much or little as I wish, 2) the ability to be as social (or not) as I like and to my great surprise 3) the wooded surroundings and splendidly maintain grounds. I like to walk and never tire of this area. And don't get me started on the city of Hopkins! It puts Elk River to shame, with many good restaurants, a movie theater, an art center with concerts and events for all ages, a grocery store, hardware store, drug store that delivers, specialty shops and a half dozen antique shops as well as a branch of the Hennepin Library system. (We have a fine library in our own building, too, with quarterly deliveries of books from the Hennepin system as well as hundreds of books that have been donated to us.) I am Catholic and was delighted to find a "church home" here. Last of all (perhaps it should be first) the entire staff is not only competent but very, very kind. Every one I've met will go many extra miles to be helpful.

can't wait to take my son out of this place. They welcome you with open arms and then once they get…read moreyou in there, they change all the rules everything that we signed up for they took away from him half the staff shows up late half the staff doesn't show up they took away my son's private help and I would give that a thumbs down and removing him ASAP. also, my granddaughter got bit by a bat inside the home yes Evergreen a bat

Reviews Evergreen Homes…read more Google review summary 5 4 3 2 1 4.0 (4) Reviews Sort by Most relevant Newest Highest Lowest SKP 2 reviews No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ... More Patty Bradley 4 reviews 2 weeks ago New well, isn't it beautiful on the outside, but on the inside it's another story. My son went to this home and they promised him the moon, and then just a few weeks into it ,They pretty much took away everything they promised. I wouldn't ... More Luke Jenkins Local Guide·64 reviews·11 photos 7 months ago Beautiful Homes! MATT BROWER 10 reviews 11 months ago Sarah Hallmark-Brower 6 reviews·12 photos 11 months ago This is hands down, one of the best care homes in the Twin Cities. Eunie, the owner, is one of the most respected nurses in the Twin Cities and she goes above and beyond for her clients like no other. Also, she owns the homes with a Dr who can round right in the home. There is almost nothing that Eunie cannot do. 3 Reviews Evergreen Homes Google review summary 5 4 3 2 1 4.0 (4) Reviews Sort by Most relevant Newest Highest Lowest SKP 2 reviews No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ... More Patty Bradley 4 reviews 2 weeks ago New well, isn't it beautiful on the outside, but on the inside it's another story. My son went to this home and they promised him the moon, and then just a few weeks into it ,They pretty much took away everything they promised. I wouldn't ... More Sarah Hallmark-Brower 6 reviews·12 photos 11 months ago This is hands down, one of the best care homes in the Twin Cities. Eunie, the owner, is one of the most respected nurses in the Twin Cities and she goes above and beyond for her clients like no other. Also, she owns the homes with a Dr who can round right in the home. There is almost nothing that Eunie cannot do. 3 Luke Jenkins Local Guide·64 reviews·11 photos 7 months ago Beautiful Homes! SKP 2 reviews 2 minutes ago New No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ever had! They should be shut down for the horrible, terrible things they did and the lies they made up. Thank God everyone realized and saw what they were doing and my mom is safe and out of there and I see her every single day. They purposely kept me from my mom. They are cruel, heartless, and I wonder how they sleep at night. There are a few nice staff, but most are 2-faced and lie. My mom is no longer being held hostage in their homes. I could give you graphic details and pictures but it's not worth it. They are not worth my time. Thank God everyone saw through the lies and got my mom out safely. Their doctor is worthless and doesn't have a clue how to do his job. Seriously, keep your loved one far away from this company. In the house my mom was in one resident died, then another one died shortly after, then my mom rushed to the ER. I started to fear something fishy was going on. The RN has zero personality and gives you zero confidence in her abilities. I could go on and on but I have said enough. Beware: If you report them to MDH or MAARC, the President will keep you from your family member. I am thankful for Ulissa, Ace, Ann, and Brooklyn. I certainly hope the 4 of you move on to a more reputable company and realize the terrible company you work for. It's a cult-like facility and actually scary. It's an absolute shit show. So glad my mom escaped their cult-like prison safely. They actually told me that Red Robin would be her home permanently. Then they pulled a stunt saying it would be shut down and moved her to the more expensive house to steal her money. The other house never shut down and the other 2 residents my mom lived with still live there. They wanted my mom's money. Thank you to the Guardian and the Ombudsman. You saw their true colors. My mom is free and safe and I get to love on her non-stop. The staff at her new facility are amazing and so understanding and loving. Night and Day Difference! Stay away please!

As a physician and a daughter, it is my honor and privilege to recommend Spirit Care Homes…read moreenthusiastically and without reservation. My father lived in a large assisted living facility for almost two years. As his neurologic disease progressed, that facility was unable to meet his care needs. We were incredibly lucky to find Spirit Care for the final several months of his life. The loving and sensitive staff made my father and our entire family feel at home and cared for. They went above and beyond to ensure that during his time at Spirit Care my father felt welcomed, safe, loved, and confident that his needs would always addressed. Unique to Spirit Care is the consistent and skilled caregiving team. At Spirit Care, the staff are respected and appreciated, which attracts and retains highly qualified, long term caregivers (we had experienced frequent turnover of staff at the larger facility). The owners and staff at Spirit Care constantly checked in with my father, our family, and his hospice team to ensure that he was getting the best care possible, always promoting his autonomy and quality of life. The state of the art monitoring technologies utilized at Spirit Care ensure the residents' safety and optimal health. Spirit Care worked with us to creatively adapt my father's care plan as his condition changed and they always advocated for us. Spirit Care's excellent program allowed me to let go of the role of care manager (because absolutely nothing fell through the cracks) so that I could just be a daughter again. In his final days, Ilitch, Ria, Tammy, and the entire staff enveloped us with love and support so we could focus on my father's comfort. In fact, they continued caring for our family even after my father had passed away with incredibly generous actions that allowed us to focus on grieving. I absolutely recommend Spirit Care Homes to any family looking for a caregiving home for their loved one. I will be forever grateful to Spirit Care for the role they played in the final months of my father's life. This is a top notch facility that I fully and wholeheartedly recommend and endorse both as a physician and a family member.

From the owner: A trusted home that offers more than just assistance—it's where lifelong memories continue to be…read moremade.

My mom entered Heritage in September, 2022. Lynn helped with so much of the transition to…read moreHeritage. When you enter heritage you might think you are entering grandmas house. Lace curtains, flowered carpet all add to the charm. Mom's room was nice size. We were able to add our personal touches. Big window. The staff has been there for a long time. Everyone we met was kind, caring and concerned. We knew mom was in good hands. When something happened, the nursing staff reached out to let us know. We always felt like we were well informed. Lynn also helped provide resources for funding and financing. We really appreciate everyone. Mom passed away in December, 2022.

This community is beautiful and clean. Much more impressive than many others at this price point…read more The people at the front desk are always more than helpful and go above and beyond with the residents and visitors.

If you want to deal with wonderful people and get top-notch results, then Snap Print in Hopkins is…read morethe place for you. Joe, Nikkole and William have been fantastic to work with. The crew behind the presses who I haven't met are unsung heroeos. Turn-around is lightening fast and the prices are great. It's a shame I can't give Sna[p Print more than five stars. - Peter / Popco

I can't say enough kind words for Snap Print and how they took care of us with incredible grace and…read moreflexibility. Great value and service! And so fast!