We just moved to the area and asked our son what eye doctor he went to. He recommended ABSee and we…read morewere glad we went. It was easy to make an appointment on line. The office called to confirm our appointment and sent us a text. Dr Porter was thorough. My husband is a diabetic and she had extra equipment to check his eyes. She was the best eye doctor we have ever been to.

Unbelievably bad customer service. Waiting in the lobby for almost a hour, we were the only people…read morein the lobby when we showed up. Watched at least 7 different patients show up after us and get called back before us. When I walked to the counter and asked what the deal was, the answer I got was, "you were marked as a no-show." We had been sitting in the lobby the entire time and had even filled out and turned in paperwork when we arrived. Complete lack of attention from the ladies working the front desk. Extremely frustrating experience, will not be going back, and do not recommend.

I saw the doctor for an eye infection. They were able to fit me in and knew exactly what the…read moreproblem was. I was able to get some eye drops immediately to help relieve the pain. They were very good to work with.

From the owner: Parkway Eyecare, based in Idaho Falls, ID, is an optometrist that offers a variety of eye care…read moreservices and products. We cater to the entire family! With our experienced eye professionals and great product selection, you can find affordable eye treat

Dr Hansen ok doctor. The support staff and billing department are substandard…read more They are insensitive to patients concerns and slow to follow up on billing questions and mistakes. My experience in recent two appointments and unanswered questions leads me to find a different clinic.

I trusted Dr. Gregory Emfiled until this last visit, where everything has changed. I waited over…read more45 minutes for my appointment and if I had not asked when I would see him, I sure it would have been longer. The assitant did not know how to work the machines, and could not set up the vision-field machine. I complained several times, but she barely understood or spoke english. Finally, I got tired of trying to get help and left. I would not trust these people to take my blood pressure much less any surgery on my eyes.

I'm getting my eye exams and glasses elsewhere from now on because #1) my exam was so quick, i cant…read morepossibly see how it could have been complete and #2) nine times out of ten noone answers their phone and they havo voice-mail. I have to edit this about the phone. TURNS OUT YELP HAS THEIR PHONE NUMBER WRONG!!!!!@

The optometrist is extremely rude and condescending. he got my and my fighter daughter's Rx wrong…read moreand had to go back for another Rx. I ordered contacts from 1-800-Contacts and the office faxed the wrong Rx. I had to r send them back and wait for the correct lenses. I do not recommend this company at ask and will never go back!

Please reconsider going here. In August, I took my 16 y.o. son to have his yearly exam and to get…read morenew lenses; he liked his frames. We waited for about a month to get the new lenses. He wore them for a few hours, then said there was a smear on the right lens. The smear was actually a big knick in his line of vision. They said I could use my 1 free replacement guarantee to order new lenses (they blamed him for the knick). When the new lenses came in, I examined them then and there in their office and there was still a scratch/knick in the right lens...they couldn't blame my son this time! They ordered new lenses again. Went back today and low and behold a tiny little knick in the same area, so I said I had had enough and I wanted a refund. THREE MONTHS of wasting my time, me having to take time off from work, gas money, taking my son out of school and NOT ONE offer of compensation or refund! I told them they should offer my son free frames and lenses; but, they just laughed at me. I asked to speak to Dr. Homer and he listened for about 10 seconds then threw his hands up and said, "I can't do this, I have patients waiting." The office manager made it sound like it was all my fault by saying they had to eat the costs of having to send them back each time. On a good note, the other assistants tried to help as much as they could. It's no wonder Dr. Sharma left; he wouldn't put up with these shenanigans.

ADVANTAGE EYE CARE is the best place in town to get an eye exam, frames, and lenses, sometimes all…read moreof the same day. Mackenzie it's truly the best he knows what he's doing and he's a great salesman. If you need an eye exam-go there and trust me you'll be glad you're did.

