The Station in STL itself is a mashup of a Greyhound and Amtrak combo and so you get a random order…read moreof fellow passengers in waiting. It was an "experience" to say the least...from a guy yelling randomly to himself and at other passengers to the group of guys in jail house sandals waiting for a bus while talking about their "time adventures"...I wouldn't call this a fun place to catch a train. It wasn't bad but there are no longer many options of food other than a small cafe but they do their best and overall the staff is very helpful and friendly. And as a bonus, you do have Security there at all times I suppose.

I have been through the St Louis Amtrak station a few times and it is always an experience. Not…read moregood, Not bad but an experience. It's loud, confusing and people running everywhere with so direction it seems sometimes. When in doubt ask. The cafe needs to be renovated. It is in a rough states of affairs. I understand the sense it made to combine amtrak and grey hound but the confusion it creates at times is mind boggling when you have train passengers accidently getting on a bus or vice versa. You wouldn't imagine it happening but it does. Or people constantly getting on the wrong train because nobody uses the intercom. They yell announcements and nobody can hear past 12 feet because of the crowd. The craziest experience I have had would be the shuttle van from Carbondale station to the St Louis Station. Way too many people crammed into a van that is too small. It's been an anxiety riddled roller coaster every time I've taken it. But it is the easiest way to get to the train headed to New Orleans to see family. Once you are off the van it is easy sailing. The Security at St Louis Station immediately kicked out a guy who rode with us in the van because he thought he was a vagrant. The guy rode the van, was waiting on a ride. The security guard said "did you just get off the train"? . He said no, I just got off a van. He said there haven't been any buses get out of here. Kicked him right out and they started cussing. Escalated and everything. It was a mess. I wish they could make some serous improvements here.

This is the closest Metrolink station to the Gateway Arch and to the hotel that I stayed at in St…read more Louis. There are separate entrances depending on which direction you are traveling, so check to see if you are entering the westbound or eastbound entrance. Given the location to the Arch, I found this station pretty sketchy. It is operational and not derelict, but it is in need of a deep clean as it has the foul odor of urine. I avoided lugging my carry-on on its floors and opted to carry it to avoid its stench. Wait times for a train are about 20 minutes, so I would check the train schedule to spend as little time here as necessary or get on at another stop that is not as suspect. The Convention Center stop is marginally better if you do not mind walking a few blocks north.

Welcome to downtown Saint Louis! This station is one of the only two in the entire Metrolink…read morenetwork that has an escalator (the other is at Convention Center). It is the station closest to the famous Gateway Arch and there is signage pointing the way. It was opened in 1993. There are the usual ticket vending machines. Metrolink is a proof-of-payment system meaning that there are no turnstiles and you must validate your ticket before boarding the train. The station has side platforms, which means that the doors will open on the right. It is on the section of the Metrolink that services both the Red and Blue Lines, where it is between Stadium (towards Airport and Shrewsbury-Landsdowne) and Convention Center (towards Shiloh-Scott and Fairview Heights). The station is fully disabled accessible though there are multiple exits and only some are so configured. At street level, you'll find apartments, office buildings and retail shopping. [Review 14463 overall, 1789 of 2020, number 95 in Missouri.]

I've taken the river runner from KC to STL several times. No issues on any of my trips. Sure, it…read moretakes a bit longer than driving, but I think it's worth it. The conductors are professional and friendly. The wi-fi works well. They do have a lounge car too.

Basically, we told Amtrak my son was disabled and he couldn't walk, and after telling us we'd get a…read morediscount, Amtrak sold us a ticket for an upstairs seat. My son had to walk upstairs! They should have told me the seats were upstairs and they didn't communicate that! I have never ridden Amtrak before so when I called to order tickets, I told them my son is in a wheelchair so they gave us a "disability discount"; a disability discount and accessible seats were incompatible purchases! When we got to the train, I was informed his ticket was coach only (upstairs) and that it was not an accessible seat because we got the discount. Consequently, my son was told he had no other option but to walk upstairs, with the railing on the right (which is his affected side). With help, he made it, and of course the bathrooms were downstairs. In addition, we had "assistance going to the platform" and when we got there the red cap immediately placed his wheelchair in the train and he had to walk into the train. To make matters worse, we spent 4 hours in the station on the train waiting for a repair. Very disappointed!

