I wish I had called Touissant months earlier. Our hot tub is about four years old and kept shorting…read moreout, and I kept putting off dealing with it because I assumed it would be expensive. I finally started searching locally and saw a bunch of great reviews for Magic Wand Spa Repair, so I decided to reach out. I called on a Saturday and actually reached Touissant directly, who was hosting his daughter's birthday party. He really didn't have to answer, but he still did, listened to the issue, talked through what he thought might be going on, and promised to follow up on Monday. Which he totally did, and then came out the very next day. Once he was here, he diagnosed the problem right away, showed up with the part he suspected we would need, and fixed everything while explaining what he was doing. His rates were clear and reasonable, and the tub has been perfect ever since. Touissant knows his stuff, he is dependable and incredibly responsive, and he is just a genuinely hard-working, good person who cares about his customers. I joked with him that I hope I don't have to see him again, but if anything ever goes wrong with our hot tub, he is the only person I will call. Highly recommended!

Touissant was very helpful explaining the repair process and fixed my leak quickly. I'm very glad…read moreI have found someone I trust to fix my hot tub!

I met Frank to get an estimate. He was on time, very communicative about his actions to solve my…read moresevere pool issues. He's been on task100% impressing me on follow up. Let me bottom line this. Customers who engage him are LUCKY to have his expertise. I've had a couple other services over time resulting in disappointments.

We paid this guy six thousand dollars three months ago.He won't come back.This is what our pool…read morestill looks like.After we've had johnson's pool in spa and herb's pool company.Come look at our pool. They said, holy paradise should have got the pool cleaned the first time.Now we can't get the filters clean.This guy's a total piece of garbage, don't ever call him to do any work for you.We will be taking him to small claims court.

I dont have any first person experience with clean pools, besides setting an appointment for them…read moreto meet up with my old man. They were very quick to respond to my message / phone call which is huge since my dad was with out pool service for a couple months and was flaked on a couple times. After my pops meet up with Clean Pools he was very impressed and started service immediately. They are very knowledgeable and got his pool looking better then i've seen it before. He is also getting a hand rail installed in the pool and hot tub so he can safely use them. Ill Definitely recommend them to anyone i hear looking for a new pool professional

I have in text from Seth saying he is not the owner and can not help me with any issues but on Yelp…read morehe clearly says that he is the owner. Folks watch out for this company. They serviced my pool on two weeks and they billed me for a month of service. The pool cleaning lady came out and did not even have experience with the equipment, cleaning person told me that my salt balance is off and asked her to are you going to adjust the the machine and she said that she does not know how to work it. I texted Seth and he said he does not all employees know how to adjust it and they all do a different job and not all have experience that is all in text. Then how are they going to keep my salt water adjusted properly. They do not send someone else to do it. Also there communication is terrible I texted Seth on few issues like some repair and replace a pump. Did not answer me till a few days after and said that he is sorry and but he is to busy and was not able to get to me. The future with this company would have been a disaster no experience for the employee with machines and equipment and bad communications. Also after two weeks not happy with service Seth says he is sticking me with the one year contract and trying to force me with 1800.00 dollars. Do not sign contract because they can give you terrible service and try to stick you with contract. He threatened me with the lawyer of suing me instead of trying to make matters better. I have all this in text by Seth. Watch out watch out for this company.

Gary is wonderful. We purchased a home in Petaluma from my parents in 2019 that had a super unique…read morewaterfall pool built by McDonald Pools. My father let me know how wonderful the builder was and sure enough when we needed a repair Gary's crew fixed a small chip for me and I am so grateful! What a wonderful company!

Gary is absolutely amazing and very professional. He build us gorgeous pool and gave us so many…read moregood advises and did lots extra work to help us out with big project. I would definitely recommend to go only with him for pool projects. Thank you so much for all your help and beautiful pool!!!

Best contractor experience ever, and we've had a lot. Trevor and Kevin were responsive to every…read morequestion and concern and always got back to us quickly. Their positive can-do attitude made this such a pleasurable experience after some of the recent nightmares we've been through with contractors. They kept us informed every step of the way, made great suggestions, and turned our ugly old pool and patio into our dream. They removed our 50+ year old kidney-shaped pool and horribly-poured old patio and replaced them with a beautiful new rectangle pool and very large patio space and sidewalk just made for entertaining. Their team worked quickly and were always polite.

I'm very pleased with our new pool and with Diamond Pools company overall. We chose Diamond…read moreinitially because they had the best quote which fit our budget but also included the specifications we wanted and the standard accessories were also better than those of another company. Once work started, each phase was straightforward; work was efficient, streamlined, and appears to be quality. My questions were always answered (I had a lot). Working and communicating with them was easy and they were always welcoming. Even when clarifications were needed, they were always professional and honest and we always reached a mutual decision and final understanding. Very happy we went with Diamond Pools.

We had this company give us a bid to clean some mold from the pool and do weekly maintenance which…read morewas not so bad, $49 per week to do pool maintenance. REVIEW IS ABOUT PRICING NOT SERVICE. WE DIDNT USE THIS COMPANY because we feel their prices are a ripoff. It is absurd that they charge $165.00 per hour for repairs (like cleaning mold PLUS chemicals) and $500 x hour for emergency calls! In the mean time most companies charge $30 x hour for repairs and $120 x hour for emergency calls. I am only writing this review because I want my neighbors in Sonoma to be aware that Geo Pool's price seem to be excessive and a ripoff. We are working with Sonoma Hot Tubs and Pools

17 year old spa died, John attempted to eliminate problems very methodically and Jean was super in…read moreterms of options and communications. Service unlike anything I have experienced in Sonoma. We opted to try and salvage spa, new controls, skids, etc. and avoid landfill. Works wonderfully, within estimates and a pragmatic solution thanks to John's persistence, calls to manufacturers, and constant communications. An environmentally and satisfactory solution, not without risks, but clearly articulated. Thanks.

2026 Update David is…read moresurely Sonoma's best pool guy! We really appreciate his continued enthusiasm for doing a great job. And he's a really kind person, kind to us and our beloved Golden Retriever. So responsive to any question! And best of all, our pool sparkles!

David is by far the best full maintenance service in Sonoma. He knows his chemicals, the pool is…read morealways phenomenally clean. He takes his time when he comes to the house to make sure everything looks great. He also checks the pool system and knows a decent amount about Pool equipment so he can diagnose when something is wrong. I highly recommend David and I think that his personality and business knowledge make him the perfect choice