Horrible service.. staff is very lazy very unprofessional they try to sneak and add unnecessary fees to the service very greedy and money hungry.. the service is not quality at all. Don't waste your money or time here read more

Gateway Nails & Spa - Nail Salons Near Me - Little Rock, Arkansas

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I went to this salon and asked for powder dip for my nail. I received 2 different quotes at the check-in desk and once he started buffing my nails he increased the price, I immediately told him no thanks. I paid for a basic manicure and left. This place is a scam please verify price upfront. read more

I had an opportunity to stop by Gateway Nail and Spa. Tommy did a great job for the simple color requested. Great customer service and I didn't have to wait long to be seated. If you are looking for technician, please stop in and ask for Tommy! I will certainly return! read more

Gateway Nails & Spa - Nail Salons Near Me - Little Rock, Arkansas

(Good compliment: they are nice workers & very clean place.) BUT I'M VERY disappointed. I have a very important event tomorrow and I called an hour in advance to get my feet done. Worker explained that they are not busy at all, then if I come now I'll be able to get my feet done right away.. Once I arrived, 4 more people came in the same time as me(3 of em needed Pedi done). ALSO there was 3 more people getting their feet done already so I had to sit and wait about 5 mins, which wasn't bad at all BUT once in my chair, I sat there for 47 mins until finally a worker came and started the water for my feet. I then showed her the design and colors I wanted all for nothing because she tells me "she doesn't know how to make that design." WTF??? So I sat there overall for a bit over a hour for NOTHING.... I could have went somewhere else but now it's 6:30pm and I'm screwed! Smh I'm so upset. Maybe you guys need to train the workers on how to draw or maybe ask customers what exactly they want before they sit down and waste a whole hour waiting! read more

Gateway Nails & Spa - Example of what I wanted :,( - Nail Salons Near Me - Little Rock, Arkansas

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May 3rd 2024 received Dip, May 4th 2 nails chipped, May 6th more nails chipped . I'm warning you all do not waste your time going to this nail salon. It's looks nice but it is in no way a professional and top tier service establishment. read more

Gateway Nails & Spa - Nail Salons Near Me - Little Rock, Arkansas

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Went here on a whim. I've noticed past reviews show some bad experiences, but the man I saw was excellent. He took his time planning out and making sure everything was perfect. These are the best nails I've ever had done. I didn't catch his name but he was tall and somewhere between late 20s and 40s. read more

Gateway Nails & Spa - Nail Salons Near Me - Little Rock, Arkansas

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Dina is amazing! I have bad ingrown toenails that hurt if not trimmed out properly. She didn't hurt me at all -- and the pampering for $50 is worth every penny and minute! I splurged and got gel polish to last longer--only wish I could take her home with me! Clean, professional and got me in without an appointment. read more

This is a nice nail salon. I've been to 6 different salons over the past couple years. Five in Central Arkansas. One in Dallas (Pink Toes - terrible). Bottom line: I would recommend this salon if you need the basics in a nice atmosphere. Details below! Atmosphere: A (better than expected) The salon was clean and beautifully decorated. The massage chairs were nicer than I see at other salons. Plenty of waiting chairs and plenty of stations. Nice, large floorplan and unobstructed flow. Colors are selected from a collection of painted tips. They have a ton of colors. No wandering around the salon looking for colors. Hospitality: C (as expected) You are greeted upon entry. To pass time, when you are close to your service time, you are invited to relax in one of the massage chairs. Technicians are polite but not friendly if that makes sense. This is fine for me. I saw a cooler with refreshments inside but was offered nothing to drink. I give them a "plus" bc they were very accommodating to a patron using a wheelchair. Technicians: C- (as expected) Technicians were very meticulous but it seems that some have more experience than others. I had to provide a tip on how to fix a nail. I wanted ornate paint design on two fingers but my technician couldn't do that so i got a simple but pretty 1-color flower. Equipment looks new and/or sterilized equipment. Value: C (as expected) I received a basic manicure and pedicure with shellac on fingers and toes. I also broke a natural nail and got a tip added. I paid $85. The work was good but my nails aren't super shiny like they usually are. read more

I've come for here pedicures here before and they were good. I decided to come in for a fill and replace one acrylic nail that broke. The manicurist filed my nails uneven. They are quite disastrous and didn't get all the nail paint removed from the previous color. I tried to have him fix them this is the best he did. So dissatisfied. It is an art that requires attention to detail. He seriously lacked that or just didn't care for whatever reason. I will not be returning for this reason. I find it unacceptable for someone in this field not to take pride in their work. *I get stiletto or almond shaped nails. I walked in with almond and walked out with round, so, not even that was right. I now have to go pay someone else to redo my nails. I wasted my money and no one wants to waste their money or time. Highly disappointed. read more

