704 Powersports was recommended by a friend of a friend…read more When I called, Lisa was friendly, listened as I explained my problem asked questions to make sure she knew what I needed. She confirmed with her staff to make sure that they could service my machine in the timeframe needed. I dropped my machine off and they promptly identified the problem. The shop is clean and brightly lit. This made me feel better because everything looks professional. Lisa called later the same day to give me the estimate and approximate delivery date. On the morning of the expected delivery date, Lisa called and told me that my machine was ready and the bill exactly matched the estimate!! I am very satisfied with the service that I received. I wouldn't hesitate to use them again and recommend to my friends!

Great prices & service Fast turnaround on custom work also…read moreHighly recommend for any atv or sxs needs

I am so happy and grateful I found this shop. They are so helpful and honest. I felt welcomed and…read moretaken care of. It is hard finding an auto shop you can trust. I can full heartily say that I trust this ship and will be coming back.

They are amazing! I called looking for a four wheel alignment on my Tesla, and for someone to take…read morea look at my front suspension. They did that and the four wheel alignment for Under 100, definitely a good deal.

Great customer service, honest, and fair prices. Have taken several vehicles here and will continue…read moreto do so. Highly recommend them to anyone.

Just a fantastic place to have your car worked on when needed. Pete will shoot straight with you…read moreand not hoodwink you into unnecessary repairs. Replaced my transmission about a year ago and it's been just like he said, "running like a sewing machine." Dana runs the front office and she's always accommodating. With the price of new cars these days, keeping a current trusted vehicle running well is the better way to go financially in my opinion and this is the place to assist you with that goal.

Do NOT go here. Read other reviews that has low rating describing what issues they had, and those…read morewere exactly I had to go through. To make this review short yet give you an idea.... They told me my front bumper needed a replacement. They gave me an estimate, and had told my insurance estimator/inspector to send a check to them directly. They did not give me the detailed invoice for the "new" bumper. And they rushed to start work on my car. I became suspicious at this point and asked for an invoice at which point they started being very rude on the phone. Their response to my request on sending me an invoice was "you think you know how to repair the car, then come and take your car!" Was very surprised and puzzled with their response in return for asking an invoice. This is when I sensed something was totally off and I decide to stop by directly to take my car back from the shop. When I dropped there to my surprise I saw my car was already in works and what was more shocking was that they were trying to take my 'original' front bumper off and scratch/repaint the same and sell it to me as new bumper!! Check out the pics. I decide to not get in a heated argument since I now know these guys were fraud and just asked them to put the front bumper back on and give it back to me. They are shocked to see me there and since I caught them red-handed they offer to do the "repair" for me "free" and they tell me not to worry about the deductible payment - "we will take care" they say! I was furious and very seriously asked them to put my car back together and leave the place with my car. I went to another place with my car who were super good and made it super easy for me. I was very happy with this second place. But overall the whole process caused so much stress and frustration, and that is not something you want to go through when you are already dealing with your Carnot in good condition, dealing daily stuff without your car, dealing with your insurance, working on payment numbers, etc. Oh and btw they seem to work these things out with the insurance inspector, so just be aware. I also felt my insurance inspector(Frank from Progressive) collaborated with agreeing to issuing the check to them and not informing me. I had to reach out to Progressive executives to file a complaint and get the payment reversed. The whole process was very disappointing and was very off putting at the time. If you want your car in good hands and avoid the mental drama just do NOT go here. I feel bad for people who may have gone here and not know what tricks they exactly pulled on them and these guys got away. Anyway at least if this helps you, I'm glad taking time writing this.

Great price, great service, they reduced my estimate by a lot. Very friendly, would 100% recommend.read more

Never received some parts I had ordered grips,throttle,brake lever no response to emails no phone…read morenumber posted to call and this was after I previously contradicted him to build me a custom motorcycle frame that took months like 9 and when I received it the neck tube was welded crooked and the backbone wasn't as specified also not that friendly I'd never do business with them again

The Factory Metal Works is the place to go for all your motorcycle needs. They are very…read moreknowledgeable. They do great work and get the job done right the first time. I highly recommend THE FACTORY METAL to anyone because it WORKS!!!

