This is a small station that serves both Amtrak and Greyhound passengers. It wasn't the cleanest…read morefacility, and it can get fairly crowded during arrivals and departures, but the crowds seem to clear out quickly. There is also a small restaurant, Arch City Deli, inside that offers a small selection of food and drinks. Most of the employees we encountered were friendly and helpful. One advantage of this location is that it's just a short walk to Union Station, which offers several attractions, and restaurants, if you're looking for a way to pass the time before your trip. Overall, it's a functional transportation hub that serves its purpose, though it could benefit from improved cleanliness.

Wow we are spoiled in Kansas City. This is a 1970s…read moredilapidated station. Fairly convenient location and part of the cities metro stops as well as greyhound station. But run down, dirty and barely any seats. Not a comfortable or nice experience. But served its purpose.

The Station in STL itself is a mashup of a Greyhound and Amtrak combo and so you get a random order…read moreof fellow passengers in waiting. It was an "experience" to say the least...from a guy yelling randomly to himself and at other passengers to the group of guys in jail house sandals waiting for a bus while talking about their "time adventures"...I wouldn't call this a fun place to catch a train. It wasn't bad but there are no longer many options of food other than a small cafe but they do their best and overall the staff is very helpful and friendly. And as a bonus, you do have Security there at all times I suppose.

Good security team, handled an issue with professionalism and discretion this morning.read more

This is the closest Metrolink station to the Gateway Arch and to the hotel that I stayed at in St…read more Louis. There are separate entrances depending on which direction you are traveling, so check to see if you are entering the westbound or eastbound entrance. Given the location to the Arch, I found this station pretty sketchy. It is operational and not derelict, but it is in need of a deep clean as it has the foul odor of urine. I avoided lugging my carry-on on its floors and opted to carry it to avoid its stench. Wait times for a train are about 20 minutes, so I would check the train schedule to spend as little time here as necessary or get on at another stop that is not as suspect. The Convention Center stop is marginally better if you do not mind walking a few blocks north.

Welcome to downtown Saint Louis! This station is one of the only two in the entire Metrolink…read morenetwork that has an escalator (the other is at Convention Center). It is the station closest to the famous Gateway Arch and there is signage pointing the way. It was opened in 1993. There are the usual ticket vending machines. Metrolink is a proof-of-payment system meaning that there are no turnstiles and you must validate your ticket before boarding the train. The station has side platforms, which means that the doors will open on the right. It is on the section of the Metrolink that services both the Red and Blue Lines, where it is between Stadium (towards Airport and Shrewsbury-Landsdowne) and Convention Center (towards Shiloh-Scott and Fairview Heights). The station is fully disabled accessible though there are multiple exits and only some are so configured. At street level, you'll find apartments, office buildings and retail shopping. [Review 14463 overall, 1789 of 2020, number 95 in Missouri.]

I've taken the river runner from KC to STL several times. No issues on any of my trips. Sure, it…read moretakes a bit longer than driving, but I think it's worth it. The conductors are professional and friendly. The wi-fi works well. They do have a lounge car too.

Basically, we told Amtrak my son was disabled and he couldn't walk, and after telling us we'd get a…read morediscount, Amtrak sold us a ticket for an upstairs seat. My son had to walk upstairs! They should have told me the seats were upstairs and they didn't communicate that! I have never ridden Amtrak before so when I called to order tickets, I told them my son is in a wheelchair so they gave us a "disability discount"; a disability discount and accessible seats were incompatible purchases! When we got to the train, I was informed his ticket was coach only (upstairs) and that it was not an accessible seat because we got the discount. Consequently, my son was told he had no other option but to walk upstairs, with the railing on the right (which is his affected side). With help, he made it, and of course the bathrooms were downstairs. In addition, we had "assistance going to the platform" and when we got there the red cap immediately placed his wheelchair in the train and he had to walk into the train. To make matters worse, we spent 4 hours in the station on the train waiting for a repair. Very disappointed!

