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    Gardner Arsenal

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    3 years ago

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    Brian G.

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    Mid Star Firearms - Let's go Brandon!

    Mid Star Firearms

    4.0(16 reviews)
    13.3 mi

    I just left Mid Star arms for the last time. I felt so disrespected. I won a 9 mm carbine there in…read morea raffle while back and I've never shot it because I have several already. I went in to see if I could simply trade it in towards something that I wanted. I would've gladly taken almost any offer and made up the balance on a new gun. The store was completely empty, and a young man walked out and said "can I help you" and proceeded to walk over to a computer and start typing at it and I asked him are you in the middle of something, are you helping me? It was so awkward...I said, I'd like to trade in a new unfired gun that I won here in a raffle and put it towards purchasing something here that I'd actually like to own. He told me "that gun was most likely donated by our vendor and we have no interest in buying it back". I said to him so that's it. We're done here? He responded back "yes". I said "would you like to check with the owner before you just dismiss me? "He said "I'm the manager and I make the decisions" His tone was so dismissive and I felt so disrespected. Given that it was a holiday week and a Friday and the store was completely empty and the selection of guns was so sparse. I can't help but think that MidStar arms isn't doing that great. I worked in Customer Service for almost 4 decades, and this manager was very dismissive and disrespectful. I completely realize it's my decision to no longer give them any of my business because there are just way too many local gun shops that treat their customers with more respect. Definitely not a strong move to make your customers feel so unimportant. I personally will make sure to tell all my friends to please bring their business elsewhere.

    Nice staff inside and a good experience. They had a special LGB event today and I gave my email to…read moreget special alerts and discounts and got a LGB t shirt for free!

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    Mid Star Firearms - Front of Store

    Front of Store

    Mid Star Firearms
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    Gardner Arsenal - guns_and_ammo - Updated June 2026

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