I was seriously impressed with my experience with Schaeffer mechanical. They were timely,…read morerespectful and fair. I called and they answered immediately, they had me scheduled for the next day! They were able to salvage my leaking mixing valve on my water heater and noticed that it only needed a new grommet. While they were at my house they also serviced my HVAC system and took the time to educate me on how to maintain the mechanical systems in my house. Overall their tech was professional, tidy, and friendly. I was impressed with the quality of work and I felt they did a good job.

By far the very best! Sheaffer Mechanical is the only company we use and always our first call!…read moreGood rates, good people, great quality work and fantastic customer service. Ryan, Susan and team have saved us several times in a timely manner! Most recently this morning when we had an issue with our air conditioning. We just cannot say enough, thank you so much!

We have had them servicing our home for decades. They are very good. It is a seamless process…read moregetting deliveries and paying for them.

We recently moved into the area and had transferred the propane service the previous owners had…read more Our contract is nearing expiration and we received a renewal notice from them wanting us to pay a fee to continue our leveled payment plan and then said they were raising the price of propane to almost $4 a gallon. ("Due to rising fuel prices.") We decided to call around and Rhoads sent a team of two people out to look over our tanks and go over what things we use propane for. After talking to the team, they presented us with a contract that didn't require a sign-up fee each year and a gas price of almost half the one the former company wanted us to pay. Very grateful for the excellent customer service on the phone that led to the great team coming out.

Our A/C system needed a new part and Mike came and took care of it with a fast turn around. He…read moreeven set up the system to make it more convenient to retrieve the filter and replace it. I'm a happy camper :)

Had several issues with plumbing in my home. Wanted to hire a local team with reasonable prices…read morethat would do a good job. I got all this and more with this company! On time, very professional, explained everything to me throughout the process and came up with an honest price. I will always use this company thanks to the outstanding service I received. I would recommend them to anyone! (They also found lots of past mistakes made by other companies and were able to redo that work for me as well. It was disheartening to see how much other companies got over on me)

The company did some major work on my mobile home- replacing broken air ducts, installed all new…read moreinsulation snd skirting, and replaced underbelly- they were reliable, showed up when they said they would, did excellent work and kept me informed all along the way. Excellent pricing. Highly recommended !

I called them Saturday morning they came out around 5 pm fix my broken water pipes replaced the…read moremain water cut off valve in less than 2 hours I was impressed and very satisfied with their services and prices would recommend them anytime John Townsley Lititz pa

Look no further for the best plumber in the Lancaster area. We were, unexpectedly, faced with a…read morecollapsed sewer trap in our front yard on a Friday. I googled plumbers in the area and called a few that stated they were busy and could not get to our home for several hours. Then I reached, "Sean". Sean said, I'll be out in 75 minutes. Sean and his team worked till 6:00pm. He arranged for a temporary repair till he returned on Monday. His team worked from 7:30 to 6:00 p.m. Leaving us very happy with both service and price. Also, I have to mention the teams were extremely nice and thoughtful. Thanks again, Sean The Graves

two guys showed up on time...they came up with a workable solution to install a water purification…read moresystem....finished the job in a little over 2 hours. They were knowledgeable and reviewed instructions after to job was completed. Would definitely hire them again.

Josh Reyes came to property I'm overseeing as POA while the owner is in rehab. Reviewed the issues…read moreI called about and did a general plumbing inspection. Explained issues he found in addition to my concerns. Developed three level plan with pricing for each. Also explained leaky water heater and checked warranty. Once decided what I wanted done, he came back on scheduled day (4/23and completed all repairs/replacements. Josh explained exactly what he and his trainee (Ben Mulron) were doing as they performed the various tasks, had an efficient work plan and was very personable and polite. Completed all the work in time estimated and did a walk thru with me showing me everything done. Also explained current warranty on various work. He was very respectful of my concern for the owner's cats who are still in the house. In addition, he was a very good supervisor, explaining tasks to trainee to do and showing him minor correction and letting him redo. All in all it was a positive experience and I would highly recommend Neffsville Plumbing and Josh Reyes.

