i figured I would stick with someone local. The receptionist was very nice. She said the owner…read morewould like me to send pictures of the place where the water system would be installed...I did so and she called back to say that he would quote the job off of the pictures. I sent pictures and never heard back. After a few follow up phone calls and promises that a quote would be coming...it's over a week later and still no quote. I hired S A Way Plumbing and Heating and did the job same day and took a little over 2 hours. I got a quote from Brubaker Plumbing and they said it would take two days...at least $1,000. S A Way Plumbing and Heating charged $95 hour. You do the math!

Buyer Beware. I had a couple plumbing issues pop up, nothing too major. I went online to find a…read moreplumber, figured I'd look small & local. I asked for a quote from Snyder's, they came back with $650-$750, which to me was a bit high, but I figured $750 was worst case scenario. Longer story shorter, I got invoiced for $983. "If it's going to cost more, we'll let you know beforehand". That never happened. I contacted another contractor who said there's no way that job should have cost as much as I was invoiced. Now they did have to come back a second time because my out-of-the-box pump failed and needed to be replaced. Ok, I get that, 2nd trip needed, but an original 2-3 hour job, I got billed 4.5 hrs. Ok, I can let that go because of the 2nd trip. But where I took issue was the materials charge. I looked at the parts list and decided to check prices thru Home Depot & Lowes. It added up to right around $150. I got charged $465 for materials. Now if my price is $150 from a big box store, what do you think Snyder's is getting charged as an in-industry business who bought from a supply house? So their markup is over 300%? That's BS. Plus I was charged for 2 10' pcs of pipe where they only needed 1'. Think they threw the other 9' away? So I called them on these prices, got a response (eventually), and here we are. I paid their bill, but it doesn't mean I'm not going to speak caution for the next unsuspecting person looking for plumbing services. While their face-to-face interactions were fine, it's the business practices and after-the-fact pricing that has me writing this negative review. Save me the do-it-yourself diatribe, there was no way that was a $983 job. There's reasonableness, and then there's price gouging. You decided to go for the money, so you got your money, but I'll be sure to let people know to look elsewhere. Reputations and word-of-mouth still mean something in a small town.

Air condition needed repairs after it was struck by lightning…read more The tech did a great job July 1, 2025 and the office was responsive up until I made the payment on my credit card that same day it was repaired. I originally todo the tech I didnt need a receipt but decided I was going to submit yo my insurance company. The company ghosted me. After about 10 calls and 5 emails and also contacting through the website, I still have gotten a response. well they did send me an email with a line that said service call and $0 on it. I needed them to list the products that were replaced with the total. They can put paid and $0 owed if they want. all of this and it's 3 weeks later. i even drove to the address on their website and it's a corner lot with no building. The open 24 hrs a day is an answering service that you will never be able to speak with someone that can help you. They said they would label it as urgent. Even that doesn't help.

Ian from Just in Case Plumbing just left after a service call this morning to fix a failed bidet…read more He replaced the shut off valve too. As well as snaked a bathroom sink. He was professional, competent and pleasant. He'll be back soon to replace a garbage disposal. I am happy to have a plumber on my list of great contractors!! Tyler was great to deal with too.

5 very reliable and honest very good quality work He is in Dover pa and is a master plumber give…read morehim a call and you will be very pleased 5 stare

Scotty is the man ! He gets the job done and doesn't charge an arm and a leg , he's a good duderead more

They were quick to reply and scheduled my service as soon as possible. The price was very…read morereasonable. Ken was very knowledgeable and provided me with good information on my service. I would recommend him to friends and family.

Excellent customer service over the phone down to the actual services. Would use again.read more

I called this company cold for an emergency based on their reviews. Mike came out the same day and…read morefound and fixed the seeping pipe flooding my sunroom. Since my home is a historical structure this was no small feat. He is a master plumber and has very reasonable rates. I feared my new kitchen cabinets would need to be dismantled or my brick wall destroyed but Mike squeezed into an impossibly small crevice and soldered without complaining.

This guy is GREAT! I had a problem with the kitchen plumbing in a home that is new to me; had no…read moreidea about how the plumbing works or what had been done before. Mike was able to come same day, (no extra charge) and diagnosed the problem as one of two things (explained and even showed everything in understandable language), tried the "easiest-to-try" first and is available to come back if this doesn't fix the problem. VERY nice, easy-to-work-with guy, clearly knows what he's doing and not expensive .... Very happy customer!

We can't say enough good things about Tillett ... we've used them several times and they will go…read moreabove and beyond to help. Fairly priced, friendly and extremely punctual.

I recently had a waste pipe clog and break spewing sewage into my basement. I called Tillet in the…read moremorning at 7:45 and they were here by 8:00 ready to fix my problem. Brad is one of the techs I would highly recommend due to his professional work ethic which is a hard thing to come by nowadays. Micah helped him also with this project also a very nice young man. Another technician showed up to put a camera down and clean out the pipes. I don't remember his name but also very personable. I would highly recommend this team anytime. Thank you all so much for helping my family through this situation.

We had a great experience with DeRose Plumbing & Water Treatment. Ryan came out to diagnose the…read moreissues with our water pump, sump pump, and leaking hose bib. He was friendly, knowledgeable, and took the time to explain everything clearly. What really stood out was his honesty. He explained that some of the equipment could likely be limped along for a few more years and presented that as a completely valid option. There was no pressure to replace anything. In the end, I chose to replace everything because I wanted the peace of mind that comes with quality, newer equipment. The installation team (of which Ryan was a member) was fast, professional, and did excellent work. They replaced everything efficiently, cleaned up after themselves, and we haven't had a single issue since. DeRose talks about honesty, quality workmanship, and building relationships with their customers, and our experience reflected exactly that. It's clear Ryan and his team take pride in what they do. I highly recommend them to anyone looking for a trustworthy plumbing company.

We had a leak , originating from our 2 nd Floor Bathroom Shower. We made an appointment with Ryan…read more We was very courteous and knowledgeable. He even showed me pictures of the problem. Within a few hours, our problem was resolved. The cost of repair was very reasonable. I'd recommend DeRose Plumbing to anyone. It's great to have a Plumber , you can trust-- Thank You- Tim and Judy

I always appreciate working with Joe. He is quick and easy to work with. His pricing is more than…read morefair, and he is willing to take the time to explain what is wrong and how to correct it. I highly recommend Joe for all your plumbing needs!

This man is a gif from God! cannot begin to explain how great his service is! He has come to our…read morerescue on se occasions and always brings along his wonderful sense of humor that helps to lighten a stressful situation. Thanks Joe!