On March 15, 2025, I dropped my 1946 Chevy truck off at Allen Automotive (also known as The Hot Rod Shop). I was told the repairs would take a few weeks. The requested work included addressing a hard-start issue, a carburetor running rich, a fuel tank ventilation issue, and checking the passenger-side door. Instead, my truck remained at the shop for over three months and later had to be returned for additional repairs after I received it back in June 2025. Communication throughout this process was extremely poor, and I was informed there were staffing issues and too much work. Unauthorized work was also performed and charged to me. I was told the truck needed to be rewired due to electrical drain issues. During this process, several new problems occurred that were not present when I dropped the truck off, including malfunctioning door poppers, blown amplifier, non-working brake lights and cab light, fuel gauge, and tachometer. Interior components were removed and reinstalled improperly, resulting in the driver's-side door no longer closing correctly--an issue that did not exist before. While there, the truck also sustained clearcoat damage and paint chips on the driver's-side door. Multiple distributors and sending units were installed because I was told parts did not work, though it is unclear whether this was due to faulty parts or improper installation by Allen Automotive. After initially receiving the truck back, the newly installed gas tank leaked severely and had to be returned again, at which point I was told the wrong hose had been used. I was later informed the carburetor was bad, despite it being only a few years old with minimal mileage. After contacting the owner, Candace Bongiovanni, the truck was towed back to the shop due to safety concerns, including fuel pouring from the new gas tank, no brake lights, and stalling. When the truck was returned to me again, it continued to cut off. Additional issues remained, including door poppers not working correctly, the driver's-side door requiring force to shut, a non-working truck bed light, grease and paint dust in the interior, and loose interior parts left inside the truck. I later had the truck towed to another classic car repair shop for inspection of Allen Automotive's work and to get the truck running. At that time, the truck was completely dead and had to be winched onto the wrecker--an issue I never experienced before Allen Automotive worked on it. The second shop determined the carburetor and timing were severely out of adjustment after being adjusted by Allen Automotive and confirmed the carburetor was in good condition and did not need replacement, contrary to Allen Automotive's recommendation. They also stated the truck now requires a complete rewire, despite my having paid Allen Automotive to rewire it. Although the second shop was able to get the truck running as I requested, I am still left with unresolved issues that were not present prior to taking my vehicle to Allen Automotive, including the driver's-side door shutting hard, door poppers not working properly, cab brake light not working, and paint damage. Due to the amount of money I paid Allen Automotive (and in other fees like having my amp tested by an expert, towing, additional work elsewhere, etc...), I am having to have the repairs to damage caused by Allen Automotive done in increments. I am extremely disappointed with the quality of work, lack of communication, unauthorized repairs, and damage to my vehicle while it was in your care. read more

I've been going here for a few years now. They provide good service and solid work for reasonable prices. I've had brakes done, inspections, tires and most recently had the alternator replaced in my Dodge Van. They don't send it out until they are sure the vehicle is running good. They even came to get me when the car died on the way there. They sent me to the garage with a friend while they got enough juice in the battery to get it to their garage. I recommend them to anyone needing car work. read more

Today is December 22nd 2025. I took my 1995 Chevy C1500 to Allen Automotive "The Hot Rod Shop" 14 months ago to be lowered, fenders rolled, undercoat, engine bay painted, a 700 hp 6.0 LS stage 2 4L60E, and everything factory option to be hooked up to work as it should. Jerry Taylor was the guy in charge at that time but it was after the management change that they brought me in and Erik basically told me to take the truck like it is or they'll start racking up storage fees and eventually just keep the truck. I've had it for an hour and so far we have a front main seal leaking, cruise control don't work, the fenders were not rolled which ended up rubbing groves around all four brand new tires, it cuts off when i stop, it idles up/down and surges while driving or parked, the shifter cable came loose from the transmission otw home, the heat doesn't work, turn signals don't work, and it doesn't shift like it should. They knowingly put the engine in my truck with cross threaded bolts and bolts broken off in the engine. I overheard Billy say that when he was behind me in line at Oreillys. All of this was brought to their attention before I left with the truck and they refused to fix it. They knocked $2k off of the over $32k bill to put towards someone that might know how to fix it to fix it. They gave me no info on the engine except they verbally told me the cam that they think might be in it. This is only after having it for an hour. I will be making a video of us taking the engine apart and comparing the internals to the list of parts that they told me in an older email that was put in the engine and I'll be posting it on several hot rod pages, YouTube, and my own personal fb page. I'm one of MANY that have had these issues. I recommend staying away from this shop. I'm going to have to go through everything that they've done in order to know what I've got and $2k isn't gonna come close to fixing everything. I hope that this review can help save a lot of others from spending their hard earned money in a place that does not care about their customers or take pride in their work. This is the worst business I've ever dealt with in my 40 years of life. I don't wish bad on anyone but this shop needs to be shut down. read more

Took my Jeep for an inspection. Very tidy and professional shop. No shade tree operation at all. Air conditioned waiting area with coffee, etc. Very friendly service oriented staff. Allen Automotive looks to establish their business in the area the right way. read more

Couldn't ask for a better experience. Work performed was fast, professional and very reasonably priced. Everyone from the receptionist and up, were very helpful and courteous. Thank you so much for the repair. read more

Outstanding service facility. Very nice people who work hard to get your vehicle repaired correctly ensuring you understand the work carried out. They were able to pick up my car while I was away making the best of my time. They have a clean waiting room with drinks if you are waiting. In one visit they have earned all my future car repair needs. Highly commended! read more

Super friendly! Clean, comfortable atmosphere and great service! Fast process to get inspection and emissions, got it in right away.

Excellent service fast and really enjoyed everyone in the office from the mechanics to the office staff really love the place and thankful for the service and dedication!!! Will be back and really good pricing . read more

Awesome work! They did a great job on my jeep. They were nice and honest as well. Will definitely use them in the future.

Mike Allen has taken care of all my vehicles over the last 20 plus years. He is honest and forthright. He doesn't try to pad the bills and recommend extra services. Many times he has performed maintenance on some vague symptoms and never overcharged or shotgunned the problem. I feel I can trust him and his judgement. read more