I had my husband drop off a bag of clothes to be cleaned on July 28. They told him it would be…read moreready the following Friday. he went to pick them Up that day, and was told they weren't ready yet. He went ahead and paid since he was there. He checked back Monday and they didn't have them yet, yesterday they were closed, today they tell him there is "no record" of the transaction in their "system." That was half my wardrobe, most of my work clothes. I had two suits in there that had designer labels on them, but the real reason I'm so upset is because both of them are gifts. One of the dresses in there was a gift from my husband, one was my "concert dress." ( I teach music). I think they saw the nice designer clothes and someone yeeted them, and now they're trying to say he already picked them up because he paid for them. Do not go here. If anything changes in the near future I'll update, unless and until they get my clothes back to me, im going to blow them up on every site I possibly can. they send it out to another location, and I'm Thinking I'll find out which one and go park my big azz there until they produce my stuff.

Website and yelp states same day cleaning. Showed up on a Monday and was told me that "fluff and…read morefold" was a 3 day process. Said same day is for pressing suits only. Very disappointed. I'm sure it's awesome if you just want one suit pressed. Don't come if you just want to drop off laundry.

So glad we found this place while on vacation. The guy that was there running the place was super…read morehelpful showing us how to use the equipment considering I have never used a laundry mat in my life. I even saw him help an older person seal their clothes in bags and carry out them out to thier car. It was clean, lots of room to fold your clothes. It was a busy Sunday when we were there. Parking was a little tricky but no problem finding a empty washer/dryer. There were travel baskets in there for moving your clothes from place to place and the people in there also doing their clothes were friendly. Nice safe place to take care of your laundry business. Thankfully I brought some detergent. I didn't see a place to buy some if you don't have it but that doesn't mean it wasn't available to buy.

I went to The Laundry Rack in fairmont wv and put My Money in the machine. However, this machine…read moredid not work. It has stopped. I had to put more money in the machine again it stopped. I called the manager. She said that she would look into refund my money. I called a second time because it had stopped again. They was supposed to refund my money. Called four times in the next two weeks finally got the owner. He said that he had refunded me $35 when he had only refunded me 19.75. The machine says one price but then they charge you another price a higher price. I don't suggest anyone go there. I will never go there again. They're bad for business. The machines don't work. They take your money and don't be refunded. Then they lie to you when you call them. I give them a -4 out of 10.

Have used it when washer is down. Machines work, pretty clean store as well. I recommend.read more

Me and my little beautiful lady been using this location for going on two years now,Never had no…read moreproblems with the machines,there's lots of machines so your guaranteed to start your washing soon as you arrive,Large space,Nothing but good experience's!

I dropped off a pair of shorts to have a new zipper put in them on August 25th. I was told and the…read moreclaim check states they would be ready September 18th. My husband went to pick them up and was told they weren't ready. I go today, October 4th to pick them up and they still are not ready. I asked for them to be returned and I would take them elsewhere to be fixed. The best recommendation I can give is do not waste your time on this place of business.....go elsewhere. Lesson learned.....never again.

I travel a lot for work and have to use laundry services in area this was slowest place I have ever…read moreused and they lost about half the cloths I dropped off for laundry services.