Andrew and Jack came to our house to complete a small number of identified projects after an…read moreinspection. Andrew and Jack addressed each project prioritizing according to importance and urgency, considering options to fit our budget without compromising the quality of each job. Andrew and Jack are great listeners and demonstrated a professional and friendly demeanor. Their recommendations and suggestions for each project felt like they were offered by team players rather than sellers. Their empathy and knowledge of their craft was evident in the solutions they offered. We definitely feel we are in good hands. Each project was completed in a timely manner and with care to protect the integrity of our house, since it was built in 1938. Their team-work was not only in synchronicity, but also demonstrated attention to details and support for each other. We are very happy with the results and grateful for their excellent costumer service.

I have been a customer of JK Mechanical for over 20 years. In my opinion, they started out great,…read morebut lost their way. This review is about the service I received about fixing my 15 year old mini-split unit. History: The outdoor unit is located on a flat roof. I recently had the roof redone and the roofer told me they had to lift the untit six inches to get the new roof material under it. He warned me that this could cause a leak. A very slow leak, but over the course of a year, the unit worked less and less until it finally would not provide hear or cooling. I agreed to have have a technician come out to evaluate my unit and estimate the repair cost. The charge was $150 The technician arrived and inspected the equipmen. He told me bad news. 1. The system was FLAT, meaning that all the refrigerant leaked out. 2. The system uses outdated R22 which is no longer manufactred and remaining stock is very expensive at $300 a pound 4. My system requires 5 pounds so the cost of the refrigerant alone would be cost prohibitive at $1500. 5. The technician called the office to see if they would give a repair cost. They said No. The system is unrepairable. I was ready to install a new minil-split. I got 3 estimates, all around $5000. JKs estimate was $2500 higher. I decided to call another company and they sent a technician out. This is the interesting part! A. He inspected the outdoor unit and said it was obvious where the leak was because of staining at a flair nut. B. He said the system was NOT FLAT and still had some pressure so that evacuation would not be necessary. C, He said that there are drop-in replacements for R22 at reasonable cost. D. My system requires 2 lbs, not 5lbs. He tighted the nut and charged that system and charged me $400 In conclusion, My "unreparable" system was fixed and is working properly for $400. I called JK Mechanical to inform them that I was unhappy and wished to speak to someone in authority. They gave me the human resources person. I explained that their web site talks of unparalled knowlege and expertise, and that my experience was not that. I explained that the JK tech said the system required the outdated R22, but did not tell me about drop-in replacement options. He said that system was flat, and it was not. He said that it required 5 lbs, when it actually requires 2lb. He said that the system was not repairable. It is repaired and is working fine for the last two months. I told her that I was not renewing my service agreement for my home's main HVAC system and that after 20+ years, I was leaving JK Mechanical because my confidence in them was lost. She said that she understood how I felt and would pass along my comments. After paying a service agreement for over 20 years, I thought that recieving a follow-up call would be nice and the mark of a customer focused company. I was wrong. No communication. My confidence in JK is lost. How can I be sure that if my main system breaks, that I'm given the correct advise. The other company earned my business.

Terrible I have spent close to $40,000 with this company…read moreover the last 25 years having a geothermal heat pump system installed and then replaced with a new system, along with other plumbing projects. Last week I had a water heater that started leaking and was under warranty. Technician stated that I would only pay for labor to replace. Technician was there less than 3 hours and my bill was $890.00. Called to ask why bill was so high and was told they charge $189.00/hr and the rest was for "storage of the water heater and pipe fittings". So $300 to store a water heater and a few pipe fittings in addition to a rate of $189.00/hr Absolute highway robbery Never doing business with this company again

These guys quickly diagnosed the source of the slow shower drain, and fixed it. Snake, camera,…read morevacuum out the rocks that were the issue. Same-day response. Professional. Courteous. Clean. Informative. Thank you!