Wait time: 3 to 4 hours Staff: Rude…read moreI cancelled the appointment after waiting for 3 hours. Why should my husband sit in the heat for 3 hours since you won't let him come in because of COVID. I let them know I will be finding another cardiologist. My gosh I could drive to Lubbock in 2 hours to see someone or Dallas in 4 hours. Anyway I had terminated my physician/patient and asked for my money back. 2 days later I received a Certified Letter from Dr. Martinez that I have been terminated as a patient and will not be allowed to see ANY doctors at The Amarillo Heart Group. I guess they think they are the gods of cardiology LOL I terminated them to begin with. So I will be calling my insurance company to discuss the above mentioned and who I want as my cardiologist. Stay away from here. You will get in within an hour at first and then a year in it starts going DOWNHILL.

From the owner: Specializing in: - Physicians & Surgeonsread more

I switched to Dr. Brabham after having a bad experience with a different cardiologist, it was the…read morebest decision I have made. Dr. Brabham is very thorough and his staff is great

I am leaving this review because of a significant communication issue during our visit today. My…read moremother had a 10:30 AM appointment, and after waiting over an hour with no update, I checked with the front desk around 11:15 AM. I explained that she had occupational therapy scheduled afterward and asked if we would be able to make it. We were told we should be fine. My mother was not taken back until approximately 12:14 PM, and we were then informed there had been an unexpected medical/surgical delay. We completely understand that emergencies happen and that patient care comes first. The concern was not the delay itself -- it was that the front desk and waiting patients were not aware of the situation and therefore could not provide updates. Because of the delay, we had to cancel another medical appointment with only about an hour's notice (fortunately, we were able to reschedule later that day). We also observed other patients experiencing long waits, including people who had traveled significant distances for their appointments. The front desk staff were kind and helpful; they simply did not have the information needed to communicate with waiting patients. Better communication during significant delays would greatly improve the patient experience.

Dr. Susan Neese is such a kind hearted, truly caring doctor, who is great to her patients. I world…read morerecommend her very highly to anyone in the Amarillo area, looking for a great family doctor.

Dr Neese is an excellent doctor. She is always willing ro really listen to you & she never makes…read moreyou feel rushed.

Exceptional Care and Compassion! Dr. Tyson at Amarillo…read moreFamily Physicians is truly outstanding. He takes the time to listen, explains everything clearly, and genuinely cares about his patients' well-being. It's rare to find a doctor who combines professionalism with such kindness and empathy. The staff is always welcoming, the office runs efficiently, and I never feel rushed during appointments. Dr. Tyson goes above and beyond to make sure his patients receive the best care possible. I'm so grateful to have him as my doctor -- highly recommend him and the entire team at Amarillo Family Physicians!

They required my FULL SOCIAL SECURITY NUMBER even though I gave them my insurance card. I tried to…read moreinsist that they did not need but their computer system would not accept. blanks. In this day and age of cyber hacks and fraud I cannot believe offices still use this. All my other physical and dental offices understand.