Gateway Nails & Spa - Nail Salons Near Me - Little Rock, Arkansas

very disappointed. my natural nails are short anyway, but she cut them and uneven. my cuticles we're very dry and she did a good job on them, but the polish (gel) is awful one finger seems to have a blop on it. she shaped them last which took polish off the edges. when I left she didn't say a word just took my $, turned around and left. After I got outside and saw how awful they looked I started to go back in, but they were busy and I didn't feel like waiting for another tech to start over. I think this is the first time I have given a review on anyone, but it is the holidays,so if you dont want to take a chance on your nails looking bad, go somewhere else. read more

Went to this place to get dip on my nails. The following week the dip started chipping on the side of one nail. I went back to get it fixed. The following week after getting my nail fixed 2 more nails did the same and when this happened it caused my nail to break. I was frustrated again and didn't bother going back. I ran into an old customer of Gateway Salon and was telling her about my experience. She was telling me about one of the old nail techs who used to work there by the name of Ethan who is now at O'kay Nails in Bryant. I scheduled an appointment there with him it was a great experience and I was pleased with his service. O'kay Nails in Bryant is a new nail salon go there and experience it for yourself. They are great! read more

I will not be back. One of the nail techs, Ethan, does not like to make repairs. it's been bad enough that I've paid other shops for repairs. yesterday, after spending $50 on nails, 3 were discolored and ethan saw it. he did a quick sand, buff and redip, it was fixed. he asked me to not come back. There was no scene, he was still tipped but after considering the thousands I have given him and asking for 3 nails to be fixed while I was still in the salon and the last customer, it's a lot. the owner posted a comment to my google comment asking me to call to make it right so I did and it was a completely different story with me on the phone, I was the problem because my nails got fixed and I was picky. maybe they need to call it half a nail if they don't intend to do a good job. read more

I love this place! Tim and his staff are wonderful. Yeibi is my new fav. I haven't had a bad experience yet and really don't expect to. I've watched Tim's work evolve over the 15 years and it's only getting better. Don't hesitate to give them your business!!! read more

If I could give zero I would. Take your money elsewhere. This is trash. I came in for a fill and color change. Doesn't even look like the same shape. Told them same shape. And the proceeds to do coffin. Just go somewhere else. Came in with a friend and she was first told 45 and he then proceeded to charge double after he was done read more

BEWARE!!!! DO NOT GO TO THIS NAIL SHOP! I went In for a pedicure an hour before closing received my pedicure paid for my service tip included and left the shop 10 minutes before 7pm. When I arrived home I noticed that my polish is very sloppy clumpy and messy. I returned to the shop at 1030am as they open at 10am and was told all technicians there are private contractors so my only option for a repo loan is the same technician who did the worst job ever last night. If someone else polishes my toes I will be charged for a polish change. When I asked for the manager I was told he was in the hospital and they didn't know when he would be back! I left and though have been a customer for 4 years will never return. I refuse to spend money for a service not be satisfied make a reasonable request for a subpar service and then be told that my only option is to have the same person to keep trying to polish them for me until they get it right. If service providers have it fixed in their minds that people are trying to get over on them so make it hard on everyone to get the basic standard of service then they should not be in business. Again I paid and tipped less than 24 hours ago and was refused to be made whole. I will never again go to this shop and warn you if you don't approve of your service you will not be made whole as they are private contractors according to what I was told and the only one that can make any corrections or repairs. At minimum a posted sign saying this would be helpful that way customers know the risk before sitting down for service. read more

This place deserves 0 stars. They are very unprofessional and do not care about their customers. Each time I asked for an update I was given a longer wait time even though there were no customers inside . They only had one person doing nails and tried to force me and my friends to get different services. Do not recommend read more

Very nice on the inside! I love that they are open on Sundays as my regular salon is not. The pedicure was everything; that leg massage was much-needed and the best part. He didn't rush through it either. Will definitely be back for more pedis! read more

So I wanted to try this place out for the first time and I'll never go back. I went on a Saturday and got a gel pedicure and gel nail polish changed. I was placed with an older guy who took a very long time. On Monday I decided to go back because 7 out of 10 of my nails chipped...an older lady said she would fix them she literally patched up the tips of my nails and then polished over them. So today ( Thursday ) I'm about to take my polish off because they look horrible. I paid $73.. total trash. read more

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Clean salon with efficient service for walk-ins. They provide cold beverages (water and soda) if requested.