I've been to a handful of ballparks and arenas and most of them are quite close to the public…read moretransit station. Saint Louis is about as close as you can get - the station is right across the street from New Busch. Great signage and plenty of space for big crowds coming and going. Vending machines for tickets and it's easy to know which way to go. I think they run extra trains on game day. It's not hard to follow all the red jerseys into the ballpark. Enjoy the game! [Review 1741 of 2024 - 377 in Missouri - 22764 overall]

This is not just a train ride but an adventure. The train is a very economical way to get around…read morethe city. Especially if you get a day pass or combo bus pass. It is easy to get to and is on the honor system. This station has a kiosk at the top of the stairs that you purchase your fare from. Only ticketed passengers are supposed to be on the train platform, but I did not see that being enforced or checked. They do have some security people walking around the station on occasion, but they really kept to themselves. This station lets off right at Busch Stadium. Gateway Arch Park and the Old Courthouse is within walking distance of the station. Luckily, I was here while the Cardinals were on the road. I can imagine that this place gets crazy on game days due to its sheer convenience. Now the bad. While on the train, I saw a fight, someone smoking (I do not know what they were smoking), someone playing loud music from their phone, and someone drinking alcohol. It was wild. Anyway, the train was pretty close to its scheduled time and was relatively clean, all things considered. Would I ride this train again...Yes, you can not beat riding all around town for $5 for a day. I would just caution you that you will more than likely encounter some shady characters on the train and at the station, so just beware.

Great time on Amtrak train!! Visited family in Illinois!! New train on the way back to STL. Seems…read morelike more Leg space and more room.

The Polar Express Train Ride was amazing! Great acting and a very memorable experience for my…read morefamily!

I've never ridden a bus in St. Louis, so this is a review of a day's worth of experience using…read moreMetroLink, St. Louis's rather limited light-rail system. For my dad and my purposes, MetroLink was perfect. We were staying near the airport and had free shuttle access through our hotel, and we were in town to see a Dodger-Cardinal game. We rode the Red Line from Lambert Airport Terminal 2 Station to Stadium Station and back. I had no idea what to expect, but knowing that the system comprised only two lines (and that these two lines were the same for basically half the system), I thought it might be bad. In fact, I thought it might be really bad. The trains themselves are fairly clean, and although the seating could be a little bit more efficient, the huge windows really do make the experience more relaxing, especially in a crowded car like the one we rode back from the ballpark. But MetroLink has a secret that it keeps, and I have no idea why. When we came to St. Louis, the temperature was in the 90s, with humidity near 97 percent. (Yes, the baseball game was hot, but thankfully, we had covered seating.) Soon after finding seats in the train, we realized it was cooler inside than it had been outside. How was that possible? Then, two stops along, we heard a mechanical sound, and delicious freezing air came rushing into the car. This wasn't a fluke, as we experienced it on the ride back as well. MetroLink has the finest, most heat-destroying air conditioning that I have ever experienced on public transit, and I've spent a lot of time on public transit. So those two rides on the Red Line were blissfully comfortable, at least in terms of ambient temperature. Both trains had lots of really loud, obnoxious, doing-too-much teenagers; but I've grown to expect most of that on public transit. I never felt personally in danger, although there was a train-car argument that included six or seven teens of both sexes and on all parts of the train car yelling and cursing at and calling one another out. That beef eventually spilled out onto a platform at one of the stations, where a fistfight ensued, but once the beefants were off the train, everything was quiet and relaxed, and riders started making jokes about how random and sudden the argument had been.

Unsafe, flithy, poor to non existent customer service. Homeless and junkies ride for free per…read moredrivers causing unhealthy and unsafe rides. Prices are high for buses that dont show and trains that are constantkt delayed over construction or cardinal games to which you can barely fit inside. Supervisors, namemt, Crystal are just as bad as the drivers conxerning attitude and service. Ive made several complaints through Crystal to no avail due to her having a terrible , hard breathing tone and "who cares" attitude. No wonder service sucks on a daily, there's no consequence for actions of drivers/instructors. Metro STL is getting worse and more unsafe by th second, its why riders are being shot to death!!!!

Two arrivals and a departure at this station which is located a block or so from the actual Union…read moreStation but is adjacent to the Saint Louis Wheel Park. A center-island platform with exits at both ends, the track is exposed to the air but is below the street level. That means you'll still get rained on but at least the wind would be minimal. At the one entrance I utilized, they have placed two of the ticket vending kiosks. There is an elevator at this end and it was definitely a wet floor. Sad. The station is not staffed. There is an overhead display with the current time but it did not have any indicator of the time until the next train. Union Station is between Grand (westbound) and Civic Center (eastbound). It is on the part of the Metrolink that serves both the blue and red lines. [Review 14431 overall, 1757 of 2020, number 65 in Missouri.]

When in St Louis, the Metrolink is a quick efficient alternative to over priced Taxis when getting…read morearound. This location is located 1 block from the Drury-Union Station and is only $4 from the airport, and $2.50 to the airport as opposed to a coat of $40-50 each way by taxi. Trains come every 10 mins peak time and every 20 min off peak, so plan accordingly. There seems to be a security guard stationed here every time I go, so take that for what it's worth. As with every mode of public transportation, always keep your head on a swivel.

This Metrolink station is manned by the Sheriff 24/7. It's in the middle of a bad area but not to…read moremany problems occur there.