Aimee was absolutely the most professional medical person I have worked with in a long time. Time…read morewas not a problem for her. She took all the time needed to show me and explain everything to me. I am super happy with my results. Linda at the front desk is second to none. Extremely capable and friendly. Look forward to going there.

I've been wearing hearing aids since 2014, so I knew what I wanted in a new pair: the best…read moretechnology my insurance would buy, opportunity to try out various options, thoroughly professional service and a Fresno office. Motivated through past experience to settle for nothing less than a top provider, I consulted four candidates (Costco, Physicians' Hearing Service, Sound Advice and Hear.com, a very professional online provider) and tried out several devices over a three month period. Each practice had impressive qualities. As my search progressed, although I was also impressed by Hear.com's device (Horizon AX) and service model, it became evident that if the price were right, I'd buy mid-range Phonak devices from Dr. Nathan Lev, whose audiology practice has been getting rave reviews on Yelp since he established his business in 2010. In four visits with Dr. Lev, I never felt that I was under pressure to make a purchase. He listened carefully and answered thoroughly. Each meeting deepened my understanding of how properly fitted, high-tech hearing aids could repair my hearing deficit. And that's what has happened: Sound Advice has provided me quality devices at a cost covered by my insurance. I'm delighted!

Awesome Dr my sister has been going to him for years and she really likes Dr Carter he has a nice…read moreclean office space with respectful staff

this gentleman is a ENT and I must say one of the very best if not the best!…read morequality of care is outstanding and very polite ! office ladies are polite and professional Dr outstanding

They are Time wasting and late in saying they are unable to help or provide alternative services…read morefrom qualified and knowledgable people. Thumbs down.

An update from my previous experience: Checking in was…read morequick. The front staff was fine. I wouldn't say the customer service is the best. It just felt like everyone's not happy and burned out from their job or they just lost the passion. I was called back pretty quickly and brought to another waiting room where I met Dr. Kerr. She's the reason why I gave a 4 star. The one star I docked off was because of the unwelcoming staff and the previous experience. Dr. Kerr did my ABR/VNG testing. She was absolutely the sweetest and kindest person there. Her energy and personality made my visit better than expected. The testing at the end was pretty rough and she was caring and patient with me through it all.

Had to get audiology test fast for sudden hearing loss. Most places that take insurance were…read morescheduled so far out. Heiner was able to accommodate us immediately and those our insurance didn't cover, the cost was reasonable and done by a certified audiologist. The test was thorough and involved a interview style questionnaire to get to know the patient and hearing issues, asked probing questions to determine the cause of hearing loss followed by testing both ears for sound and words in a sound booth. After the test the audiologist explained results, what they mean, and options for hearings aids. They also specialize in custom style hearing aids but that was for a future visit. Audiologist was professional, kind, and offered explanation and report to provide to ENT doctor. Cute bohemian artsy decor in waiting room.

Poor scheduling, billing and insurance practices precluded my ever doing business with this center…read more Highly disorganized and confused! I was sent a bill in excess of $200 for an evaluation that was 100% covered by my insurance policy. Audiologist, however, did provide excellent testing and evaluation of my hearing needs.

Great employees, friendly and helpful. Appts. are spot on! Nice environment and great communication…read morewith ALL employees!

Connor made me feel like I was his only customer. He's a great listener, informative and genuinely…read moreinterested in the customer. He adjusted my hearing aids, after an extensive, comprehensive hearing test. Great experience.

​Conner is very knowledgeable n cares about his patients well being. I had bn to 3 other companies…read morethat tried to get me for $3k after my ins pd n they werent even good hearing aids. Conner started me at the lowest end n they work perfect. Each time I had questions he has adjusted them accordingly. His staff is great n always there to help. I wud never recommend anyone else, after the bad experiences I hv had with others C Reeves

Horrible service. I've been to this place three times before during walk in hours which is between…read more1 and 2pm for a tube change which takes less than 5 mins to do and was never asked for my name. Today a different lady was working the front desk, had me write my name down and asked if I've been there before and I told her yes but they have never asked for my name since it was just a quick tube change. I was told they couldn't help me. On top of that, it's a hearing aid place where most people that walk in are either deaf or hard of hearing so it's really stupid to be wearing your face mask when people like me read lips.

I had hearing test about a 1.5 yrs ago. Was told it might take a few months to get approved…read morew/insurance. I've called & written email but no response. Very unprofessional. The worst treatment ever. And to think I gave them plenty of time to follow through and do there job if I could rate them with a Zero I would. SML.

My husband got bi-Cros hearing aids fitted today by Veronica . We were quoted a price,but Veronica…read moreworked and got us an outstanding price! We were thrilled. Top of the line aids! The fitting was easy,and on the way home,we were able to talk in the car for the first time in a long time! He heard me ! And he hears tv at a low volume! I almost had to turn the t.v. UP because I couldn't hear it! Golden State Hearing in Merced gets an A+ from us.

I really enjoyed my experience at the Hearing Center today. They treated me very well, listened to…read moremy concerns and were professional. My hearing test was thorough and they made sure that I was comfortable throughout the process. I look forward to my next visit.

Dr. Schaffner is an Old School Doctor... in a good way. He…read moretalks to you and actually listens to what you are saying. We were referred to him years ago and thought going to Fresno we would find a better Doctor not so! Glad he is up here in the mountains.

Dr Dan Schaffner is one of the best physicians this mountain community has ever had. I used to…read morework with him as a mid-level provider (an NP) & have observe his expertise caring for patients and his compassion for them. He was always there to assist me in my practice caring for my patients, and is one of the hardest working and always available physicians I known. In the many years he has practiced in Oakhurst he has worked for several medical groups, some of which have had serious management problems (CMP especially), but Dr Schaffer has always been there for the people of this community. He has has dedicated his life to providing healthcare for them. My thoughts and prayers are always with you, Dr Dan. Thanks for all you've done these many years and all you do!