Turned down the bedding and there was a live bug on the sheets! Again in the elevator. No…read moreventilation in the pool area and reeked chlorine. Vents on ceiling were filthy.

Very clean hotel. The staff was very friendly and helpful. The rooms were clean. Not much of a…read morebreakfast like other Hilton hotels, but it does say continental breakfast on the website. Will most likely stay here again.

I'm not sure how this place has not been condemned or shut down by the health department or…read moresomething. There is nothing about this place that is clean or proper or sane. It is the worst place I've ever almost stayed in. Luckily, I asked to see a room before I checked in and went elsewhere.

Unkept motel, entryways stairways and hallways dirty. Had to…read moremove to 3 different rooms to find one that had A/C that worked well enough to make the room comfortable. No pillowcases on the beat up old pillows. Cobwebs and in the bathroom and evidence of behind the toilet. May be in the top 5 crappiest motels I have ever stayed in. Be proud J Patel.

Great place! The staff was awesome and our food was excellent!…read moreTable of 14 and the food came quicker than expected! We will be back!

We love booking here. As locals and now visitors...our kiddos love to swim in the pool and tub. My…read moreyoungest loves Miss Renae...each year for his birthday she goes out of her way to make his day extra special. We appreciate all of the staff. The rooms are clean too.

The new renovation in the lodge rooms. Very nice. Only negative is the customer service in the bar…read morevery bad.

tried to get dinner at the restaurant but was told there would be a 20 minute wait. There was only…read morefour tables with people at them. Hostess suggusted for us to order take out and eat it somewhere else in the lodge. went to the bar and people were walking out because they couldn't order, the young girl was overwhelmed she was by herself. If the state didn't subsidize this lodge it would fail. who ever is in charge is doing g a crap job. This is how my tax dollars are spent, I can't even give them more money because they are incompetent.

We recently stayed here and were very disappointed with our experience, especially considering we…read morepaid $260 for one night. When we checked in, housekeeping had clearly missed several things. The ice bucket was dirty and still contained a used liner with water in it. The tub was not clean, and the sheets appeared dirty and so thin you could practically see through them. To make matters worse, cell phone service in the area is almost nonexistent, making it difficult to contact the front desk. When I finally got through, I was told someone would bring us toilet paper and a clean ice bucket "as soon as they could" because they were busy checking in guests. While I understand they were busy, these issues should have been addressed before the room was rented to anyone. At that point, we didn't feel comfortable using the drinking glasses or other items in the room because cleanliness was already a concern. The dinner buffet was acceptable if you're simply looking for a buffet, but ordering a regular meal was disappointing. The breakfast buffet was also very underwhelming. Overall, this was not the quality of stay we expected for the price we paid, and unfortunately, we would not stay here again

my wife and I stayed 4 days recently. it's a beautiful location with a top notch restaurant on the…read moreproperty. the staff is friendly and helpful so why only 3 stars? Our room was in need of a complete renovation. The air conditioning only worked when it felt like it so we had to open the windows on 2 of the nights just to cool down enough to sleep. In addition, this is the first hotel I've ever stayed in that didn't have a clock in the room or a microwave. The shower curtain rod was severely rusted and the toilet seat had been recently replaced but the nylon bolts used to secure it were the wrong size which didn't allow the covers to close over them.

This has been a positive experience here in Zanesville, OH…read more The staff is friendly and helpful. They have made my visit for the pottery show very pleasant. I am looking forward to coming back next year.

It is one of those odd things that you can have an experience earlier in the course of a week long…read moreroad trip that makes you appreciate the little things somewhere else along the way. That is definetley the case with this location of IHG properties. This chain is consistenly solid over the years so I wasn't expecting anything less than what we had. They in the midst of a renovation, but around a bit of dust here, anda paint splash there, it was still clean (much cleaner than a previous place in Wilmington). The staffer that checked us in was pleasant and efficient. Our beds were comfortable, lots of pillows. We had a little problem with the shower the first night (operator error, or rather we didn't know the trick for a janky tub/shower valve). We called and they sent someone within about 5 minutes. [It was one of the maids that had experience with our room, a sweet soul, very pleasant...I do have to ask though, how many tattoos are too many tattoos]. The breakfast was pretty well put out, two hot protiens each day, eggs, potato options, oatmeal, cereal, pancake machine, etc. Even the most finicky kid would not walk away hungry unless they wanted to, for whatever reason it is that finicky kids do things. The hot tub worked, good temperature, pool was nice, neither had too much chlorine. While you didn't have to walk through the lobby (like some hotels- why designers, why?) there was a giant window from the front lobby/breakfast area to the pool area. My wife was a bit off put by that. I guess you would feel a bit like a fish in the aquarium if someone was there looking in. Definiteley a good stay, nothing is cheap anymore, so $346 for two nights in a non capitol city in Ohio might feel steep, but hey that's what the market will bear, so all good that's good. We would come back if in the area.

Stayed here one night a couple weeks ago during the week for a local golf outing with a bunch of…read morefriends. The rooms were very, very nice very very clean very very comfortable beds. TV worked great. Everything was five star until it was time for our free breakfast the next morning when they ran out of sausage, they ran out of eggs. It was just not a very well planned out event no excuse for it when there are local grocery stores that they could've easily prepared and gotten enough food to cook the breakfast that they Include in the price of the room so feels like our group got hosed Deduct one star for the breakfast episode all the staff was pretty nice

I stay at this Quality Inn once a year and I always look forward to it. I was absolutely devastated…read moreto learn upon check in that the pool was closed for maintenance. Review will be upgraded to five stars once the pool is open.

This was a very well run property. The five star review was based on the hot tub open early,…read morebreakfast staff, and being able to walk to downtown Walnut Creek. A big plus was the laminated sheet in the rooms that listed all the tv channels. My room had a balcony, I think they all do.

Our hotel of choice when we visit Amish country. We were treated like family, everyone was very…read morefriendly and helpful. The rooms were very nice and clean. We will stay here again without question!

My boyfriend and I stayed here while in the area for a wedding. the staff were very friendly and…read morehandled a large crowd of people trying to check in early very well. We were happy to be able to get into our room just before 2:30. The We were on the highest floor, the 4th, not too far from the elevator. I didn't hear any elevator sounds throughout the night and the room was clean and spacious. The bed was extremely comfortable, the AC worked well, and the blackout shades were perfect. I appreciated the in room coffee set up too. Unfortunately, we had a late night and didn't have an opportunity to try the complimentary breakfast downstairs, but hopefully next time!

Best hotel we have ever stayed in and we have stayed at a lot of hotels because we travel a lot…read more The breakfast was very good mostly because the food was hot. Most hotels that serve breakfast is mediocre at best because the food is barely even warm and the eggs taste like powdered eggs. This hotel had real eggs and they were good. The room was very nice and everything was so clean. The lobby was very welcoming. When we travel we will look for a Holiday Inn Express to stay at from now on.

Cassie at the front desk was so sweet and helpful. We were exhausted and she checked us in so…read morequickly. The rooms were nice and clean. And breakfast was better than it was at the other two hotels that we've stayed at in the last week. Will definitely stay here again.

Great hotel stay! We…read morewere promptly assigned a room. They had fruit water and cookies at check in. Other than the carpets being stained are room was very clean and well maintained. The room was a good size. It had a nice little food book with a mini fridge, microwave and cabinet to store food. The pool area was nice with a warm pool and large hot tub. They also had an exercise area that was in good working order. Lots of parking. The breakfast selection was also really nice. Lots of variety and options!