Gateway is an excellent place to go for rehab! The staff are amazing the outpatient staff are wonderful and very loving and caring they truly are about their clients I would most definitely recommend this place! read more

In my experiences at Gateway inpatient (Springfield, IL), the staff and counselors seemed honest about caring for people and helping them not only with addiction/detox, but also, and more importantly, their mental wellbeing. This place is not a hospital setting, as in the rooms are furnished and modern, which helps. The staff do the best they can with what they have. The food is good, which is a huge plus, and the program and medical staff seemed caring, in my personal experience. I just wish they could take medicaid. (they may in certain instances, I am not totally sure) read more

The care was great,but, when I left I realized that someone had stolen 3 items that were in my luggage. Only staff has access to my luggage so I would advise anyone going there to NOT take anything valuable. I am seriously disappointed in them for this theft. read more

This place is terrible. I have stayed there several times to get well and this last stay was no place to recover. The triumph unit is supposed to be all men and is commingled with women. The women are fighting like children and trying to hookup with the nasty men, it's repulsive and not a place I suggest to anyone in need of a tranquil place to recover. It's far from a safe environment and if I could give it zero starts I would. It's an absolute disgrace and I am actually urging my insurance company to get the money back from the stay. I have so much more to say but too frustrated to keep doing so. Beware. read more

They claimed I had Covid do I went home for five days. I had all 4 boosters. Upon returning they said I still had it so they put me in a Quarantine room with a girl who just contracted it. We were prisoners in this room for 4 more days. No nursing! I wet the bed every night and they gave me sheets Once!! I demanded daily to be retested instead was yelled at. Once the said I could go to group suffering from PTSD people were cruel to me. I left day 5 still detoxing because they ignored my symptoms. This place is a ZERO. Visit my fb pa read more

Gateway Foundation - Happy sober days. Not me now - Counseling & Mental Health Near Me - Springfield, Illinois

I have been calling for help for 2 weeks now, been told I would receive a call. I called back tonight, got snapped at by their operator saying "THEY WILL EITHER CALL YOU BACK, OR YOU CAN CALL BACK DURING BUSINESS HOURS" I've been calling looking for help for 2 weeks... they clearly have no need to help people who acknowledge they need help, especially when they don't have insurance. Didn't once ask my name or for my phone number, I had to ask them multiple times if they needed my call back number. They only care about the money clearly, they couldn't care less about the patients. read more