I'm late doing this review cause last summer 2025 after the 3rd appt with Jason, I had to deal with…read moreprostate cancer reoccurrence which I just recently finished, and thought I'd post my review. I chose Jason to help me with getting a new unit cause I thought he was good at doing this. I met Jason the previous summer 2024 for a haircut while I was in town visiting friends. Later after a bad experience with a hairstylist in SC and GA, I reached out to Jason early 2025 about my situation, and he said these bad experiences happen in the industry where the hair stylist takes advantage of their customers, but ASSURED me I wouldn't have that problem with him. That he'd been cutting hair for 30 plus years. So I saw Jason about a new unit on 04-16-25. It was a 1000 mile RT drive from me. From what I gathered in my conversations with Jason, he's mostly a hairdresser, wigmaster with theatrical work, but occasionally helps customers to order units at a discount, and cuts them in for the customer, supposingly for a savings. During the initial consult with Jason on 04-16-25 (costing me $70) he helped me order the unit from the manufacturer which cost me $360 for the unit. When I received the unit, I went back to Jason 07-17-25 for the cut in. He said normally a cut in takes 2-3 hrs, but he spent over 11 hrs doing my cut in over 2 days. When it was all said and done, JASON CUT THE UNIT TOO SHORT IN THE BACK, thus it couldn't be used. Needless to say I was very disappointed that he screwed up my unit....and also being that I drove 1,000 miles RT for the appt. At the end of the 07-17-25 appt, Jason ordered another unit because of his mistake and he paid for the new unit. I told him I'd be back in Knoxville 09-17-25 and needed the new unit by then. I soon found out from the manufacturer that the order would need a rush payment of $49 (which I had to pay) so it would be there in time...didn't think that should be my expense. I drove to Knoxville for the appt on 09-17-25, and Jason spend around 12 plus hrs cutting in the 2nd new unit over a 2 day period. When he finally finished with my cut in 09-19-25, it was around 6:45pm we were the last people in the building. His shop had poor lighting and I really couldn't tell how it looked. So I paid him the $100 for the cut in and told him I'd look at it when I got home where I had plenty of light. That's when I realized the color of the unit DIDN'T MATCH MY HAIR, and there was a grey line where the unit met my hair. I couldn't believe Jason screwed up my unit ONCE again. I sent him several texts about my unit not being right and he never responded. I contested the $100 charge with Chase Visa and after a month they reversed the charge. But I was still out of pocket $479, $70 for initial consult, $360 my cost for the initial unit and the $49 rush fee. All I can say is BE VERY CAUTIOUS about having Jason cut in a new unit for you. I noticed that the service I received, a cut in on a mens hairpiece isn't listed on their services they do. Perhaps the reason I had the issue with my hair piece cut in. It may work out just fine for you, who knows. Apparently he doesn't do many of these cut ins, hence the 10 plus hours to do a normal 2 1/2 hr cut in.

I was referred to Susan after getting a bad cut at a different shop in town. She is a great…read morelistener and communicator and she did an outstanding job. I have returned many times now and have been extremely happy with her work. I very highly and enthusiastically recommend.

I have never seen more rude behavior to my sister who was asking for help and we were treated like…read morewe were a waste of her time. She was not interested in selling anything or helping a person losing their hair soon. Will definitely not recommend her. Her website advertises leaving feeling like royalty and that is false and so is the trimming and styling. Don't know how she can stay in business the way she treats people.

We have had a great experience at the Wig Palace. Gerri Cline, the owner know her businesses well…read moreand friendly. With her help my friend were able to find the perfect looking wig in 10 minuets. She said she can also do trim and adjust wig as we need it. Cons: Whole store smell like perfume.

Bonnie has a small group of clients and I'm grateful to be one. She's been so willing to look at my…read morephotos to recreate the hair style I'm going for and is very patient with this process. She does a great job with color and includes by brows when I get my color done. I never feel rushed when I have my appointment. Another nice thing about these small studios is the privacy. It's a great set up.

Was on vacation in Pigeon Forge 2 weeks ago and had been contemplating a hair topper since my hair…read morewas thinning so much in front. Checked Google and found Claudia's was really close. So I called and set up an appointment. She was so helpful letting me first try some wigs to see if I might want to go that route. But once she brought out the hair topper and matched it to my own hair, I was sold. So thankful it was in my price range. I have been loving my new hair. So easy to put on and it has given me more confidence to be out in public. Thank you Claudia!

Claudia was heaven sent for me this afternoon. She was so patient and kind as I was trying to make…read moreup my mind on exactly what I really wanted. Her experience was so valuable and comforting to me. She has plenty of inventory to choose from with so many options available. I honestly feel I got my money's worth and more. I'll never go to a different shop: I've found my place and my person. Thank you Claudia!!

I picked out the product I wanted. Guy went in back to get it. Showed me that it was same color. I…read moredid not touch it. Paid almost $300. Got home and realized it was totally different from the one I picked out. It was stiff and wiry, unlike the showroom model, which was soft and smooth. Then he wouldn't take it back, let me exchange or anything. I won't be back!

This Oasis is not your average beauty supply that's usually owned by people of Asian dissent. You…read moreare not followed around like you're going to steal anything and you are welcome as soon as you enter. In the midst of very few quality beauty supply stores in the area, this store provides selection and variety for all your hair needs. There is very special emphasis for those with kinky, curly, and coily hair. They have everything from make up to hear appliances to your usual shampoos and conditioners. They also have extensions, wigs and a majority of your hair care needs. The store is excessively clean and organized. All the prices are clear and upfront and very easy to see and there's always someone willing and able to help you.I am extremely impressed with their customer service and labeling and brand management because you can clearly and easily go to the section you mean get what she needs and continue your day. There's no hunting around for hours trying to find something without help. I totally recommend this place and I will be back again and again. This is it my first visit here and it won't be my last.