We had a fantastic experience with Jose and 5 Star Flooring. Jose worked with us from the estimate,…read morewhere he helped us determine the best and most cost-effective solution to our needs, through flooring selection (twice!), installation and beyond. He was responsive, helpful and patient at every step. We were on an exceptionally tight timeline to get the new flooring installed before moving into our new house and Jose made it happen. The floor looks beautiful, even better than I had imagined. I'm finally getting around to writing this review about a month and a half after the work was completed, and I just got off the phone with Jose a few minutes ago. We thought a shut off valve had been covered by the flooring, but it turned out the installer had done skilled craftmanship to cover the valve while still leaving easy access to it. More kudos to Jose and 5 Star Flooring! I can't recommend them enough.

Just as promised, 5 star flooring indeed. I was on a time crunch and Jose was not only very helpful…read moreand personable, he made sure to help meet my deadlines. He was knowledgeable about the types of carpet and knew which would be best for my home to suit my needs now and in the future. We did have a competing bid from another local company who also had more inventory to choose from in-house but ultimately we chose Andy's 5 Star Flooring because of Jose. The crew that came to install worked so fast. They were all very polite and made sure to keep in touch as far as arrival time in the morning. We are very pleased with the finished product and look forward to hiring Jose, Francisco and his crew again in future projects.

This place is DISMAL, I would avoid this establishment like the plague. They are not helpful, they…read morewill not get out of the chair to greet the customer, the timeline for work is unreliable and unrealistic.. I will take my business elsewhere

We had 2 weeks between getting keys to our new house and moving in. Amber at Carpet One worked…read morewith me to replace old carpet with new engineered wood flooring in my tight time frame. We were able to move in with new floors. They look great and we have received many compliments on them. I highly recommend them. Amber is great to work with.

I've lived in Oak Harbor for almost 40 years and Wendy at Floors Plus is the first person, at any…read morebusiness in town, that took the time to listen to my project needs and initiative to request my name and phone number so she could follow up on my progress as she promised to do. I give her and Floors Plus 5-stars!!!!!

I have worked with this company for over 25 years on well over 400 projects. The owners and staff…read moreare kind, profession service oriented people. The process of discovery, planning, costing, scheduling and finally installation are always executed in great detail. The stores are loaded with great samples and if you desire something A product that isn't on hand they will procure it and ship it to you if needed. Lastly, with as many projects as I have worked on there will be a small percentage of warranty work. This typically is a manufacturing defect or some other issue that mars the beauty of the work. There has never been a hesitation to make it right in the few instances this has happened. Overall you will be kicking yourself if you go to one of the other stores or the big box store in town and not Floors Plus. Highly recommend!

We had a bit of a challenging project- replacing flooring throughout most of our house after a…read morewildfire left it smelling like smoke. We also had to level the subfloor in one of the biggest rooms. It was a stressful time for us but Modern Flooring really helped to take the pressure off, and we had a great experience with them from start to finish. I loved their helpful but no-pressure sales approach and their transparent pricing. They were always quick to get back to us when we emailed with questions. The project itself took several days and we really felt like they took the time to do everything right. We are very happy with the results. Thank you!

I am updating my review. Now that we have lived on the floors for about a year, it has become very…read moreapparent that the floors were not leveled well. The LVP is lifting in areas because there are uneven surfaces. The LVP has lifted so much, that the boards are sharp where they have popped. I contacted Modern Flooring Services and they informed me that my warranty expired in February (2 months back) and that they won't be able to help me. This isn't a warranty issue, this is an installation issue. Don't use this company as they won't make good on their mistakes. They did offer to provide an estimate to repair the work, however. UMMM. No thank you.

Nice people but workmanship was poor to average. Had difficulty getting them to show up and finish…read more Our new laminate floor creaks. Wouldn't use them again.

Alex was so responsive and competitive with pricing that my hardwood refinishing job was complete…read morewhile other shops were responding to my requests for bids. Highly recommend! Stunning results.

I needed a row of arborvitae removed for a deck installation. Problem was, there's really no way…read moreto get a machine, like an excavator or backhoe into the space. Two Six Six showed up with a team of guys - they cut down the hedge, dug up the stumps and hauled the whole works off. Check out the before and after photos.

Rudy and his team transformed my space! I have about 550 ft of fence line, most of it was 6'…read more"privacy" chain link but one side was 4' chain link without privacy blockers. I explained the type of fence I wanted to Rudy- horizontal metal panels on the bottom (no wood rot there!) and pickets on the top half. Rudy made it happen. He also installed the digging barrier I bought to keep out coyotes and keep my chickens safe. Now I have a private, safe yard and Rudy did a great job!

I cannot express enough satisfaction for his work. We had purchased about $14,000 of real hardwood…read moreflooring from the store and needed someone to install. He was fast to respond and set-up time to install that fit our schedule. The install required removal of 2 rooms of carpet, removal of large area of laminate that come with the house and removal of our master bedroom hardwood which my son and I installed. It was a large install and had to be done over a week or two. They cleaned every time they left so that we were not living in sawdust. Watching them get a perfect pattern match with the hardwood was amazing. After the initial job, he stretched the carpet that was in our theater (the only carpet left after this install). We looked at the theater and asked if he could come back to remove the carpet he just fixed and put hardwood in that room. That required buying 2 more boxes of wood. After he started the theater a couple weeks later, he found that the store gave us the wrong wood in one of the boxes. He offered to drive an hour to Everett to exchange the box. All in all, a fantastic installer.

I contacted Luis Toral about refinishing my floors before I moved in. The closing date kept moving,…read moreand Luis kept working to accommodate my changing deadlines. He was very responsive to questions and changes in plans. I was out of state when the work was done, and he sent me a photo of the proposed finish to be sure it was what I wanted. His team did a beautiful of refinishing both oak and pine flooring. There was a bad stain in the living room that I didn't think could be removed but they managed it. The floors are gorgeous now.