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    Garfield Dental Group

    5.0 (1 review)
    Closed Closed

    Services - Garfield Dental Group

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Garfield Dental Group Photos

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    2 years ago

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    Cherry Bay Dental - Teeth Whitening

    Cherry Bay Dental

    5.0(2 reviews)
    1.1 mi

    I'm a summer resident in Glen Arbor and I had the unfortunate experience of having one of my front…read moreveneers pop off on the 4th of July! I was panic stricken because I didn't have a local dentist that would try and squeeze me in to reattach it. Even worse, I was leaving in a few days for my daughter's graduation in London!! I started frantically calling dentists I found on the internet. No one was able/willing to fit me in even after I explained what a terrible predicament I was in. When I finally called Green Bay Dental I knew that I'd hit the jackpot. The receptionist was so warm and friendly and immediately put me on hold to work the schedule around to fit me in. The dentist, Dr. Pfefferle, was amazing. She took the time to talk to me and we had quite a few laughs. She was so thorough and a complete perfectionist with her work. I couldn't believe how much time she took with me even though I had never been to her practice and was just an emergency patient that walked in. I loved everyone that worked there and I honestly wished she could me my dentist near my home in Chicago...along with her entire staff. I can't say enough good things about Cherry Bay Dental! I give my experience there a huge thumbs up!! Highly recommend.

    Just moved to the area and needed to get those pearly whites cleaned up and checked out. My…read morecolleague suggested that I check this place out, and I'm sure glad that I did! They are VERY thorough, friendly, and do an excellent job. Heather, DDS, is super friendly and takes the time to get to know you. The receptionist, Julie, is SUPER good at keeping in touch and getting all the paperwork and insurance stuffs squared away. The x-ray and cleaning folks were great and careful not to inflict too much pain. :) This is a great place to call your home for your mouth care. Highly recommend.

    Photos
    Cherry Bay Dental - Cosmetic Dentist

    Cosmetic Dentist

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    Root Canal

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    Family Dentist

    Rose Street Dental - Dental Implants

    Rose Street Dental

    3.7(9 reviews)
    2.5 mi

    The woman working the front desk was astoundingly rude and inept at her job. My partner had full…read morecoverage with his insurance which is in network for this provider and when we set up a first time appointment I specifically asked if she would be checking the insurance or we should do it ourselves and I was assured they would call to verify. She did not verify and we were sent a bill for over $700 for an initial visit that should've been fully covered with a small co pay. When we inquired how this happened she stated that we came on a one week period where his insurance adjusted and he was not covered until the week long switch was completed. When I inquired how that possibly happened when our insurance had been checked we were snapped at that it wasn't her problem and we should've checked ourselves stating she "didn't have to check for us". I've worked in a doctors office verifying insurance prior to appointments to save people this exact snafu of a scenario and it is incredibly not ok to assure that benefits will be verified if you have no intention to do so. We paid the bill after much back and forth and requested all future appointments be canceled as we will not be back and 6 months later received a call that we would be charged a late fee for an appointment that was "no showed". When my partner reminded her (the same person) that we had asked for all future appointments to be canceled she denied any recollection of our previous conversation.

    Snippy receptionist kept interrupting me to say.. "and I understand that..". a few seconds later…read more.. "and I understand that" .... very annoying. Literally cut me off on every turn to say that. Possibly her way of not having to really listen to a full sentence and did not show a caring attitude. Will not call back. When are these dentists going to realize the front desk is a major deal breaker no matter how good the Dr. may be if rude phone manners are the first impression?

    Photos
    Rose Street Dental - Emergency Dentist

    Emergency Dentist

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    Traverse City Family Dentist

    Garfield Dental Group - generaldentistry - Updated July 2026

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