The experience I had with Apex was a good experience. the technician did all of four requests I had…read morein regarding to plumbing. no issues or Problems at alll. I would RECOMMEND anyone who needs any plumbing work to try Apex. Thanks!

Apex has been wonderful to our family. They operate with kindness and integrity. They did my…read moreentire kitchen plumbing after Hurricane Delta and came to our aid during an emergency at my elderly in-laws home and more recently our home. They work hard to get your life back in order. Thank you Apex!

He gets one star because there isn't a "zero" star to select. Tommy is great for small, simple…read morerepairs, but he fails at anything that takes a little sweat. He came to inspect a non-functioning water heater and complained that he would have to get a helper to assist in a replacement. I requested a water heater as large as possible that would fit in the attic space. Before leaving he said he would call me back once he found a water heater fitting the measurements he took and give me a price. NO CALL. I called 5 times over 4 weeks leaving messages with a live person twice and voice mail messages to his personal cell 3 times. I found out recently from a source I referred Tommy to, that after previewing a job, Tommy won't answer his phone or return calls for jobs he doesn't want to do. I find him lacking professionalism and integrity in customer service. I called Ace Plumbing and they came to my home, measured the space, and installed a new water heater in one day.

Tommy got my job done within a couple hours of my calling, instead of the week I was being quoted…read moreelsewhere, Nice, professional, quick, and fairly priced. Highly recommended.

This guy has been giving me the run arounds for days! He continues to agree to a time to fix my…read moretoilet (which i thought he already did after paying him $275). The first intial encounter he said he was coming for 7am! But of course 7am passed and no communication from him! My mom had to text him. Finally that same day at 3:00pm he came and "supposedly" fixed my toilet but it was back not flushing THE NEXT DAY! I called him and he asks me "why it keeps doing that?" SIR YOU ARE THE PLUMBER NOT I!!! Then he says he can make it in Monday. Still no communication from him! Then I proceed to hit him up again and he agrees to THURSDAY after lunch and guess what? This dude wants to "reschedule" again for MONDAY at 1:00pm! Monday comes and dude did not come again nor did he give any communication! He is a sorry excuse for a black owned business! PLEASE SAVE YOUR TIME AND MONEY AND GET A REAL PROFESSIONAL FOR THE JOB!

Very responsible very nice courteous and he got the job done. Came on time call beforeread more

My wife, Vicki, first called Next Plumbing to repair a water leak near our house. The plumber…read morequickly found the leak, fixed it, smoothed the dirt back over, and left. It was a great experience. Because of that, we called Next Plumbing again to install a new kitchen faucet and bidet, move our old bidet to another bathroom, and reset a toilet. This time, they sent a plumber named Jonah. He arrived after 9:00 a.m. on March 3, 2026, and worked until nearly 7:00 p.m. Unfortunately, this visit was completely different. Jonah installed our new Lowe's faucet without the required base ring and simply said it wasn't in the box after only a brief look. We later discovered the faucet handle hung over the sink, the bidet was jammed against the toilet tank, and the decorative caps for the toilet bolts were missing. Although Jonah returned with another plumber and corrected the faucet position, they still forgot the toilet bolt caps. Even worse, they removed the sensor valve that worked with our hot water recirculation pump, leaving us without the instant hot water we previously had. When I called Next Plumbing, I was told the parts had been thrown away and would be replaced. As of today--142 days later--that still hasn't happened. We were also required to pay the full $906 before Jonah left on March 3, 2026, yet 142 days later we still have not received an invoice. Our first experience with Next Plumbing was excellent. Our second experience was disappointing, with poor workmanship, missing parts, unfulfilled promises, and no invoice despite full payment.

I had a break in the pipe going to my house from the water meter/main area. I googled some…read moreplumbers in our area, as well as placed an ISO question for suggestions on Facebook!! I choose this company too do the repair. They responded to my call on the second ring. The service dispatch set my expectations and said they'd have someone between 1 & 4 that same day. I got a text with response updates. The plumbers called at 11:30 and said they could swing by and fix it now (earlier than expected), if I had time right now. I agreed and they came. Poor guys had to bail out about 5-6 -- 5 gallon buckets of muddy water to get to the problem. They worked through the rain that started and got it fixed. It was disheartening to see them wallow in the mud and getting wet at the end, but they diligently got it completed, regardless of the wet obstacles. They even came the next day and double checked that it was fixed properly, because the rain was filling the hole at the end and it was fixed but not truly visible in the murky puddle the rain was making. I would recommend this company to anyone and I thank their employee Jonathan for a job well done. Thanks guys, it was very professionally completed to my satisfaction.

Chris came out today with a regulator problem with gas flow. He was so knowledgeable and…read moreprofessional. Fixed the problem. Educated me on the problem and what can be done if any future problems. Couldn't have asked for a better company and employees

In March, your representative came to my home, took measurements, and informed me that I needed a…read morecustom walk-in shower that would be ordered through your vendor. I was told it would arrive within two weeks. In April, the installer returned and began removing my existing walk-in shower. However, he discovered that the shower unit he brought was designed for a bathtub, not a walk-in shower. He left without completing the installation and told me the correct unit would be reordered. In May, your installers returned and completely removed my old shower while waiting for the new custom shower to be delivered. After the new unit arrived at my home, I was informed that it was the wrong size. By that point, my original shower had already been removed, leaving my bathroom wall open and my shower unusable. Since then, I have not been contacted with a solution or any plan to correct the issue. The repeated mistakes, lack of communication, and poor customer service have been extremely frustrating and unacceptable.

Colin came out to fix 3 toilets. Colin was very polite & cordial & professional. I had received…read morea text from Colin re: when to expect his arrival. Due to some older fixtures, Colin did have to get a couple of parts. He returned with the necessary parts and Kayden, to assist. Kayden, like Colin, was very polite & professional. Colin & Kayden are both great @ their job. Hargrave's Plumbing is fortunate to have such nice young men representing the company.

Came on time great customer service and was very knowledgeable…read moreWill de the only plumber I will use and recommend

Scotty, the owner was very knowledgeable and very efficiently solved my plumbing problems. He told…read moreme the cheapest way to solve my problem and didn't try to over charge me. I will defiantly call him again.