A month after I purchased my car some a-hole was mowing next to the road. Well he hit gravel and a…read morerock hit my windshield. Was so upset! Was a 6 inch crack and too big to be filled. After the summer heat and cold winter it finally spread to the length of the windshield. I called Glass Shop and got a quote. $280+tax. (WHAT?! Deal and done!) took my car this afternoon and within the hour I was ready to go home with my new windshield. The owner was very nice and I have no doubt if ever needed again I will go back. (Just FYI, they're business has moved to just up the road on the left :) )

I went here to get my car windshield replaced. The actual work done has been fine so far. However,…read more24 hours later, I'm still trying to get the smell of cigarettes out of my car (I do not smoke and have never allowed it in my car).

Giving 2 stars as the tech was at least friendly, but this is the only business I've encountered…read morewhere if their "repair" makes the problem worse they'll only refund the failed repair cost if you pay more money to fully replace the windshield. Pics are attached of the small crack before, and then the spreading crack immediately after. I was going to just suck it up and replace the windshield but that doesn't sit right with me that I paid full price for them to damage my windshield further. Updating to add that safelite did reach out a few days later and address the concern. Updating to 4 stars as their customer service after the fact was good.

Service Tech (William) was great. He was very thorough, polite, and informative. Chip was fixed…read moresuper quick. He let me additional paperwork on warranty and his company business card as well.

I was extremely pleased with the service and the quality of the repair work on my car. I would…read moredefinitely recommend 5 Star.

From the owner: Welcome to the 5 Star Collision Center, LTD.. We are proud to serve Springfield and the surrounding…read moreareas with quality auto body repairs. We provide a wide range of services, including collision repair, auto body painting, dent removal, windshield repair, and auto frame alignment. Call today.