I'm incredibly impressed by their promptness, professionalism but most importantly, how much they…read morevalue their customers. I had an incredibly smooth process with a plumbing issue and they were flexible to my needs. He came same day and the issue was resolved before I got home from work. I will absolutely be using endicott for any of my plumbing needs.

Basement flooded after storm & was not draining. Came soon & fixed it fast, was very reasonable.read more

I had seen pics on Facebook of Royal Home Repairs new mailbox installs and was very interested…read more I called, got scheduled, and Tully was here when promised. In no time we had a brand new wooden mailbox that is the envy of our neighborhood. Tully was extremely easy to deal with, very professional, and over the top courteous. We will be using Royal for our bathroom remodel this Winter. So glad we found RHR.

We just had some work done by Tully's crew and are so pleased. They showed up exactly on time, did…read moreexcellent work and were so pleasant to work with! Will definitely recommend for any job.

They fit me into a busy day of service calls and I didn't have to wait all day. Quick,…read moreprofessional, efficient and honest. I have peace of mind now knowing my furnace is fixed so my dogs and kiddos will be toasty and warm tonight. It's super stressful when your furnace breaks and the forecasted lows will be dipping into the 20's later in the week. Thanks so much Edco Aire! I know who I'll be calling in the future if we need service. You guys rock! :)

Jerry installed a furnace and air conditioner in my house and was thousands below the competitors…read moreprices this is a great company and I would recommend it to anybody and everybody.

Contacted on Tuesday to see if Dale could come out and take a look at some plumbing issue we wanted…read morefix. He came out Thursday evening to take a look and returned on Friday to fix the issue. He is friendly, quick and reasonable. Very happy with the service. This will be our go to plumber.

After days of dealing with my warranty company, I finally got them to contract Perrine heating and…read moreac to come look at my broken air conditioner. Perrines came out less than an hour after my call and had it fixed and running right away! They also were kind enough to go through my house and shut all my windows that had been opened due to how hot my house was. I 100% recommend!

My washer completely locked up and no codes seen. We were told us on phone it had to be the control…read morepanel and to get it. So ordered it and they said if that wasn't it they would take it back. It didn't work so they came to check code and said it was another piece. At that time they said to bring back the control panel when picked up the other piece. Got the new piece and it didn't work either. When went to take back the control panel they refused to take it back saying they didn't say that, when they were heard by other people saying it. But still saying they didn't. They said they would only take back piece that they tested and said what it was. But when found out the second piece didn't work either they said they wouldn't take it back, even though they tested it and said that is what it was. Said they wouldn't take it if it had been plugged in. Duh how else are you supposed to know it didn't work. When reminded that they did test it they said they would check and ultimately did take it back. But still refused to take back the control panel they had told us that it was and was very expensive, denying they said that. So we are out the money after he told us what to get. So I'm wondering if business is bad enough you need to get people to buy things so you can lie and make them pay for it. We have bought things from there in the past, preferring to do local business, but never again. I prefer honesty and standing behind what you say.

Terrible. I have Thermador appliances and these guys came out several times leaving the appliance…read morein worse shape than they found it. What made matters worse is I could tell they were clueless and instead of accepting they were in way over their head, they just kept digging into my over priced appliances until finally Charlie blew up my range. I had a dishwasher that baffled the Charlie's repair man. It was broke for over three months. Charlie's nor Thermador was in rush to fix it. They kept delaying. I don't think Charlie's knew how to fix it so they just kept delaying. Finally, Nebraska Furniture Mart replaced the item as a lemon. Thank you NFM, couldn't get a more stand up organization. Did Charlies ever call me to schedule a visit to finish the job? No. They seemed like they were hoping it would just go away. For that matter, so was Thermador. Then the range broke. Don't buy Thermador, did I mention that before? Charlie's is the only repair company to do warranty work in my area. So reluctantly, I call Charlie's who sent a couple of guys out and promptly screwed up my range real good. Of course there were several calls to Thermador for guidance, which was futile. Charlie's repair man claimed he pinched a wire at one point. How? I don't know. (A later repair man from a different company that fixed the stove said no wire had been pinched and wasn't sure how that could even be done). The Thermador rep on the phone said he didn't think the problem had even been diagnosed properly. Finally, Charlie touched something he shouldn't have that arced and caused the entire unit to blow. It was completely dead. Charlie's solution? He needed to go order more parts. That meant another week wait and most certainly another useless visit. Holy cow, they I should sell snake oil. I was lucky I found another certified repair man to do the warranty work and fix what they had messed up. For big ticket items, don't use Charlie. Actually, I wouldn't let Charlie or his crew work on my napkin holder that sits on the dining room table.

Woke up on a Monday morning to find the main water pipe leaking from my garden bed, it looked like…read morea natural spring. After calling 3 different companies who "didn't think it was an emergency" I called Richter Excavating, they arrived the same day and a day later I had a quote. They were able to squeeze us in between other jobs. My wife and I are very thankful for their quick response, they were very friendly and polite. Will be my go to service.

Update 09/26/20: I met with Lorenz today. He was on time and very professional. Unfortunately the…read morework I was needing completed was beyond the scope of what they do, so he was respectful of everyone's time and let me know that promptly after seeing for himself what the issue was. Update 09/24/20: I did receive a call from the same admin this morning. She did reference my posted review. I was able to schedule an appointment for this weekend. Original 09/24/20: I would love to be able to give a firsthand account of their professionalism AND quality of work. In fact, I did reach out to them originally because their reviews on Google are overwhelmingly positive. Unfortunately, after two calls out to the business to request an assessment and estimate for a home I'm under contract to purchase, and being told twice I'd be called back with the field person's availability, I've not received a callback. I was told both times he would only be available evenings or weekends; I told the admin with whom I spoke that that's fine as I'm fairly flexible. Still, I explained on the second call I made that time is of the essence in my situation (inspection periods only last so long) so I asked that they either let me know promptly when he might be able to meet me, or just tell me he doesn't have time so I can reach out to someone else. Still nothing--and I was made to feel as if I was wasting the admin's time judging by her tone of voice and not saying "goodbye" before disconnecting the call. They may do good work, but if you're looking for responsiveness and professionalism, look elsewhere.

I cannot say enough great things about this company. We have trusted Eric for years with our…read moreroofing issues even moving from one house to another. They are honest, professional, reliable and extremely a great value. We call them and they are quick to respond, know and thoroughly check everything. Quick solution to a leaking problem again for us. Thank you Eric, Katie, and the other gentleman! We appreciate local businesses and I hope everyone uses you for their future roofing needs!

We had some roof damage on the 7/14 wind storm. I called 4 different companies and Fiddler calle…read moredme back within 10 minutes, from the field. William came out the next day , assessed the situation, had a gentleman out to do a temporary patch within 4 hours (Sunday) and had the roof repaired the next day. Cannot say enough good things about their professionalism and responsiveness.