Great time on Amtrak train!! Visited family in Illinois!! New train on the way back to STL. Seems…read morelike more Leg space and more room.

The Polar Express Train Ride was amazing! Great acting and a very memorable experience for my…read morefamily!

I've never ridden a bus in St. Louis, so this is a review of a day's worth of experience using…read moreMetroLink, St. Louis's rather limited light-rail system. For my dad and my purposes, MetroLink was perfect. We were staying near the airport and had free shuttle access through our hotel, and we were in town to see a Dodger-Cardinal game. We rode the Red Line from Lambert Airport Terminal 2 Station to Stadium Station and back. I had no idea what to expect, but knowing that the system comprised only two lines (and that these two lines were the same for basically half the system), I thought it might be bad. In fact, I thought it might be really bad. The trains themselves are fairly clean, and although the seating could be a little bit more efficient, the huge windows really do make the experience more relaxing, especially in a crowded car like the one we rode back from the ballpark. But MetroLink has a secret that it keeps, and I have no idea why. When we came to St. Louis, the temperature was in the 90s, with humidity near 97 percent. (Yes, the baseball game was hot, but thankfully, we had covered seating.) Soon after finding seats in the train, we realized it was cooler inside than it had been outside. How was that possible? Then, two stops along, we heard a mechanical sound, and delicious freezing air came rushing into the car. This wasn't a fluke, as we experienced it on the ride back as well. MetroLink has the finest, most heat-destroying air conditioning that I have ever experienced on public transit, and I've spent a lot of time on public transit. So those two rides on the Red Line were blissfully comfortable, at least in terms of ambient temperature. Both trains had lots of really loud, obnoxious, doing-too-much teenagers; but I've grown to expect most of that on public transit. I never felt personally in danger, although there was a train-car argument that included six or seven teens of both sexes and on all parts of the train car yelling and cursing at and calling one another out. That beef eventually spilled out onto a platform at one of the stations, where a fistfight ensued, but once the beefants were off the train, everything was quiet and relaxed, and riders started making jokes about how random and sudden the argument had been.

Unsafe, flithy, poor to non existent customer service. Homeless and junkies ride for free per…read moredrivers causing unhealthy and unsafe rides. Prices are high for buses that dont show and trains that are constantkt delayed over construction or cardinal games to which you can barely fit inside. Supervisors, namemt, Crystal are just as bad as the drivers conxerning attitude and service. Ive made several complaints through Crystal to no avail due to her having a terrible , hard breathing tone and "who cares" attitude. No wonder service sucks on a daily, there's no consequence for actions of drivers/instructors. Metro STL is getting worse and more unsafe by th second, its why riders are being shot to death!!!!

Two arrivals and a departure at this station which is located a block or so from the actual Union…read moreStation but is adjacent to the Saint Louis Wheel Park. A center-island platform with exits at both ends, the track is exposed to the air but is below the street level. That means you'll still get rained on but at least the wind would be minimal. At the one entrance I utilized, they have placed two of the ticket vending kiosks. There is an elevator at this end and it was definitely a wet floor. Sad. The station is not staffed. There is an overhead display with the current time but it did not have any indicator of the time until the next train. Union Station is between Grand (westbound) and Civic Center (eastbound). It is on the part of the Metrolink that serves both the blue and red lines. [Review 14431 overall, 1757 of 2020, number 65 in Missouri.]

When in St Louis, the Metrolink is a quick efficient alternative to over priced Taxis when getting…read morearound. This location is located 1 block from the Drury-Union Station and is only $4 from the airport, and $2.50 to the airport as opposed to a coat of $40-50 each way by taxi. Trains come every 10 mins peak time and every 20 min off peak, so plan accordingly. There seems to be a security guard stationed here every time I go, so take that for what it's worth. As with every mode of public transportation, always keep your head on a swivel.

This Metrolink station is manned by the Sheriff 24/7. It's in the middle of a bad area but not to…read moremany problems occur there.