On March 15, 2025, I dropped my 1946 Chevy truck off at Allen Automotive (also known as The Hot Rod…read moreShop). I was told the repairs would take a few weeks. The requested work included addressing a hard-start issue, a carburetor running rich, a fuel tank ventilation issue, and checking the passenger-side door. Instead, my truck remained at the shop for over three months and later had to be returned for additional repairs after I received it back in June 2025. Communication throughout this process was extremely poor, and I was informed there were staffing issues and too much work. Unauthorized work was also performed and charged to me. I was told the truck needed to be rewired due to electrical drain issues. During this process, several new problems occurred that were not present when I dropped the truck off, including malfunctioning door poppers, blown amplifier, non-working brake lights and cab light, fuel gauge, and tachometer. Interior components were removed and reinstalled improperly, resulting in the driver's-side door no longer closing correctly--an issue that did not exist before. While there, the truck also sustained clearcoat damage and paint chips on the driver's-side door. Multiple distributors and sending units were installed because I was told parts did not work, though it is unclear whether this was due to faulty parts or improper installation by Allen Automotive. After initially receiving the truck back, the newly installed gas tank leaked severely and had to be returned again, at which point I was told the wrong hose had been used. I was later informed the carburetor was bad, despite it being only a few years old with minimal mileage. After contacting the owner, Candace Bongiovanni, the truck was towed back to the shop due to safety concerns, including fuel pouring from the new gas tank, no brake lights, and stalling. When the truck was returned to me again, it continued to cut off. Additional issues remained, including door poppers not working correctly, the driver's-side door requiring force to shut, a non-working truck bed light, grease and paint dust in the interior, and loose interior parts left inside the truck. I later had the truck towed to another classic car repair shop for inspection of Allen Automotive's work and to get the truck running. At that time, the truck was completely dead and had to be winched onto the wrecker--an issue I never experienced before Allen Automotive worked on it. The second shop determined the carburetor and timing were severely out of adjustment after being adjusted by Allen Automotive and confirmed the carburetor was in good condition and did not need replacement, contrary to Allen Automotive's recommendation. They also stated the truck now requires a complete rewire, despite my having paid Allen Automotive to rewire it. Although the second shop was able to get the truck running as I requested, I am still left with unresolved issues that were not present prior to taking my vehicle to Allen Automotive, including the driver's-side door shutting hard, door poppers not working properly, cab brake light not working, and paint damage. Due to the amount of money I paid Allen Automotive (and in other fees like having my amp tested by an expert, towing, additional work elsewhere, etc...), I am having to have the repairs to damage caused by Allen Automotive done in increments. I am extremely disappointed with the quality of work, lack of communication, unauthorized repairs, and damage to my vehicle while it was in your care.

Today is December 22nd 2025. I took my 1995 Chevy C1500 to Allen Automotive "The Hot Rod Shop" 14…read moremonths ago to be lowered, fenders rolled, undercoat, engine bay painted, a 700 hp 6.0 LS stage 2 4L60E, and everything factory option to be hooked up to work as it should. Jerry Taylor was the guy in charge at that time but it was after the management change that they brought me in and Erik basically told me to take the truck like it is or they'll start racking up storage fees and eventually just keep the truck. I've had it for an hour and so far we have a front main seal leaking, cruise control don't work, the fenders were not rolled which ended up rubbing groves around all four brand new tires, it cuts off when i stop, it idles up/down and surges while driving or parked, the shifter cable came loose from the transmission otw home, the heat doesn't work, turn signals don't work, and it doesn't shift like it should. They knowingly put the engine in my truck with cross threaded bolts and bolts broken off in the engine. I overheard Billy say that when he was behind me in line at Oreillys. All of this was brought to their attention before I left with the truck and they refused to fix it. They knocked $2k off of the over $32k bill to put towards someone that might know how to fix it to fix it. They gave me no info on the engine except they verbally told me the cam that they think might be in it. This is only after having it for an hour. I will be making a video of us taking the engine apart and comparing the internals to the list of parts that they told me in an older email that was put in the engine and I'll be posting it on several hot rod pages, YouTube, and my own personal fb page. I'm one of MANY that have had these issues. I recommend staying away from this shop. I'm going to have to go through everything that they've done in order to know what I've got and $2k isn't gonna come close to fixing everything. I hope that this review can help save a lot of others from spending their hard earned money in a place that does not care about their customers or take pride in their work. This is the worst business I've ever dealt with in my 40 years of life. I don't wish bad on anyone but this shop needs to be shut down.

Proceed with caution when having tires rotated. 2 months after having tires rotated had a flat and…read moretried to change, to my surprise one of the lug nuts had been cross threaded, bolt broke off, had to order another complete hub, may want to request bolts to be put on by hand not with impact wrench, I will never go back again.

this place does not give out information needed to do warranty exchanges on parts. They say they…read morewont look in their paperwork or give out the number to the main office when it is needed. They also hang up on customers when having polite conversations. VERY UNPROFESSIONAL. would give half a star