Fast service and very professional and friendly technician. I can always rely on a great job on my…read morehot tub.

We love this company. Bryan showed up on time (who does that!?!) He worked quickly, explained what…read morehe was doing, was friendly. Luckily he had the needed parts, so only needed the one visit to fix my beloved hot tub. Charged fairly for his time and parts. Since Aquatech is clearly a find, I asked him to do some upgrades on the hot tub. Will be a customer for life.

I STRONGLY CAUTION ANYONE CONSIDERING WICKED POOLS (Formerly Lonestar Pools) in NB. Our experience…read morehas been extremely disappointing in both workmanship and accountability. We bought our house in April, and our fiberglass pool was only a year old. It has developed widespread discoloration - irregular white markings, mottling and pigmentation issues across the floor, ledge and walls. These are NOT stains. Extensive testing ruled out organic, metal or chemical causes. The markings are highly irregular, swipe-like streaks, circular patterns and even what appears to be a shoe mark on the ledge. These are not normal wear patterns and clearly are install/repair related defects, likely from improper curing. Despite installing the pool, they have refused to take responsibility or offer any help at all and stand on a "non-transferable" warranty as an excuse. A 2-year-old pool should not look like this! Their refusal to stand behind their work speaks volumes. WOULD NOT RECOMMEND.

Lonestar did our family's pool, and they did an amazing job! Very professional. If you need or want…read morea pool I highly recommend LoneStar Pools!!! ‍

They came out to give an estimate on repairs. I never heard from them again until I received a call…read moreto collect for a past due invoice that I never received for the service call that I never heard back from. He told me since I refused to pay they could not do any service for me again. Too bad!

What a wonderful buying experience. We researched the best hot tub brands which lead us to New…read moreBraunfels Pool & Spa. We walked in and immediately greeted with their friendly team who connected us to Troy. Because of his expertise, we made our purchase and were in and out in less than an hour. Our hot tub was delivered a week later! Could not be happier and was so surprised by our gift! Exceptional company and experience (I even received a Mother's Day card ).

We are happy with our huge pool bought and installed by this company…read more Concrete and stone coping was contracted out by me but they did the rest. They wouldn't set pool in hole until I paid the full amount and had to wait a couple weeks or so on equipment but it was all installed properly and we love it!

"I purchased my pool from Wicked and it was the best decision I could have made! From beginning to…read moreend, they kept me updated on the next step and I was ready to start landscaping in 3 weeks!"

These guys rule! I wouldn't have a pool if they weren't there. They are always there for me…read more Highly recommend. Manager very friendly and smart.

Horrible customer service - Lady working there was short with me last week and then today when I…read morewent back she wouldn't even look closely at the part I needed. She just kept saying she just doesn't have any above ground parts - but amazingly the Kyle Leslie's was helpful and realized the part I needed and I got why I needed! Because like I kept telling her it's been upgraded to regular pool pumps 1.5hp and 24" sand filters! I had 1/2 of a union in my hand - just to verify I got the right size!!

UPDATE TO THE NIGHTMARE: AS soon as we posted the review below, Paul (Sales/Principal of company)…read morecalled us. He wants to all the sudden make everything right. Wants us to move forward. We asked him to come to our home to view the issues and discuss with us. He came today 6/17, never looked at anything. He is ill apparently, so he sat at one end of the pool and took notes of what we said. He stated they would have a meeting and get back to us. A couple hours later he calls with an offer $2200.00 or he fixes the issues. I said so you are trying to buy us off? Basically! I told him I would have to call him back after speaking with my husband. I call back to let him know we want the issues fixed not his pay off and that we would like to know/scheduled of when the repairs/work would take place. To which he said is impossible but he will do his best. He states everything has imperfections and its not even a big deal. Again, he didnt look at the pool closely and most issues are only seen when you are in the pool, because that's when you can see the complete inside of the concrete, bull nose, trim areas. Only if we sign a NDA would he remedy the items that his crews and him should have take care of already! Actually, never should have been left like this to begin with. I refused to sign the NDA and take down my reviews prior to the work as he wanted. So, we are left with a poor job by Aquamarine pools still. NIGHTMARE!!!!! I honestly cannot believe the reviews here, my husband and I had nowhere close to the experience that others are posting. These have to be paid reviews based on our experience. To date, we still have issues that need to be resolved and as usual Toinette says it's up to the mason guy or up to me to contact their contractor. I have received many rude texts and emails during the entire process from the team, to include Paul (sales) and Toinette as well. Our so-called new pool looks like we have had it for 10 years due to the poor workmanship. We had trenches in our yard for much longer than we should have as they didnt even know they were there supposedly. How did they not know they dug them and left them. Was told pool school Paul would clean up all their trash and fill in our trenches. Of course, when he arrived he laughed and said that's not his job. Toinette said it's just small areas until I sent her pics to let her know what we were actually dealing with. He also laughed when we asked him when we would need to use Jacks magic pink stuff that was listed as a must have item to have. Spent $89 on it and Paul said we don't need it. (they will not take them back so out of pocket here also) I made multiple complaints and not once did anyone come out to look at the nightmare we were dealing with. They blatantly did not care, DO NOT care and are awful at customer service. They get your money and then leave you with a disaster of a pool. We are still left with an unsatisfactory job. There is way too much to even put in this review. I attached pictures and screenshots as proof of our nightmare experience here posted there. Project start date was 4/1/2024. Hopefully no one else receives the same treatment as we did. I really hate having to post such things but this entire experience has left me with many sleepless nights and a lot of stress and I think they should take some accountability for how they have treated myself, my husband and our home. Who wants to have wasted $65K??!!! If anyone wants more information I would be happy to provide.

Great job. I was very impressed with the final product. Crew was professional and cleaned up…read moreafterwards. Showed up when they said they would ¹