I've been to a few places over the years and have to say that this is one of the best experiences…read morethat I have had with an eye doctor. Dr. Merrell was very thorough with his exam and did a few extra things to check for any issues with my eyes. His staff was very friendly and really knew what they were doing. I felt like I was taken very good care of. Very good doctor and I highly recommend anyone looking for a doctor that really seems to genuinely care about his patients to give them a call. I'm very happy that I was referred to Dr. Merrell.

Great staff, the doctors know what they are doing and helpful with needed concerns. Very flexible…read moreschedules.

Summit Eyecare, Merlin location. Dr. Craig Fleming is a very through Ophthalmologist who goes…read moreabove what I normally experience when I need a new prescription. The front office staff is most accommodating and pleasant to deal with. I would caution anyone to beware of the the people dealing with the sale and fitting of eye ware at this location. Those that I dealt with, despite extensive explanation of the problem, in my opinion are incompetent. I was lied to on more than one occasion when dealing with the arrival of the lenses, checking of same after arrival, and then they failed to grasp the crux of the problem. To further exacerbate the situation, I felt that I was treated as tho I were a mushroom, "kept in the dark and covered with manure", by the sales personnel. The lenses were refused and a full refund of the cost of the lenses was refunded, the Doctor's examination was paid in full. The lenses were refused and a full refund of the cost of the lenses was refunded, the Doctor's examination was paid in full.

The check-in is quick and easy. Say my name, show my…read moreinsurance card if it's my first visit of the year--have a seat. I've never had to wait long before a nurse comes to take me back. They take me to perform specified tests when needed by the doctor (though not too long, this can take a bit and is typically the longest part of the appointment). If no tests are ordered, they take me straight to a patient room to wait for the doctor--you all know this same-ole routine. I'm usually only waiting for a maximum of 15 minutes, in most cases less. The doctor is quick and efficient, while monitoring the progression of fluid buildup in my right eye (common issue for long-term type 1 diabetes). The checkout is seamless: All I have to do is give them the piece of paper that consists of doctor's notes for my next visit--they set my next appointment. They are easy and no-hassle about reschedules. I've never had issues with my insurance for any of the procedures recommended or performed by this medical team. Tell me, is there anything else that is required for five stars? Okay, yes, the doctor is personable and friendly. I'm not going to testify about how I love my doctor. I don't really even know him lol--but I'm glad he's my doctor. 5*

Dr. Traynor was the eye doc to hep my sister, and he sure did the opposite. This young girl went in…read moreto get her eyes checked and he had the audacity to tell her to lose a few pounds and gave her eydrops. She isn't even over weight for her age and height. He mentioned that the fluid on her brain is causing her eye problems. And then let her go. I'm sorry, but I'm pretty sure if there is fluid on a persons brain causing impairment she should be referred to a neurologist. Instead, he emotionally belittles a very impressionable girl that has dealt with more in her life than most and has her leave. Disgusted is an understatement.

My husband and I have been coming here for several years and always get a perfect prescription. Dr…read more Ivie is the best! Norma is also a great optician, knowing just what to do for a really good fit. Highly recommend Family Vision.

They staff was super sweet and helpful. They got me right back. They listened to what's going on…read more The Doctor was nice and actually cared. You could tell everyone loved their job. They didn't try to sell me on anything I didn't need and worked with me not having insurance. I loved how clean the place was and how in the exam room there was a basket of toys so when you bring your kids they have something to do. I would recommend this place for adults and children.

I will admit I was skeptical to go to an eye doctor in the mall but the reviews seems great so I…read moregave it a shot and I'm truly so glad I did! The customer care is the best I've ever experienced at any medical office before. Everyone is so kind, friendly, patient, and were well informed to answer my many questions. My husband also came here and we both had very similar positive experiences. My appointment itself was quick but thorough, and gave me all the information and help I needed. Highly highly recommend!

My special needs niece had her first eye exam in many years. The doctor at this location and the…read morestaff were wonderful. Very patient, explaining every step. Lots of options for frames and lenses.