I needed to replace some water damaged carpeting. Do you know how many carpet stores there are in…read moreFort Collins.? How do I even decide on which one to try. The first store I called had an operator who sounded like my call and questions were an inconvenience to her. The second store I called wouldn't bring samples to the home. On my third try I was the lucky recipient of a store that not only would bring samples to my home but as an added bonus they were family owned. I was impressed to see they were closed on Sundays for "family time" What inordinate respect I have for an establishment that values family over possible revenue earned on a Sunday. Wait,it gets even better! Carpet Mill sent a wonderful sales person to my home. His name was Chad Campbell . This young man is one in a million! With a personality that could win awards he could have easily sold me snowballs in the middle of winter!!!! To conclude the sale I went into the store to leave a check. Chad could have easily made more money on the sale but instead he told me to wait 5 days to bring the check in because in 5 days the carpeting I chose was going on sale and he would then give me the sale price. Is that totally incredible ? Why shop anywhere else when you have the best of the best with Carpet Mill outlet?

My husband and I visited this store for the first time this Saturday! The website said they…read morecarried tile and that was primarily what we were interested in. (we did not look at carpet at all and I am sure based on their name that is what they primarily sell but this review is for tile purposes only as that is what we looked at) They did have some selection but it was not as wide as we hoped. They also had some hardwood and fake hardwood available as well. When walking in we were not really greeted. I didn't understand we had to go get our temperature taken first and had walked over to go look at tile. So found out after the fact. It was a little bit awkward. The lady then pointed out the tile to us and let us do our thing. I didn't find the people working there at the time to be overly friendly. They were not unfriendly or rude. Just not really warm and welcoming. The selection of tile was relatively small. We did manage to find one thing we liked but as we were just getting going we took note of the price and the item numbers. It was a little more money than we had been hoping to pay. We said we would come back though if we ended up deciding on the tile from them.

Sears Trostel is awesome! They have everything from your standard boards to rough sawn boards and…read moreexotic lumber. Plywood, melamine, live edge, tools, stain, woodworking supplies.

We used to really like going to Sears Trostel to purchase hardwood and quality plywood veneers, but…read moreover the last few years, we have felt less welcome than before. Recently, we were chastised for accessing plywood without the help of an employee. We've never needed help in the past? To be rudely reprimanded for handling the material almost made us want to walkout.

I had an appointment for a bid and someone came out but no one ever got a bid to me even after…read morecalling twice and emailing twice. No one responded.

Excellent service, great results and they stand behind their work. David (the owner) is a stand up…read morecar guy and prices were fair and the crew did a great job! I had a small spot that wasn't perfect and they came out the next day and seamlessly fixed. Very happy and excited to do the other half later this summer!

We've got a mixed review for Graham's Flooring and Design:…read more We wanted to get a couple different bids on materials and labor for replacing the slick vinyl floor at our new home in Loveland, Colorado. In addition to Peak flooring and Lumber Liquidators, Graham's is right here in town, as well. Lumber Liquidators has a bad reputation in both California and at this Loveland Colorado store, so they were eliminated from our list. Graham's was a tough one because we kept showing up at their door on days when they were closed for special events. While waiting for Graham's to have people in attendance we went to Peak Flooring and brought a big sample piece from the flooring we had left behind in California. Kristy spent a long time showing us various sample pieces and even encouraged us to take the samples home to see how they looked in our environment. Then an estimator came by and took measurements and then we finally found time to get to Graham's to get a competing offer. We brought our sample from California and showed it to the woman minding the store. The woman said she just worked the front office, but she had a phenomenal eye for the products and the color of our sample from California. She said she had just the right thing and went to the warehouse while we browsed the samples in their showroom. When the woman came back (sorry, I can't remember her name) she showed us a sample that she said was a new line that the salesmen hadn't had time to build the display for. It wasn't the same as the sample we had brought in, but it was a lot closer than anything in the offerings from Peak flooring and, although I would have preferred engineered hardwood, the vinyl hybrid was still better looking than the samples in our home and had a better warranty and durability specifications. We were sold! We scheduled a visit from their estimator and we were happy we were persistent about visiting Grahams -- third time's a charm! Kim showed up and took measurements around the house while chatting with us about Loveland and Colorado and how it's different from California. She promised to get us great pricing on the flooring and labor and left us feeling pretty good about our choices for the flooring and installation company. We ironed out installation dates and materials costs via email and Kim was able to get us great pricing even though the Colorado warehouse was out of stock for the new line of flooring planks. It was a bit strange when the two installers (Rocky and Israel) and the foreman (Eddie) showed up bright and early on installation day. Kim didn't show up with them because she had been booked at another estimation appointment down in Denver and, for some reason, they weren't willing to start without her. When she showed up 90 minutes later, the installation team discussed a few things with her and she told me she had forgotten to check for the need for underlayment in the bedrooms where the carpets were going to be replaced by flooring. She quoted a decent price for the additional material but, with the installers ready to go and materials already on site, I really didn't have much of a choice but to agree and proceed. Needless to say, that was a bit uncomfortable. With that, Rocky and Israel set about removing carpet while Eddy disappeared for a few hours, returning later with the particle board to be used as underlayment. Kim also disappeared, but we hadn't expected her to get involved in the labor anyway. The job took longer than expected, particularly with the extra requirement to cut and lay out the particle board. We also discovered some scratched boards mid-way through the installation efforts, and replacing those boards required removal of several adjoining planks. We were glad they did it, though, because we knew we wouldn't be able to 'un-see' those scratches if the problem wasn't corrected. After that, Israel continued installing our flooring while Rocky disappeared -- apparently he got a call and was diverted to a house in a nearby neighborhood where he started the demolition process for their flooring job. The job had been scheduled for three days with the hopes of completing it in two; the guys came back for a fourth day to finalize the installation and add the finishing touches -- putting the baseboards back on and adding a special nose-board at the top of the stairs. All in all, the guys did a great job and we are just ecstatic about the results. We do feel the job could have been completed in 2.5 to 3 days if everyone had showed up on time and stayed on-site to contribute, but the delays didn't cost us any extra so we're really only complaining about the extra time that we had to endure the reverberating noise of hammers pounding throughout the house. It seems like Graham's Flooring is so popular that they're a little over-booked, but we love the flooring and the results!