Friendly staff, clean place, but a 3 of my nails fell off within a week after getting them done. They were pretty but didn't last I wanted to try a new place, definitely not coming back read more

I paid 30 dollars plus tip for my daughters nail set. The nails were misshapen, nail tech couldn't understand/answer my questions on prices, and the paint job was sloppy at best. One nail broke off after three days. They try to pressure you into gel polish without being able to fully understand your response. The regular polish barely lasted a day without chipping off so maybe that's why they pressure you for gel. I would not suggest this place unless you'd like to pay for a poorly done-rushed set. Again, huge language barrier the day we were there. read more

Gateway Nails & Spa - Nail Salons Near Me - Little Rock, Arkansas

Just moved to the otter creek area. Was in need of a good nail salon. I was very pleased with the service provided. Actually kind of took back by the greeting I got at the door. Never been to a nicer nail shop. Will definitely be back! read more

I came in for a simple manicure. The manicurist was pleasant and work was great. I loved the warm wax on the hands. I will probably return for a gel manicure and see how that goes. read more

The service was great, they got me in really fast, they asked me what I wanted and explain to me what was the options, very fine people to talk to make you laugh... Feel like I'm going to go back soon the price was good... Had a great time really loved it there. read more

Gateway Nails & Spa - Nail Salons Near Me - Little Rock, Arkansas

The most wonderful pedicure. My fiancé and I enjoyed a pedicure together and opted for the deluxe. It was the most attentive pedicure I have ever received. I will most definitely return back do here. I don't know the name of the older man but OMG, he was amazing I will be requesting him every time. My new spot in AR. read more

I walked in and the place was very clean and nice looking. We sit down and everything was cool But the wait was more then 30 minutes, I get to my lady and she was giving me a rude look at first We get in the middle of doing my nails and she starts to yell at me saying "be careful I don't have time for you!" After my nails got done there was residue of nail polish and all of my nails were crooked. I don't like how my nails look and I hate how they treated my sister and I. read more

i highly recommend ask for tim if you go he's very sweet takes his time and does a wonderful job read more

Gateway Nails & Spa - Nail Salons Near Me - Little Rock, Arkansas

Linda did a good job on my nails but the service could use some additions. Usually when I get a pedicure ( dipped) I also get a lower arm and hand massage with lotion or oil. My nails look great but I had to put on lotion in the car. I will return if I am shopping in that area but won't make a special trip to this nail spa. It's missing the spa. read more

Love this nail shop! The salon was clean and everyone seemed to be nice and respectful! My nail guy took his time and my dipped set came out perfect! Will definitely be coming back! read more

I usually come in for a pedicure, never a problem. But this time she cut my cuticle until they began to bleed. Won't be back again very disappointing read more

Quan is the best! If you haven't stopped in, do so today. He does great work. You will leave there feeling good and looking your best.

I had a good experience. Kathy did a great job on my eyebrows I will definitely go back! Very nice place!!

I took my two great nieces and got excellent service!! And it was reasonable! I see myself going back

I came in for a pedicure and the older gentlemen that did it was amazing! He was careful, meticulous, and so sweet! I am totally coming back here. This place is so relaxing. Love it! read more

I went in for a gel mani and a pedi. The pedi was ok but the mani was not good! I chose a color with sparkles. The manicurist left many nails just bare or with 1 sparkle. But the worst part is that at the end they wanted me to leave my hands under the uv light for 2 min and they started burning! I had to revile my nails when I got home. I will not be going back read more

I always see Quan. He is the best ever and he speaks good English. He does it all and he stays current with the new trends. The salon is very nice and always clean. read more

What a waste of money! Great leg massage but other than that just awful. Worse mani-pedi ever and I have had a bunch. Nails were not trimmed properly. Polish job was not smooth or even. Mani water was cold and there was no arm lotion or massage done. Wax for pedi was so hot I had blisters in the insteps of my feet by the afternoon and that was after making her take the bags off several times before finally being able to stand the heat! Hand wax was not much better. Save your money and do a sloppy job at home yourself! read more

Just okay. Gateway is very clean and the ladies will take good care of you. I only rated 3-stars b/c I know what I want when I go in. I am blessed with naturally long, hard nails; a simple manicure is all I ever want. However, I hate being pestered with the upsale pitches for gel, or powder, or whatever is the next best thing in nail polish. I should have to say "no, thank you" once. Also, I find when they are super-busy, corners get cut as they hurry through the service. I once asked about nail polish designs and was told they didn't do that - or maybe I misunderstood and she didn't do that. Oh well . . . I'll go back as my pedicures are no easy task but I do my own nails now. read more

I have been getting my nails done for 15+ years. I was so disappointed with the place after 2 visits. They are fairly new (opened in 2018-2019). Very large, lots of options, clean. The first time I went they did an AWESOME job. My nails were perfect. I paid $35 for a fill. I thought it was a little high but thought it was worth it since my nails looked so great. However a week later, the gel polish was chipping and a couple of nails were detaching from my real nail underneath. I just figured it was normal wear and tear. I go in the 2nd time and the guy who did my nails spoke almost no English and had to go get someone to translate for me. When he did the polish it was really thick and uneven. Because I got a fill, I asked him (or at least I thought I'd asked him) to please try to cover the areas that show previous fills as much as possible. And he didn't. About a week and a half later, I have chipped 2 of them and 9 of 10 of my real nails are peeling from the acrylic. I spent $45 this gel fill!!! And this is what is happening after a week and a half. I am not going back here. It's WAY TOO overpriced for poor quality work. I will drive the extra 10 minutes to another salon that I used previously. read more