Locked Out Service - Dead battery on Toyota Hybrid - Frank was 30 minutes early even traveling from…read moreCookeville to Sparta. Frank is professional, friendly and quick. Even took a minute to chat. All covered by our insurance, no paperwork, no fuss no muss. Right On Time Towing and Frank are now contacts in my phone. Stand. Up. Dude.

From the owner: Family owned and operated. Police fire and military discounts. Student discounts . Always here to…read morehelp 24/7.

Honest, reliable, kind, and efficient. I will be calling them first if/ when I need to be towed…read moreagain in the future.

My husband and I were camping at Rock Island State Park and took a day trip to see Burgess Falls…read more When we got ready to leave our truck wouldn't start. I called to see about getting a tow to the local Firestone. Crystal was fantastic. She went out of her way to help us out and get us back on our way. I cannot recommend Guess Towing Service enough. The most honest and helpful people you could ever meet. She turned our unfortunate situation into an unforgettable one for the better!!! I'm so glad that we broke down so we could meet her and her friends!!! They are the epitome of being a Tennessee Volunteer. I highly recommend!!!!!!!!!!

Our 1954 Ford F100 powered out on East 40 under the 290 exit and called AAA for a flat bed tow…read moretruck. The wait time was minimal. The driver was very attentive and careful with our classic truck. Also, he was very personable. Since we have Premier service with AAA of 200 miles towing the cost was covered.

We got our truck stuck in the mud. Called a dozen companies and couldn't get any help. Jimmy met us…read morewithin the hour. So friendly and helpful. He pulled us out and gave us some great information. Couldn't have asked for a better company or guy.

Truthfully extremely disappointed in this experience. I was involved in a single-vehicle accident…read morethat left me stuck in a ditch on the side of a road after hydroplaning into the shoulder. The police officer called Norrod's to take my car out of the ditch and bring it to his shop before I could start my AAA claim. While communicating with AAA, amidst panic and tears streaming down my face, he informed me , that he will not allow Rush Towing onto his property, which is the service that AAA was sending to pick up my car to bring it to a dealership. He also told me that he was closing down shop by 4pm (meanwhile this is 1pm) so I had to find another company to come get my now totaled car by the time 4pm hit. Also that I would have to pay the full service fee before anyone took my car off of his property. Distraught and just trying to figure out how to get off of the highway and somewhere safe, state patrol escorted me to a hotel where I could figure out what to do because "there wasn't any room on his property for me and my golden retriever". He was willing to meet me off of an exit so that I could properly pay for his services and still allow Rush Towing to take my car to the dealership, after charging me $400 to tow it 5 miles. I was emotionally exhausted, blessed to be alive, and just so upset that this was what I was dealt with. I feel completely taken advantage of and ripped off. Would not recommend.

My son was in a wreck on Oct. 11th. The THP responded and had Norrod's tow his destroyed vehicle to…read moretheir lot. We called them the following Thursday to come by and get my son's belongings. The gentleman that met us there, Tim, was kind and professional. He dug through the car to get all of the items we needed. The following day we realized we did not find my sons flash drive, which contained his senior thesis. I called to see if we could come look. He said he would check, found it and let us know. He cut himself in the process, but did not complain. They made a very difficult time for our family a little bit easier.