Great experience start to finish! Regina helped me choose the perfect kind of carpet for my…read morebasement after listening to my needs and design ideas. She never rushed me and even ordered some samples to be sent so I could try them out in different lighting and traffic patterns. We got updates from her immediately when we made our decisions and when it was on backorder, she was apologetic and still prompt. She made sure we fully understood what the installation process would look like before, during, and after. The installers were very professional and respectful of our space and walked us through each room when they were finished to make sure we were satisfied with the work. Regina just followed up with me to make sure everything was perfect. Graham's has great word-of-mouth so I'm glad I checked them out even though we're all the way in North Denver- there was a very small trip fee to come from Loveland that was absolutely worth it for such a great experience!

I have been working with this family owned company for 7 years (Interior Designer). From…read more estimating quotes , templating and fabrication install, each step of the way has been quality work, and excellent service. I enjoy working with them and will continue to do so.

Thank you so much for letting us have the broken pieces, the kids loved filling in the pothole out…read morefront and making a mosaic with the stones. They didn't do too good of keeping to a design the first time being 9 and 11, but luckily we have a few more holes to take care of.

Great communication and service. On time for estimate meeting and for installation. They did a…read moregreat job and we are really happy with our garage floor.

When it rained and snowed, and I walked on my smooth garage floor with wet shoes, the floor became…read moredangerously slippery. I was concerned about slipping and falling, and wanted an anti-slip coating for the floor. I called Epoxy Colorado and spoke to Paulette. Paulette answered my questions and scheduled an appointment for Tyrel to come to my home and explain the options. After reviewing color samples, I opted for a new epoxy floor with anti-slip coatings and a custom color pattern. Tyrel and I agreed on a day to have the work done. Jesus arrived about 8:00 a.m. He explained the work, how long it would take, when I should be able to place items back on my new garage floor, and when I could park my car in the garage. Jesus was friendly and professional; he answered all of my questions; and he worked quickly and efficiently. I'm very pleased with my new garage floor, which looks like a Jackson Pollock painting. The anti-slip coatings make a big difference in walking on the floor. I recommend Epoxy Colorado to anyone interested in a new garage floor. Michael Levy

We were having some deck issues and even though we were out of our warranty period, they came out…read moreand fixed it at no cost. Greg did a super job staying on top things for us and having the work completed as promised. We initially contracted with Alpine Gardens as we knew they would be there for us!

They do not stand behind their work or their warranty. They want to pass off their shoddy…read moreworkmanship on to other entities instead of standing behind their installation. I would advise any homeowner or any business to avoid Alpine!

Zeke and team did an outstanding job cleaning my windows. They were on time, worked hard and my…read morewindows were spotless. They aim for perfection. The bid for less than a bigger operation. I asked them to come back to power wash my concrete and it was another excellent experience. My house feels refreshed!

Highly recommend their excellent service from window, gutter cleaning as well as any additional…read morechores you may need accomplished around your home. Will definitely be using them next sprin.