Best auto repair shop around. Chris is always pleasant to deal with. great mechanic with reasonable…read morehonest & prices. They won't do any work on your car that you didn't ask for, & they won't make up any BS repairs that you don't need.

I have brought my sons old dodge Dakota in to norms 2 times this month. Both times I have been…read moreextremely satisfied with the customer service . Most of all the pricing !! I have taken the vehicle in to get estimates at other shops and got almost dbl the price ! Norms is my new favorite place to get honest and great pricing .. Did I mention that even when I brought my truck in for a brake job the staff had saved me $ and said it doesn't need to be done yet . I found a new auto shop !! Thats norms .

I can't say enough, they went above and beyond. Curt Greek (salesman) was fantastic! I filled out…read morethe inquire and credit app online. He contacted me the next day and got to work right away. No need to negotiate pricing. We got a great deal with the Honda Family discount program. We communicated via text and email. Once we got to the dealership we just had to sign and drive. They even pulled our vehichle and our new 2025 Honda Odyssey Elite into the showroom, so we didn't have to take our newborn into the cold. I would highly recommend this dealership and they have a new customer for future business.

I brought my Ridgeline in for recall work. They were ready for me at the time of my appointment…read more I went in the showroom and the salesman remembered my name from a few weeks back. They have a courtesy van that shuttled me to Barnes and Noble. The work was completed in a reasonable amount of time. I'm impressed. When I'm ready for another Honda, I'll be back.

These people are very vengeful They spent time working on something I never requested when they…read morecame to me with a hefty bill that I questioned and the services I requested not done I refused to pay they slapped my car back together so quick and sent me on my way Damage to the exterior was caused by the shoddy way they put my car back together customers beware I know REVENGE when I see it

I bought a new 2024 Silverado LT trail boss, at the end of April. I had a terrible sales…read moreexperience, due to the sales manager Ricky. I stopped in one night and was given an extremely low evaluation for my Silverado trade in. I was going to walk away and go to another dealership, but you had the truck I wanted. I came back and worked with Ricky again and received a fair deal. The issues came when I came back to pick up the truck. Ricky knew for two days what time I would be coming in. We agreed to have the truck ready to go because I was stopping in the middle of soccer games I coach. I verified with him the day before, the morning of, when I was 45 minutes and 10 minutes away. He only told me when it was at the light in front of the dealership, a certified check was needed for my down payment. This took me an extra 30 minutes. When I got to the dealership, nothing was ready. Finance didn't have any to jig together, the truck was not cleaned or washed. I ended up being there for over two hours that was supposed to be a promise of less than 45 minutes. I finally got the truck and started to leave. The dash had an issue where there was a large gap that you can see into the dash. I immediately told Ricky who told me to come in at 12 the next day and he would have service fix the problem. When I got there service all went to lunch at 12pm. Ricky would not see me and ignored my calls and messages, sending anything sales manager to talk to me. A service appointment was set up and they replaced the bezel. The same issue was there with the gap. The service tech told me that's how it was supposed to be. I know you're not supposed to be able to see into the dash board. I have had 3 silverados with the exact same set up and it was not like this on any of them. I also showed the tech another truck you had instock to prove my point. I then spoke to Mike the service manager. He set up to have the grey section of the dash replaced. After this the gap wins slightly better but still present. Mike was helpful and did try to appease me for the experience. The truck came back in and a different style of clips were added. I was told it was all fixed and a picture was sent to me straight onto the dash showing it was fixed. The issue is when looking at it slightly above is when you can see into the dash. So obviously the entire time you are driving. I let Mike know the gap was still there, he blamed me and said I was damaging my own truck. He referred me to Art Evans. Art opened a case with GM, there has been zero update from GM. I called Art and Mike which took me two days to get ahold of Art who never called me back but only responded saying he got my email and sent it to GM. We are on day three of no update from GM. With minor responses from Art, never calling me as I asked.

Honest and knowledgeable. There was nothing wrong with my car. He didn't charge me anything!read more

My family has been going to Howard's for as long as I can remember. They're one of the most…read moreknowledgeable and honest garages around. I would highly recommend them to anyone!!

I have purchased multiple vehicles from Jim Shorkey over the years. The sales staff was…read moreknowledgeable and did not pressure me. They helped me choose the vehicle that was best for me and my family in my price range. Every visit to the service department was good too. I was there less time that I expected, and they helped me prioritize the services that i needed immediately and in the future.

Bought a $1,500 Toyota tonneau cover in Sept 2025. 7 months later and the painted finish has come…read moreoff just the front two panels. You can clearly see patterned water jet marks where a car wash removed the finish. Rear two panels still look brand new. A tonneau cover should be able to go through a car wash. Well within the 12 month warranty period. They denied my claim and said it was caused by "outside influence". Appealing to the corporate Toyota legal dept and filed a claim with the BBB. This is so ridiculous. It is defective. If corporate Toyota denies the claim we will go to small claims court. Toyota is not the company they used to be. Beyond disappointed.

Good honest mechanic who isn't looking to gauge. Makes sensible affordable recommendations and…read moredoes great work. Thankful I decided to start taking my cars here when we moved to the area. We plan on being customers for life.

Called at the start of October to get an inspection done, but they were booked until the 28th so…read moreyou better be sure to call in advance! All I wanted was an inspection, oil change, and a repair to my door. Some work needed to be done but it was affordable in my eyes. I was given options for replacing my tires with different values and tread grades. When I got the bill they never charged me for the door! Highly recommend seeing these guys! They're currently under some renovations but it hasn't slowed them down!

Amazing service. Vince was able to get my car inspected earlier than anticipated since I mentioned…read moreI needed it later that day. Everyone there I interacted with was helpful and kind. I'll definitely be going back.

The Tyke's nightmare resurfaces - had a check engine light again and found the wiring harness to…read morethe oxygen sensor that was replaced by these butchers had been pulled out of the retaining clips and had eventually worn thru and shorted. I have now had every single item Tyke's touched either repaired or replaced to correct the damage from their complete incompetence. BTW, just so you know, I worked' many years as a mechanic on automobiles and as a marine machinist for emergency diesel repair on navy ships. I've seen very high quality mechanical repairs and not so good repairs and this shop has performed some of the worst work I've seen. Good luck to anyone taking their vehicles to this shop.

Came here for an alignment. Everyone here is sooooooo friendly! Very honest! They know what they're…read moredoing! Frank, Jeff all of them! Thanks so much for fixing my car! Highly recommended for anyone who needs tires or alignment!